Reviews of PURO Kraków Stare Miasto 4 stars
Ogrodowa 10, Old Town, 31-155 Kraków, Poland
#36 of 268 hotels in Kraków
Guests' ChoiceReview score
Based on 1521 hotel reviews
9.1Score breakdown
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Cleanliness
9.5
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Comfort
9.4
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Location
9.6
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Facilities
9.2
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Staff
9.4
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Value for money
8.9
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Free WiFi
9.2
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Reviewed: 13 May 2024
Marie
Switzerland95 reviews14 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
Mastress and pillows way to soft
Very nice rooms and restaurant
Stayed in May 2024
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Reviewed: 7 May 2024
Carmel
Australia36 reviews2 helpful votes9.0“Great staff and location in a very modern functional environment”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Room quite small Restaurant dinner expensive
Almost everything and everyone
Stayed in May 2024
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Reviewed: 3 May 2024
Marlies
Netherlands6 reviews10“Great place to stay, close to the railway station and the historical center!”- • Leisure trip
- • Solo traveller
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The room, the food and the breakfast bag
Stayed in May 2024
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Reviewed: 3 May 2024
Viktoriia
Ukraine12 reviews2 helpful votes10“I’d definitely stay here again”- • Business trip
- • Solo traveller
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
I could just mention that it would be great to have cosmetic tissues and slippers (at least on demand)
I like literally everything about this hotel! This is my best experience at a 4-star hotel. The location, the interior, the staff - everything was just perfect. I really enjoyed the tablet-managed room system (lights, temperature, cleaning request, dnd mode, etc.). The staff has always been super helpful. The hotel lobby is great and there is also a coffee/tee machine there. It's possible to leave your luggage after the check-out (guess it’s also possible before the check-in). The room has been cleaned really well every time, not just before the check-in. There is always a new set of water bottles after cleaning If you finish the previous one. There is also a hygienic bag with a tampon/pad/etc. if you need one.
Stayed in May 2024
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Reviewed: 30 April 2024
Kora
Poland19 reviews10“The room, the bed, the shower, the breakfast - I loved all of these ❤️❤️”- • Leisure trip
- • Solo traveller
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Everything was perfect
Stayed in April 2024
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Reviewed: 28 April 2024
Bedina
Ukraine9 reviews1 helpful vote10Exceptional- • Leisure trip
- • People with friends
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
- great location - very clean - comfortable room and bed - welcoming staff
Stayed in April 2024
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Reviewed: 13 April 2024
Starovoit
United Arab Emirates3 reviews8.0“Overall was quite nice”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast
Good value for what you get, good location if u travel from the bus station, not bad negroni at the bar on the ground floor, very good breakfast
Stayed in April 2024
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Reviewed: 11 April 2024
Barbara
Norway8 reviews9.0“very pleasant!”- • Business trip
- • Group
- • Classic Double Room
- • Stayed 2 nights
Nice hotell, nice service, very nice interior design and very nice breakfast, cool digital solutions in rooms. We enjoyed it very much. Excellent for its hotel category, would choose it again.
Stayed in April 2024
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Reviewed: 8 April 2024
Kelly
United States3 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Great location, friendly staff and bed was super comfort
Stayed in April 2024
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Reviewed: 7 April 2024
Soraya
Sweden4 reviews9.0Superb- • Business trip
- • Group
- • Classic Double Room
- • Stayed 3 nights
It would be good to add disposable slippers to the room's facilities.
Everything was perfect.
Stayed in March 2024
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Reviewed: 6 April 2024
Dimitrioff
Ukraine37 reviews8 helpful votes10“Great place. Always stay when have a chance”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Everything is perfect.
