Chramcówki 11c, 34-500 Zakopane, Poland
#285 of 618 B&Bs and Inns in Zakopane
Guests' ChoiceBased on 31 hotel reviews
9.0Cleanliness
9.4
Comfort
9.0
Location
9.1
Facilities
9.0
Staff
9.0
Value for money
9.1
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 April 2024
Iryna
PolandPoor sound insulation. But the neighbours were not very loud and we were tired after hiking , so it was not a huge problem for us.
I like this accommodation very much. Excellent location. Very close to railway station and also to the downtown. Very clean room. Kitchen has all necessary equipment and also very clean. Our room was on the ground flow and the first day of our accommodation was a little rainy , there wasn't sunny and it was quite cold in the room. The heating was turned off. And I was extremely surprised that the owner turn it on in the evening in spite of it was april already and it wasn't cold outside. I appreciate it very much. Next days it was sunny and we didn't need the heating.
Stayed in April 2024
Reviewed: 12 February 2024
Khomyakov
PolandThe facility was hard to find, there was very little parking space, not the prettiest views around, and you had to take your shoes off to enter the lodging.
Just a regular place, a big guest house with lots of apartments inside. Can't point out anything good, we just spent the night. The price was a little less than average.
Stayed in December 2023
Reviewed: 21 January 2024
Opalkir
KazakhstanNot a big deal for me but since the room was located at the top floor right under the roof, you should be aware of the inclined ceiling.
It's a lovely place 10 minutes away from the train station and you can leave your bags after check out to walk around some more. Room itself is very cosy and clean, and the little kitchen had all necessary appliances for a short stay.
Stayed in January 2024
Reviewed: 26 December 2023
Olga
PolandThe ice on the entrance
The shower and bed
Stayed in December 2023
Reviewed: 27 November 2023
Rocknroll
PolandLocation perfect, very comfortable apartment
Stayed in November 2023
Reviewed: 15 November 2023
George
United KingdomI felt that the house rules posted on the door came across a little bit strong – maybe there is a friendlier way of explaining those things to guests!
Clean, comfortable rooms in a cute house. Within walking distance of the center of Zakopane. Easy check in process. I booked the triple room – I didn’t expect to have access to a communal kitchen which was a really nice bonus. Nice view of the mountainsin clear weather :)
Stayed in November 2023
Reviewed: 24 June 2023
Kadri
EstoniaI absolutely loved the place - cute building, nice apartment with all the equipment, walkable distance to main "boulevard", very friendly staff. Highly recommend!
Stayed in May 2023
Reviewed: 2 January 2024
Aleksandra
NetherlandsUnfortunately I have to file a big complaint about this property and I am looking forward for money refund for this apartment rental! In front of our room people were so drunk and so noisy, music was on the loudspeaker until 3:00 A.M. that we could not fall asleep and nobody from the owners reacted to it!! People in front of our apartment rented 2 rooms, they were in group and they were completely drunk slamming the door from the evening to the early morning all the time! But that was not the worst thing. Thing, that was completely unacceptable is that other people around 4 A.M. OPENED OUR ROOMS WITH THEIR OWN KEY WITHOUT OUR PERMITION in the middle of the night and THEY STEPPED TO OUR ROOM!! After a while my partner came and closed the door again from the inside! How can it be even possible to do that if someone else is sleeping there and the doors are locked?!?! Why the lockers are the same??!! We booked an OVERNIGHT in a “Willa Cyrek” to sleep, but we could not close our eyes to sleep the whole night because we were scared that those people will do that again or that they will rob us!! I tried to contact the owner at 8:00 A.M. but the person did not pick up the phone. In the owner statement - I should have been the person who will tell them that they have been behavioring unacceptable! I am a guest, not an owner! The next day we had to check out, we left with no sleep, we were completely exhausted because of that and we had to drive a long distance and then in the late evening we had the flight. It was a terrible NIGHTMARE not OVERNIGHT with any pleasure!! We contacted the owner and she said that this is not her fault! We are going to make additional steps in this case. Strangers cannot interrupt your intimacy in the middle of the night and step to your room without your permition!
Stayed in January 2024
Reviewed: 31 December 2023
Zsolt
HungaryIt was terrible. The sound isolation is missing at all. Above us when guests are walking or moving the chair we hear the noise. 3 nights we could not sleep at all. The owner does not met guests, we never saw the owner. Communication only in SMS in Polish. The owner does not know English. Need to wear plastic slipper given by owner, it is hard to find own size. Everybody uses each other slippers, not hygienic. Both walls and floors are not sound isolated. The laminate gives terrible sound at each step of the above guests. Above flood the chair movement also can be heard. Even at the night it is terrible. On the floor above us, the creak of the laminate floor can be heard terribly like elephants are running above us. We couldn't sleep all night. The was no frozen part in the big fridge in the kitchen. The very very small fridge in the room is very noisy, when set fridge to correct level. Could not froze the meal we bought in the shop on level 1, so was melt. Somehow duvet cover was washed inside out and the surface contacting with us was not washed well, we felt our skin itched. The was no shoe spoon at the entry. Where boots are stored at the entry it is dangerous because in the first minute I hit my head and my bed become very red. It would be better to put addition soft cover below the stair, where boots are stored.
Clean, warm, tea and cofee and sugar in the kitchen. Pots and plates, mug. Clean, even washed by me was put into cubboard and the towell in the kitchan was cahnged to dry. Good table for 4 persons in the kitchen. Good fridge in the kitchen. One for all guests. Toshiba TV we could use with mobile phone to log into Netflix with own user by reading QR code an what on own language movies. Very good entertaiment. Very good free WIFI. Very nice room and kitchen. Everthing is in the kitchen. Very clean! The city center is very close, about 20 minutes walk. About 50 meters away very good fodd store. There are many restaurant within 50 meters from the house.
Stayed in December 2023
Reviewed: 14 December 2023
Jergus
SlovakiaPaper-thin walls (we could hear people talking from the adjacent room). Due to that, every time somebody flushed a toilet above, it was as if it happened in our room. The heating was not optimal (perhaps because we were on the ground floor).
Location, tidiness, comfort.
Stayed in December 2023
Reviewed: 10 July 2023
Nina
United KingdomBed pushed against wall and fitted sheet not soft and didn't fit bed well. Hardly any water coming out of bathroom tap.
Clean
Stayed in July 2023
Reviewed: 3 May 2024
Rajiv
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 1 May 2024
Ilze
LatviaThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
Ivan
PolandThere are no comments available for this review
Stayed in April 2024
Reviewed: 2 April 2024
Valerijs
LatviaThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 March 2024
Abdias
BrazilThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 February 2024
Katarzyna
PolandThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 January 2024
Silla
PolandThere are no comments available for this review
Stayed in December 2023
Reviewed: 19 January 2024
Raina
PolandThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 August 2023
Anata
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 July 2023
Кaterina
PolandThere are no comments available for this review
Stayed in July 2023
Reviewed: 16 July 2023
Robert
PolandThere are no comments available for this review
Stayed in July 2023
Reviewed: 13 July 2023
Jurate
LithuaniaThere are no comments available for this review
Stayed in July 2023
Reviewed: 10 July 2023
Jozef
SlovakiaThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Bacalar, Mexico
Panajachel, Guatemala
Phu Quoc, Vietnam
Vencimont, Belgium
Cortona, Italy
Harvey, USA
Punta Hermosa, Peru
Serdinya, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content