315 Fortaleza Street, Old San Juan, Old San Juan, 00901 San Juan, Puerto Rico
#35 of 183 Holiday rentals in San Juan
Guests' ChoiceBased on 600 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 19 May 2024
Kisaney
United StatesCould maybe use some more a/c machines when walking in & out of the apartment.
The location
Stayed in May 2024
Reviewed: 10 May 2024
Kelle
United StatesThey didn’t empty trash
Great location. Quiet. Ice machine and coffee.
Stayed in May 2024
Reviewed: 8 May 2024
Matus
BelgiumWe had a problem with A/C - there was no remote control and we were not able to switch the A/C from 72 degrees manually. The receptionist was not able to help us. We were there with a 10 month old baby.
Stayed in May 2024
Reviewed: 2 May 2024
Trisha
United StatesCoffee maker was way too small for the amount of people using the kitchen facilities
Location was great. Room was clean and comfortable.
Stayed in March 2024
Reviewed: 29 April 2024
Michael
United StatesThere were no outside windows in the room. The lights were very very bright.
Nice interior lobby / sitting area
Stayed in April 2024
Reviewed: 25 April 2024
Gay
United StatesNo windows in the room! Instructions for how to set up the communal coffee maker would be helpful.
The location is great for exploring Old San Juan for a day or two. Easy walking to taxi stand, and most sites of interest in the old city. The cruise ship throngs do descend regularly, and Fortaleza is in the midst of all that, but it was not overwhelming. Kitchen and sitting areas were useful and pleasant. Beach towels and sunscreen available in lobby area.
Stayed in April 2024
Reviewed: 24 April 2024
Angela
United Stateslighting in the suite is not good.
clean, spacious, beautiful building
Stayed in April 2024
Reviewed: 19 April 2024
Pamela
United StatesThe noise level during the night was frustrating. I realize you text out a reminder but I don’t think some guests pay attention. One night I was woken up by the same loud woman 3 times between 1 AM and 3 AM. The 2nd time I literally got out of bed, opened the door, and said, “Please. It’s 2 o’clock.” She said, “I’m not that loud!” Loud enough to wake me up 😩 It would be helpful if it was enforced.
Great location! Close to everything in Old San Juan. Parking is a nightmare. We frequently used the discounted 24 hour parking, but before 3 PM, the lot is usually full and closed. Of course, this is not your problem, but a city problem. We truly appreciated the discount on parking.
Stayed in April 2024
Reviewed: 16 April 2024
Isabelle
CanadaExcellent location. Walking distance to all sights in Old San Juan. Use of a kitchen to make coffee and breakfast. Ice machine to fill up our water bottles.
Stayed in April 2024
Reviewed: 15 April 2024
Stephanie
United StatesThe bed wasn’t as comfortable as we’d like. Poor lighting didn’t help when applying makeup
We arrived early and express check-in was helpful. They were able to let us change into appropriate clothes for our tour
Stayed in April 2024
Reviewed: 10 April 2024
Julie
United StatesLittle or no hot water
Location, location, location. Right near Plaza Colon downtown, but still quiet in our inside room
Stayed in April 2024
Reviewed: 5 April 2024
Danielle
United StatesThey don't want you to flush toilet paper. You have to put it in the trash can which is just gross. Also you can not control the temperature of the room. Only goes to 70 which made it very warm and not good sleeping conditions. Luckily I had a small fan I clipped next to me.
Excellent location! Walking distance to lots of great places in Old San Juan.
Stayed in March 2024
Reviewed: 3 April 2024
Pietro
CanadaBreakfast area had small table with only 2 chairs , had space for 4 at least
The location was excellent on Fortaleza street itself
Stayed in April 2024
Reviewed: 2 April 2024
Marta
United StatesThe add of the hotel was misleading. The room didn't specifically say it didn't have windows and We didn't have 1 window. Also, the loundry rooms was next to us and in the morning we can hear all the staff working and talking. Oh, with that said we had to be extremely quiet after 10 pm cause you can hear everything in all the rooms.
The hotel suites had 2 rooms and 1 bathroom. the living room large and spacious. The kitchen had anything we needed to cook we didn't use it.
Stayed in February 2024
Reviewed: 26 March 2024
Jessica
United StatesGreat location in old town and the rooms were nice.
Stayed in February 2024
Reviewed: 24 March 2024
Claudio
United StatesA bit old facility. But the entire area is an historic area. No windows
Location top. Friendly staff.
Stayed in March 2024
Reviewed: 24 March 2024
Elenita
United StatesNone
Walking distance to the Old San Juan attractions & many restaurants around the area.
Stayed in March 2024
Reviewed: 23 March 2024
Margaret
NetherlandsPerfect location
Stayed in March 2024
Reviewed: 20 March 2024
Sonya
United StatesNo hot water in the shower , bummer after a long day of travel
Kitchen access , comfy beds , nice staff
Stayed in February 2024
Reviewed: 15 March 2024
James
United StatesThe room was a little small.
The location in old San Juan was good and the room was clean and the staff was excellent.
Stayed in March 2024
Reviewed: 4 March 2024
Marta
United StatesThe location is great, the room is very specious. Over all good stay.
Stayed in February 2024
Reviewed: 2 March 2024
Troche
United StatesIt was great! Lots of room. Clean. Comfortable beds!
Stayed in February 2024
Reviewed: 26 February 2024
Judith
United StatesBathroom sink handles broken. Looked dirty
Location. Old San Juan vibe
Stayed in February 2024
Reviewed: 23 February 2024
Ericka
United StatesGreat location and security. The rooms and common room area were clean and welcoming.
Stayed in February 2024
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