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Reviews of San Juan Water & Beach Club Hotel 4 stars

2 Tartak Street, 00979 San Juan, Puerto Rico

#72 of 85 hotels in San Juan

Guests' Choice

Review score

Based on 390 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 March 2024

    7.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Cala de Playa
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that part of the facilities are under construction.

    Good

    Stayed in March 2024

  • Reviewed: 15 November 2023

    8.0
    Would stay again - a nice place and can’t wait to see the finished improvements
    • Leisure trip
    • Couple
    • Habitat de O:live
    • Stayed 1 night
    • Submitted via mobile

    The other tenants on the floor were extremely loud, swearing and screaming. Banging on wall.

    Location, restaurant, bar, pool all perfect.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    7.0
    6/10
    • Leisure trip
    • Couple
    • Aire de O:live
    • Stayed 2 nights
    • Submitted via mobile

    The renovations early in the am and how I had to pay for an extra day

    Everything

    Stayed in October 2023

  • Reviewed: 25 August 2023

    8.0
    Amazing location, friendly staff, and very accommodating.
    • Leisure trip
    • Couple
    • Habitat de O:live
    • Stayed 3 nights

    It was warm in hallways and elevator, only 1 elevator working.

    Location and the staff were amazing!

    Stayed in August 2023

  • Reviewed: 21 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Aire de O:live
    • Stayed 3 nights
    • Submitted via mobile

    Well one of the waiters at the rooftop was very rude . She was mad because we didn’t tip her on both of our tabs when we just gave her a $30 tip on a $150. She was just rude

    The room was exactly how it was on the internet. It was very clean. The location of the beach. The food at the resort was good.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    Good
    • Couple
    • Standard Room King
    • Stayed 2 nights
    • Submitted via mobile

    Not all rooms were upgraded

    Property was clean and neat.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    We were stuck in Puerto Rico due to a delayed flight. This beautiful hotel made it worth it.
    • Leisure trip
    • Couple
    • Habitat de O:live
    • Stayed 1 night
    • Submitted via mobile

    The hotel entrance was steps away from the beach. It was a gorgeous spot.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    8.0
    the remodelación was not good for our resting
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 7 nights
    • Submitted via mobile

    noisy

    location

    Stayed in June 2023

  • Reviewed: 3 May 2023

    7.0
    Very good has potential though!
    • Leisure trip
    • Couple
    • Habitat de O:live
    • Stayed 4 nights
    • Submitted via mobile

    No bathroom ventilation, no dresser in room had to use suitcases

    Environment, upstairs restaurant, location

    Stayed in May 2023

  • Reviewed: 24 March 2023

    6.0
    The beach was nice but the loud construction was horrible. Expensive
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 6 nights
    • Submitted via mobile

    Constant construction. I woke up to drilling so loud early in the morning. I couldn’t believe it. I was supposed to receive a discount for my inconvenience but I never received it. Also the air conditioning was so loud and the place had a moldy smell.

    The location right near the beach was good. The staff members were nice at the front desk, the door man and the guys on the beach.

    Stayed in February 2023

  • Reviewed: 17 March 2023

    6.0
    I wouldn’t comeback until its fully remodeled. Its overpriced.
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 1 night
    • Submitted via mobile

    There was paint stains on the doors etc it did not look good at all. we had to request a room change because it was not as shown in the listing. The staff was also very loud while we were having breakfast. it was very ignorant of them.

    The location.

