Everything was great, the people, the suite, the service, the restaurant. The hotel is located right next to the Wawel Castle (so what do you need more?!)😊 We chose the Royal Suite which still has the original ceiling and three frescoes. The suite is very big (I guess 100 sqm) and you have everything you need in it. The bathroom has both bathtube and a shower. Everyday they provide water (both sparkling and still) and coffee capsules (there is an espresso coffee machine in the suite). Everyone was very careful of what you need, but we would like to especially thank Marcelina (I hope I wrote her name well) who took care of our breakfast every morning and more.

Stayed in May 2024

Large, comfortable, great location next to castle, excellent restaurant downstairs.

Stayed in December 2023

Tastefully, efficiently and luxuriously furnished so-called "Imperial Suite", a rooftop jacuzzi providing a magnificent view of the Wawel Castle, a Michelin-starred restaurant with excellent staff = all this adds up to a truly wonderful place to stay in beautiful Krakow.

Stayed in July 2023

The access, passing by drink crates, food trolleys etc., detracts from otherwise nice experience. Unusually there was no fruit in breakfast options.

Very atmospheric, very clean, great location

Stayed in July 2023

I couldn’t stay longer

I have booked many rooms with booking.com and never have. I had such an exceptional room at such a reasonable price. If I could give this a 20 score I would.

Stayed in June 2023

The only little niggle was the cleaner always came early evening. It would have been better if the room was attended to while we were out all day.

Lovely, large clean rooms. Excellent location and the staff were very friendly and helpful. The restaurant Pod Nosem was also excellent with delicious food and great service.

Stayed in April 2023

Incredible room, lovely jacuzzi, amazing location and really really wonderful staff

Stayed in December 2022

great location and service , manager went out of his way to assist with parking issue

Stayed in August 2022

Nothing

Beautiful property and we were treated exceptionally well. You cannot get a better view of Wawel from the pool.

Stayed in July 2022

The hotel manager, Michał Kupka, was excellent. He attended every request wholeheartedly.

Stayed in December 2021

Faultless, nothing to speak negatively of!

We stayed in the rooftop suite with the private hot tub - WOW! We were absolutely blown away by the room, we had high expectations but reality was way beyond that! We felt like a king and queen! There is always a friendly face in reception when entering/leaving and nothing is too much for the staff! Special shout out to Michael the manager and the young lady (apologies I don’t remember her name) who both worked tirelessly to make sure we had everything we required. Breakfast was absolutely outstanding and the only word I can use to describe it would be a banquet! We also had a meal in the restaurant in the evening and yet again, faultless, simply beautiful food! I would recommend this place all day long! Very short walk to the main square in Kraków. If you’re thinking about it, think no more, BOOK IT!

Stayed in November 2021

Could have used bar soap more towels in the room and a tutorial on the light switches.

Breakfast was superb. Service wonderful (especially Sebastian. Room was very clean and most spacious. Dinner was wonderful and relaxing. Location was excellent.

Stayed in October 2021

We will be back again Unique butik hotel

Stayed in September 2021

The service was poor. We had our breakfast in the room on the three days we were there. We asked for our room to be serviced (we were advised that we had to ask) when we were going out for the day. We returned 4-5 hours later and the breakfast was still in the room and it had not been serviced. When I called reception, the person advised that someone would be up in an hour. Sadly our room was not serviced during our stay, even after asking. If you have breakfast in your room, be prepared to have stale food in your room when your return. Also, we stayed on room 3 which has the roof terrace. The extractor fan for the restaurant kitchen is beside the terrace and is on most of the time. The noise it not too bad but you do have to raise your voice to have a conversation. You only notice how noisy it is when it goes off periodically for 10-15 seconds.

Difficult to find a place with a better location. 1 min from the Castle, 10-15 min walk from the Main Square and the Jewish Quarter. Located on the oldest street in Krakow (so we were advised), the room we were in had a roof top terrace which looked over the castle. The room was comfortable and modern with complimentary drinks and snacks. Staff were friendly and helpful.

Stayed in May 2024

No information regarding anything on room (wifi, food, services etc.) Three TV's in apartment (bit excessive), but two of those with out signal. Hovering of property at 22:30 is not optimal time. No one ask as if we won't/need to clean our apartment or change the towels during our stay (3 nights)

Very nice apartment, superb terrace

Stayed in December 2023

There are no comments available for this review

Stayed in May 2024

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Stayed in March 2024

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Stayed in June 2023

There are no comments available for this review

Stayed in July 2022

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Stayed in August 2022

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in January 2022