8 Taft Street Condado, Santurce, 00911 San Juan, Puerto Rico
#77 of 85 hotels in San Juan
Guests' ChoiceBased on 679 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
8.4
Facilities
7.1
Staff
7.6
Value for money
7.2
Free WiFi
6.6
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End of dialog contentReviewed: 17 May 2024
Kihani
United StatesThe bathroom was not at all clean. The shower curtains were stained and moldy and the floors had hair and dirt.
Great location close to attractions and juat a few steps from the beacb.
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United StatesWasnt worth the price. I paid 774 for 3 nights. The T.V had alot of static you could hardly hear the movie and the AC was so loud it was hard too sleep and you had no choice too turn it on because the room was hot. No fridge which was a turn off. I was annoyed when the room was on the 3rd floor. Tried too relax in the pool but was too hot.
Room was a decent size.
Stayed in May 2024
Reviewed: 4 May 2024
Rodriguez
United StatesLocation
The beach front view
Stayed in April 2024
Reviewed: 22 April 2024
Jessica
United StatesThe staff was awful EXCEPT the staff when I arrived, but other than that no one came to clean the room, or brought us towels. The channels where limited on the TV.
What about the hotel I love is the location and the warm pool.I meet some nice people.
Stayed in April 2024
Reviewed: 18 April 2024
Ana
United StatesWhen it comes to room service and hygiene and cleanliness, they don’t offer a turnover service daily. In fact, I had to go to the front desk a few times besides staying there for six nights to ask for a change of towels or additional toilet paper or shampoo and conditioner or soap, they knocked on the door and threw the trash, but other than that, it was overflowing towards the end . I didn’t like the fact that they don’t offer more hangers for clothes. If we’re staying there for a week, two people, I think you’re supposed to calculate how many hangers we’re going to need and, offering five for two adults, not enough. There was room or space in the hotel room that I booked that had two chairs but seem to be missing a table if it was considered a breakfast nook so when I asked for a table, they said they didn’t have one. The keys don’t easily open the front door and the times there was nobody at the front desk that could buzz us in so we’d have to wait for a bit because the guy that supposed to let us in was on his phone instead of greeting us and opening the door for us. We interrupted him once and he got really mad and said that we broke the door knob so, really engaging.
The location is right by the beach, so it’s really accessible and it’s also near a very busy and popular street called Loiza. And if you’re a big group and you’re sharing several hotel rooms, it gives you a sense of familiarity, so that was nice.
Stayed in April 2024
Reviewed: 13 April 2024
Sonia
United StatesThere’s no parking
Walks to the beach
Stayed in April 2024
Reviewed: 2 April 2024
Kimberly
United StatesNothing really
Very quaint
Stayed in March 2024
Reviewed: 29 March 2024
Ronald
United StatesThe property was good
The location and restaurant staff from beginning to end were outstanding.
Stayed in March 2024
Reviewed: 27 March 2024
Jb
United StatesBathroom door doesn’t keep privacy sound wise. AC didn’t have a remote (or we just couldn’t find it) for us to control room temp. No elevators. It was a struggle getting up and down the stairs with huge luggages.
Right by the beach. Heated pool. Big beds.
Stayed in March 2024
Reviewed: 25 March 2024
Stefano
United StatesThey can 100% be more accommodating for earlier check in. I arrived at the hotel at 11am and I had previously emailed them to let them know of my early arrival. I also let them know that i had meetings to take and they still were not accommodating and made me take me private and confidential work calls in the lobby. They can absolutely improve this.
The hotel was VERY charming and comfortable, loved the area
Stayed in March 2024
Reviewed: 21 March 2024
Arrufat
Abkhazia, GeorgiaRoom was small. Water pressure was low. No elevator
Excellent location. Beautiful view on the 3rd floor. Pool was very pretty.
Stayed in March 2024
Reviewed: 16 March 2024
Tara
United StatesThe bed is EXTREMELY hard and uncomfortable. The walls need to be cleaned Better wifi inside the Boutique
Perfect location in Condado and access to Condado beach
Stayed in March 2024
Reviewed: 14 March 2024
Johnson
United StatesWanted to stay longer. It was sold out :((((
Liked it very much ! Thank you
Stayed in March 2024
Reviewed: 10 March 2024
Brent
United StatesMinor maintenance issues could be addressed. A small refrigerator in the room would be very useful.
The building has a lot of charm and a beautiful pool area. The restaurant is wonderful.
Stayed in March 2024
Reviewed: 8 March 2024
Morgan
United StatesIt's really loud no matter where your room is. Ours overlooked the hot tub and there were always people shouting late into the night. Also the only way to access the room is with a single key and they charge you a ridiculously high fee if you misplace it. There was hardly anyone at the front desk either and staff never talked to you unless necessary. The bedding on the bed was clean, but not very comfortable. We were not able to control the water temperature in the shower either, and they only gave us cheap shampoo and no conditioner. Overall, just slightly too expensive for what it is.
Amazing location! It's so close to the beach and the neighborhood is lovely. Close to just about everything you'd want to check out in San Juan. The large hot tub is incredible and was great for the days we didn't want to get beat up by the ocean. Niche, the restaurant in the hotel, is delicious and was a great option.
Stayed in March 2024
Reviewed: 8 March 2024
Marilyn
United StatesNo elevator No hair dryer or coffee in room
Good location, good view, very close to beach. Lovely old building nicely decorated.
Stayed in March 2024
Reviewed: 26 February 2024
Marie
United StatesThe noise level in the rooms, you could hear people snoring in the next room, employees talking in the hallways.
The location was amazing. The place was beautiful and super clean.
Stayed in January 2024
Reviewed: 20 February 2024
Natasha
United StatesHaving beach towels available when we needed them
Eddie the front desk person was so friendly and went above and beyond to make us comfortable
Stayed in February 2024
Reviewed: 8 February 2024
Morgan
United KingdomOur room was next to the pool which has loud water treatment system .
Great hotel, good value for money
Stayed in February 2024
Reviewed: 7 February 2024
Amber
United StatesMy sheets were not clean and it was overall a very dirty room. Shower still had soap shards from previous occupant. Furniture had debris from former occupants. Check in is difficult. Old school locks on the room doors and felt unsafe at times.
Location is excellent. I had a small room with a huge ocean facing balcony. It’s like a one minute walk to the beach and in a neighborhood that is quiet but very accessible to restaurants. Good ac in room.
Stayed in January 2024
Reviewed: 25 January 2024
Tracye
United StatesThe warm pool closes early. Lots of stairs, but not unexpected. Adds to the authenticity.
Location, balcony with a partial ocean view, warm pool was excellent. Parking was not a problem. Quaint, interesting atmosphere.
Stayed in January 2024
Reviewed: 23 January 2024
Michael
United StatesNo parking
Unique style
Stayed in January 2024
Reviewed: 5 January 2024
Sara
United StatesOverpriced, very few amenities, room not fully cleaned, no ocean view from room although that was what we booked
Beautiful older hotel, close to the beach
Stayed in January 2024
Reviewed: 4 January 2024
Helen
United StatesFront desk not staffed 24/7, dark entrance.
Proximity to the beach, and area
Stayed in January 2024
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