Coffee was cold

Good selection.

Stayed in May 2024

I was charged an early checking twice

Stayed in April 2024

I did not like the eggs

Stayed in April 2024

The pool was empty in a little corner no sun

It was good service was nice very helpful

Stayed in March 2024

Room Common areas too small

I asked for two bed rom for two adult men they were not available.

Stayed in March 2024

Breakfast is quite poor

Very comfortable beds

Stayed in January 2024

I had a corner room, it has a great vie of the ocean.

Stayed in March 2024

Breakfast was good

Stayed in March 2024

The ACU is right beside the bed and makes a lot of noise. It is hard to fall asleep unless you tire yourself walking all day in SJU. The temperature inside the room is cold but the blanket heats you up. I wake up sweating. I turn up the ACU and it becomes warmer with the blanket. I turn it down you'll need more of the blanket and end up feeling hot still. I haven't tried switching off the ACU so IDK if that is the solution or it will be too hot inside the room. I am the type who can't sleep without a blanket strangely enough. There is no free bottled water inside the fridge. Idk what's the point of having a refrigerator unit inside the room if there are no complimentary drinks provided, at minimum free bottled water. I had to buy outside and bring mineral water bottles inside my room to last me for a week's stay. You have to go down the gym to get water with a plastic cup every time you feel thirsty since I do not have my own container I cannot collect enough water to have it readily available for me in my room and when I go out.

The room is kept clean and the bed is very comfortable. The washroom is well equipped however small.

Stayed in March 2024

The beds were not as comfortable as anticipated.

Perfect location, they had extra toiletries if you forget a toothbrush or razor and the staff is kind.

Stayed in March 2024

The showers! You get soaked with cold water trying to turn them on since only one door opens. They work fine and have decent pressure and all that but be prepared for a cold splash getting in every time!

The front desk staff was exceptional. Christian especially but also another woman (I cannot remember her name, shoulder-length curly hair, glasses, excellent English) were both amazing. You couldn't ask for better representation than these two. They deserve some comp time or a raise or something. We came with an athletic team and our teammates were staying at several different hotels in the area. Ours was by far the most attentive and personable. Will stay here again!

Stayed in January 2024

Construction on stairwell outside room but did not interrupt sleep time.

Convenient to check in and out. Valet had car ready before we had even asked.

Stayed in January 2024

Musky smell in room and mattress way too soft.

Breakfast was good

Stayed in January 2024

No hot water, only warm and some days it wasn’t even warm. The room was nice and updated but don’t look too carefully or you’ll see the imperfections.

Location was great. Walkable to beach and many restaurants. Also a nice surprise that the hotel has complimentary beach chairs.

Stayed in January 2024

Wasn't able to sleep due to outside noise.

Breakfast was ok. The room was spacious. The location was nice.

Stayed in December 2023

The shower did not get very hot which is okay if it is hot.

Breakfast was okay. Real crème for coffee would be great. More fruit would have been nice.

Stayed in December 2023

The room felt slightly small. The shower can be lukewarm at times.

Location is great. The value is unbeatable (Free breakfast, free beach club chairs and umbrellas).

Stayed in December 2023

Everybody had a communication barrier but gestures and pointing and directing got everybody point across

The staff did best at convenience ensuring simple needs were met such as towels and rags. It was a calm scene very beautiful

Stayed in December 2023

The entrance to our room door were constrictive . Apparently our room was next to a busy entrance , because we heard the doors slamming all night. Although we knew that we were in a busy area , the parking to the hotel was nightmare(no parking for guest) $25.00 dollar a day valet parking( PUBLIC PARKING) was the only thing available .

The staff was very friendly and breakfast was good.

Stayed in November 2023

It wasn't very clean the hall ways no parking for the cars and very expensive vallet packing . It was very expensive the night at the hotel .

Room

Stayed in December 2023

Parking space and street

Location is great! Close to the Coliseo and in the middle of condado a block off from Asford Ave.

Stayed in November 2023

Small rooms, and Fire alarm went off a few times in the middle of the night. Walls are a bit thin, and you can hear everything that your neighbors do

Perfect for a budget minded trip. We decided last minute to get away for a few days. The hotel was a good decision. Free breakfast was decent, and ubers to old san juan and the airport are really cheap

Stayed in November 2023

A great value hotel. Clean, friendly staff and lots of breakfast selections. Lots of restaurants in walking distance and close to everything. I would stay here again.

Stayed in November 2023

Very good breakfast and service.

Stayed in November 2023