Stayed in April 2024
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Reviewed: 3 April 2024
Céline
Switzerland4 reviews10Exceptional- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
Directly at the mainstation of Krakow. 10 Min. walk to the old city, everything is close to the hotel. Room was all clean and top modern (tablet in the room to control lights etc.) Comfortable bed +Pillows. Staff was friendly. At the beginning there was an Wi-fi problem and they had an super fast solution for it. We'll come back :-)
Stayed in April 2024
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Reviewed: 2 April 2024
Anic
Netherlands9 reviews3 helpful votes10“Modern hotel with great value for money”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
- There could be a bit more storage in the room if staying for longer but for a weekend stay it was enough
- Comfortable room, great amenities and overall tasteful decor. - The information provided for the stay from the newsletter and experiences are a nice touch - the playlists in the TV were great too. - The beds were very comfortable and there was maximum use of space - the common spaces has great amenities also
Stayed in April 2024
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Reviewed: 1 April 2024
Ramon
Switzerland17 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
Housekeeping
Location
Stayed in April 2024
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Reviewed: 1 April 2024
Wilma
Finland4 reviews10“Very nice and clean hotel with great staff and location.”- • Leisure trip
- • People with friends
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
Location, service, rooms, breakfast, possibility to participate free walking tour (thanks Emily for the great tour!)
Stayed in March 2024
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Reviewed: 31 March 2024
Chris
United Kingdom27 reviews10“Excellent very enjoyable”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location for the old centre, just a five minute walk and train station. Very clean and modern and staff very helpful
Stayed in March 2024
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Reviewed: 30 March 2024
Mf
Ireland36 reviews3 helpful votes10“Lovely Hotel & Great Location”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
No problems 😊
Lovely hotel in a fantastic location. Great value,good food, friendly and helpful staff. Comfortable rooms and great showers. Love the complementary coffee/tea in the lobby! Will definitely stay again and highly recommend PURO STARE MIASTO to family & friends. Thank You.
Stayed in March 2024
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Reviewed: 28 March 2024
Oleg
Israel21 reviews3 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Too hot in the room, no air conditioning, bed was too small for me
Location, silent room, shower
Stayed in March 2024
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Reviewed: 28 March 2024
Warren
South Africa13 reviews2 helpful votes10“An expectation-surpassing stay in Krakow!”- • Leisure trip
- • Solo traveller
- • Classic Double Room
- • Stayed 2 nights
No complaints at all really.
The hotel is brilliantly located across the road from the main train station. The staff are super friendly, and the rooms are brilliant. The intelligent tablet based controls made life so easy. I would definitely stay here again!
Stayed in March 2024
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Reviewed: 25 March 2024
Radim
Czech Republic9 reviews9.0Superb- • Business trip
- • Group
- • Classic Double Room
- • Stayed 2 nights
Building is vibrating from the closeby trams and is in a very busy area. Inside parking not good for bigger cars but there is a bug lot behind the building. Parking is paid extra.
Great breakfast, simple cozy rooms, compact hotel with everything smart.
Stayed in March 2024
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Reviewed: 22 March 2024
Gordon
United Kingdom1 review9.0“A very pleasant stay!”- • Business trip
- • Group
- • Classic Double Room
- • Stayed 3 nights
Great location! Directly opposite the Galeria Krakowska shopping mall that includes the main line train station to/from the airport and just around a 10 minute walk into the Old Town! A really comfortable room, with a tablet provided that operates everything from the lights, tv and temperature and more. The bedding was super comfortable for a great sleep with the softest pillows ever! Under floor heating in the shower room (also controlled from the tablet), along with shower gel and hair conditioner provided (no body creams/lotion, so something to pack if needed!). Also a nice touch with them providing a small box of useful items, such a sewing kit, shoe shine, cotton pads etc.). Breakfast; no complaints! A real good variety from cereals to hot foods, plus additional items you can order from the menu. Plenty of coffee, juices and pastries to keep anyone happy! It was especially busy one morning, but plenty of seating to accommodate. Staff were also very pleasant and helpful - would definitely stay here again!
Stayed in March 2024
-
Reviewed: 21 March 2024
Anna
Poland40 reviews3 helpful votes9.0“Will be coming back”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Comfortable, location, staff
Stayed in December 2023
-
Reviewed: 16 March 2024
Tomoshige
Japan15 reviews10“comfortable”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 2 nights
- • Submitted via mobile
The hotel was located in front of Krakow Station and was very convenient for shopping and getting around. The hotel staff was also very kind and made my stay comfortable.
Stayed in March 2024
-
Reviewed: 15 March 2024
James
United Kingdom1 review10“Lovely hotel, nice check in, really nice room and great food!”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 4 nights
The breakfast was really nice. The food is diverse and tasty! The staff are really friendly and knowledgeable. The hotel location is perfect as well. It's close to the shopping center if you need anything, but it's also close enough to old town where all the bars and restaurants are.
Stayed in March 2024
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