Right from checking in to checking out, everything was great. The gentleman at the check-in desk was friendly and helpful.

Stayed in May 2024

Shower didn’t work but luckily we had 2 in our room. My heart broke for a new employee that made a mistake(she checked us out before charging for an hour bike rental and apparently it couldn’t be charged after)- the other employees had a pretty bad attitude towards her and the mistake that was made was going to be taken from her salary. We ware happy to compensate since we absolutely wouldn’t accept her salary being affected especially as a young individual just starting a new job and instead of getting the help you need when you’re new at work the colleagues wouldn’t support her and left her hanging when she asked “how can this be fixed”. And everything happening in front of us. The staff was overall helpful when we asked for help/recommendations!

Loved the location, super clean, very nice room! Great view as well!

Stayed in May 2024

Our particular room was uncomfortably warm. We asked at reception if the air conditioning in our room could be fixed. We were told it is controlled centrally and not individually in each room. Staff informed us this was turned off at a particular time during the day. We were there at an unusually warm time for the time of year but it made the room uncomfortable to sleep in. I also found the pillows uncomfortable; they were too soft so ended up using towels underneath them to make them firmer.

The hotel was gorgeous and in a perfect location, right around the corner from the old town. The staff were very helpful and friendly. We had a gorgeous premium room with plenty of space.

Stayed in May 2024

Bar was not very atmospheric

Hotel is in a fab location. Breakfast selection is excellent. Plenty of gluten free options also. Cocktails were superb

Stayed in May 2024

The shower in the bathroom needs some maintenance. Didn’t work properly.

Great view from the terrace. Perfect location to explore the old town of Gdansk. Various breakfast. Very comfortable bed. Attentive staff.

Stayed in April 2024

Nothing not to like

Bar area in hotel was nice and staff there were lovely.

Stayed in February 2024

N/A

N/A

Stayed in March 2024

Glass bottles being tipped into a bin each night in the early hours - sounded like it was in a courtyard outside my window.

Stayed in April 2024

I paid extra for premium room but room didnt seemed like premium

It is located in the city center

Stayed in March 2024

Room was very warm at night time, air conditioning didn't work and it was also noisy at night.

Location is great.

Stayed in April 2024

It was all good

It’s right in the centre and was really cheap for a 5 star hotel.

Stayed in April 2024

Nothing negative at all!

Historic building and a true 5 star hotel in the absolute city center. Very helpful staff, and not far from the train station. Breakfast is very expensive, but goes above and beyond for all tastes.

Stayed in March 2024

Only the receptionist who was on the night of our arrival as above. But that's a very small thing. Otherwise- no complaints at all!

Great hotel, ideal location right in the centre of Gdansk. We arrived at the hotel after 1am (having had a late flight!) and there was someone on reception to check us in - the only thing that was a bit odd was that the receptionist just handed us the keys without telling us what floor our room was on or how to get there! Perhaps he was tired... other than that no issues, very comfortable good sized room with lots of amenities like tea/coffee, kettle, coffee machine, robes and slippers. We didn't use the breakfast facilities or the gym facilities so can't comment on those- but we had a great 5 night stay. Bar area was nice and reasonably priced. Hotel is walking distance to everything you might want in Gdansk (including only 15mins walk from the station if you want to get the train to visit elsewhere in Poland)

Stayed in April 2024

The hotel and the stuff were amazing. Super clean and great amenities 🥰 Don’t worry about forgetting your brush, comb etc. The hotels has everything you’ll need for your stay. The location absolutely superb, literally a few meters away from all main attractions 💛💛🌼 You can check out my instagram @lisadodojensen_experience, as I’ll be doing a hotel review of the room I booked. (If it helps, of course 😊)

Stayed in April 2024

The bed was a bit hard and the room a bit warm for our taste, even when the thermostat adjusted.

The location was great. Very clean and comfortable room. The breakfast was good, nothing exciting though.

Stayed in April 2024

N/a

The location was fantastic, lovely friendly staff even at 1am in the morning, lovely room & spotless

Stayed in March 2024

Nothing

The location is first class, as is the staff, service and cleanliness of the rooms and hotel. Loved our stay

Stayed in March 2024

Nothing, all good.

Central location, efficient and friendly staff. Nice breakfast.

Stayed in March 2024

Breakfast was a bit disappointing for the money (£20 a head). Lots of breakfast options outside the hotel on the Main Street.

Excellent location, friendly staff, large twin room

Stayed in March 2024

Amazing staff, very quiet rooms

Stayed in March 2024

Nothing

So close to everything

Stayed in February 2024

Nothing

The staff, the location and the room were all wonderful!

Stayed in February 2024

Taking a shower was not easy since it was broken. Breakfast could be muchbetter

Location was amazing.

Stayed in February 2024

We asked for a double bed which we were given by joining twin beds, however it was a bit uncomfortable and it was still Twin duvets rather than a double.

The hotel is located in the Old Town on Kings Road so exceptional choices in terms of cafe, restaurants and bars. and very picturesque. Our room was spacious and clean and breakfast was delicious with an extensive menu and buffet as an option.

Stayed in February 2024