Calle Sol 262 Viejo San Juan, Old San Juan, 00901 San Juan, Puerto Rico
#57 of 84 hotels in San Juan
Guests' ChoiceBased on 551 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
9.4
Facilities
7.5
Staff
8.1
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 12 May 2024
Jamie
United StatesThe other room we had was in a unique location on the other side of the hotel. It wasn't bad, just a little confusing and not what we expected. Part of the layout was open to the elements, which could have been fun if it wasn't raining so much of the time we were there, and there was little protection from mosquitos.
We had two rooms. One had a lovely King sized four poster bed and a nice couch with great air conditioning. The hotel is historic and we enjoyed the authentic historical look and feel.
Stayed in May 2024
Reviewed: 12 May 2024
Arleen
United StatesFacility needs care
Antique building
Stayed in May 2024
Reviewed: 11 May 2024
Stuart
United KingdomThe staff were amazing. The decor and layout of the hotel and room was awesome. We loved the huge terrace and the breakfast was wonderful and good value .
Stayed in May 2024
Reviewed: 5 May 2024
Marion
United StatesApart from resort restaurant, not many food options in nearby area.
Beautiful location with well maintained grounds and facilities, warm calm water for swimming, dock with lights at night that allow you to see marine life, easy rental of kayaks and snorkeling gear for trip to mangrove island for amazing independent experience not requiring guide, helpful staff, easy access to guanica park for outdoor activities.
Stayed in May 2024
Reviewed: 30 April 2024
Jennifer
AustraliaThe shower wasn’t private from the room
The location was very good lots of good restaurants and bars in the area .
Stayed in April 2024
Reviewed: 24 April 2024
George
United StatesIt wasn’t clean, the pool was dirty and when rooms were cleaned they only changed out towels. We had to request a broom to sweep.
Location
Stayed in April 2024
Reviewed: 10 April 2024
Ben
United StatesThere's a limit of 5 people in the pool as it's very small. The pool is a bit worn but it has a great view. No parking so have to go to one of the parking garages that are a 5-10 min walk away, with an additional cost.
We enjoyed the two rooms 3a and 3b, with a balcony onto the street, high ceilings, and plenty of space. We also enjoyed the roof top terrace and small pool.
Stayed in April 2024
Reviewed: 6 April 2024
Mcgough
United StatesBathroom could use towel hooks, tissues, and 4 towels for 2 people vs. 2 (but when we asked for more towels it wasn't a problem). The elevator was a pretty slow, but there are stairs, steep stairs.
The building with its decor, wooden doors, and plantation shutters were special. The terrace on the roof with the pool was very special, and we had it to ourselves midday so that was nice. The location was great for walking to many sightseeing spots in Old San Juan. Staff we met were friendly. It was very quiet when we were there.
Stayed in April 2024
Reviewed: 31 March 2024
Amy
United StatesThe room was tiny for four people so it felt like a bit of a squeeze.
Sweet hotel, great location and very kind staff. Also the breakfast and coffee were excellent and the roof deck was a nice added bonus.
Stayed in March 2024
Reviewed: 28 March 2024
Erika
United StatesThe sheets and pillows should be newer. They were well used unfortunately.
The staff was very helpful and very pleasant.
Stayed in March 2024
Reviewed: 27 March 2024
Roberta
United StatesStaff could have been a little bit more friendly and helpful. Could use a bit more maintenance.
Beautiful hotel, easy walk to shops and restaurants.
Stayed in March 2024
Reviewed: 25 March 2024
Eileen
United StatesOur room was in a basement and had no windows., and they still figured out how to make it charming and enjoyable.
The staff was very friendly, and this is a very charming boutique hotel. We had a family room, which was perfect for the five of us. It was really quite a delightful place.
Stayed in March 2024
Reviewed: 21 March 2024
Victoria
United StatesAC unit in room was loud and there was no way to adjust it. Not a big deal though!
Beautiful building and space with amazing roof deck! The hosts were kind and helpful. The rooms were large and clean and well-appointed.
Stayed in March 2024
Reviewed: 19 March 2024
Carlos
United StatesRoom need some improvement. Bed mattress need to be changed, is old and make you feel like in a deep hole.., Bathroom need repairs, poor lighting, ceiling lights were not working and the bathroom mirror is rotten and full of black spots . Hot water rake too much time to get to the shower… iNTERNET … almost none , too slow and in our room it work some times, most time was slow, or none, plus TV was basically one channel…..
Good location
Stayed in March 2024
Reviewed: 17 March 2024
Melissa
United StatesThere was a hallway light shining in our room all night.. they tried to mute the light but it was still annoying. It was a very expensive hotel, but when you’re in the center of San Juan I guess that’s just the way it is!
The rooftop is nice, we had a little balcony which was nice. Best shower of the trip
Stayed in March 2024
Reviewed: 16 March 2024
Ellen
United StatesWood swelling in the door made it hard to close properly. Like much of Old San Juan the property is a little worn but it is cared for so thoughtfully and with hospitality that makes up for that. This property is a gem if you want to experience a stay in old San Juan in a former house in a more residential area.
Location is phenomenal—street is quiet but close to sites/restaurants/shops. Staff friendly & responsive. GREAT coffee and breakfast. Rooftop terrace has great views and is comfy. Rainforest shower was a bonus.
Stayed in March 2024
Reviewed: 12 March 2024
Leticia
United StatesNeither the rooftop bar nor the attached bar were open because they didn’t have staffing for them.
Loved sitting out on the balcony we had.
Stayed in February 2024
Reviewed: 11 March 2024
Gretchen
United StatesWe really enjoyed the character of this old building! The staff was extremely helpful and the location was fantastic to walk to everything in Old San Juan.
Stayed in March 2024
Reviewed: 3 March 2024
Nicola
United KingdomThis is a very old hotel and the air conditioning is controlled from reception rather than adjusting the room.
Lovely character building in old San Jusn. Fabulous view from the rooftop with seating and a plunge pool. The staff were really friendly and helpful.
Stayed in February 2024
Reviewed: 1 March 2024
Maureen
United StatesThe bathroom was not good
Loved the old world charm
Stayed in February 2024
Reviewed: 24 February 2024
David
United StatesVery little water pressure in shower and lukewarm temperature. I would have liked a box of tissues available. Just seemed a little pricey.
Breakfast was great! Coffee was excellent!
Stayed in February 2024
Reviewed: 24 February 2024
Andrea
United Statesaccess to room was via exterior spiral staircase w poor lighting and it was raining every day of our trip. No one was available to help us w bags on arrival and roof plunge top pool was not lit or staffed.
location to old san juan. ability to have family room w 2 BR
Stayed in December 2023
Reviewed: 22 February 2024
Timmyk9
GermanyIt was advertised as "fully equipped kitchen". There was a refrigerator, No microwave. There was a champagne glass and a drinking class. One of each, not enough. No utensils. Definitely noting to cook with. There was no in-room coffee maker. The entryway wasn't air-conditioned and it can get hot. The AC was set at 22C which was fine but being required to call the front desk to change the temperature isn't workable.
This boutique hotel has so much charm and character. Go up to the terrance and look out over the city. The room is very spacious and the high ceilings and tiled floors are magnificent. The bathroom was completely updated. We had a King Deluxe room, and the bed was huge. The staff was very nice. The continental breakfast was delicious.
Stayed in February 2024
Reviewed: 20 February 2024
Mary
United StatesUnable to self control air conditioning.
The location was perfect and the staff was wonderful.
Stayed in January 2024
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