    Stayed in March 2023

  • Reviewed: 15 March 2023

    7.0
    good hotel w nice restaurant on top nice local feel
    • Leisure trip
    • Solo traveller
    • Standard Room King
    • Stayed 2 nights
    • Submitted via mobile

    room was pricey

    on beach

    Stayed in January 2023

  • Reviewed: 13 March 2023

    6.0
    It was ok
    • Leisure trip
    • Couple
    • King Room Oceanfront Balcony
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the bar service in the hotel way to expensive and the drinks were weak. I ordered a piña colada my fiancé order a corona and the corona was in a small can and my piña colada was so milky it made my stomach hurt I couldn’t finish it to top it off for the smallest drinks it was 27$ we felt completely ripped off. Also the room has no storage no dressers also the bed is very very hard. Feels like you are sleeping on springs with a sheet for the amount of money I was being charged I expected better. On a scale of 1-10 I would give this hotel a 6 too expensive for the service and things you received from this place you’d be better off staying somewhere else or getting an Air B&B for a total of 1779$ for 4 nights

    I liked how the beach was close and the location of the hotel

    Stayed in March 2023

  • Reviewed: 8 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 3 nights
    • Submitted via mobile

    I wish there was a little more storage in the room

    I loved the size of the room and the ocean view and balcony were amazing. The rooftop restaurant was awesome.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    Sewer smell out side!

    Close to beach! Safe!

    Stayed in March 2023

  • Reviewed: 1 March 2023

    7.0
    i like the location and the property but the room itself was overpriced
    • Business trip
    • Solo traveller
    • Standard Room King
    • Stayed 1 night
    • Submitted via mobile

    the room was a little overpriced for the quality you are getting

    location and service

    Stayed in February 2023

  • Reviewed: 27 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Aire de O:live
    • Stayed 1 night
    • Submitted via mobile

    The Rest are close. We went to anorher place in the avenue.

    Stayed in February 2023

  • Reviewed: 11 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 5 nights
    • Submitted via mobile

    it is dated. can use fresh paint.

    it is on the beach. the staff is wonderful

    Stayed in February 2023

  • Reviewed: 26 January 2023

    6.0
    So I was put into one of the older rooms and then had to change because there were 3 men remodeling right outside my roo
    • Business trip
    • Couple
    • King Room with Ocean Front
    • Stayed 2 nights
    • Submitted via mobile

    The remodel noise

    Beautiful property especially the new remodel

    Stayed in January 2023

  • Reviewed: 25 January 2023

    7.0
    Great location but not luxurious hotel.
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 2 nights
    • Submitted via mobile

    Furnishings were spartan and a little dated. They were having a birthday party on the rooftop restaurant until 2am with LOUD, booming music that we could FEEL all the way down to the third floor, even with earplugs in our ears. When calling the front desk about it they shrugged us off saying they had no control over it. 🤷‍♂️😡

    Location was EXCELLENT, right on a very nice beach. Bed was very comfortable.

    Stayed in January 2023

  • Reviewed: 21 January 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room King
    • Stayed 3 nights
    • Submitted via mobile

    currently under renovation and a bit noisy and dusty. although steps taken to minimise disruption

    beautiful pool area

    Stayed in November 2022

  • Reviewed: 2 January 2023

    6.0
    Decent stay!
    • Leisure trip
    • Couple
    • Standard Room King
    • Stayed 1 night
    • Submitted via mobile

    There was a disturbing heavily ammonia smell in the toilet. .s Maybe Adjusting the water temp was a challenge. Furniture is totally dated. The TV wasn't user friendly.

    Check in was fast and friendly. Restaurant staff downstairs were amazing! Offered options for things to do including historical facts. Excellent location!

    Stayed in January 2023

  • Reviewed: 30 December 2022

    7.0
    Perfect beach location, beautiful hotel, but horribly uncomfortable rooms
    • Leisure trip
    • Couple
    • King Room with Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    beds had very minimal and thin linen/bedding and we were very cold every night. There is no phone or clock in the room - in any of the rooms we used. The floors made the room uncomfortable because it's all hard tile with no rug or soft surface, not even a small floor mat to wipe sand off your feet - my feet, knees and back were in so much pain from the hard tile by the end of my stay, and we kept getting sand in the bed from not having anything to wioe our feet on. The thing about this place that bothered us the most and made our stay the most uncomfortable and unenjoyable however, was the lack of surfaces to put things. Not one table, dresser, surface to put a bag or clothes- everything had to be on the floor, basically living out of a suitcase the entire stay. We stayed there with family that had 3 rooms and all were the same - no table, no dresser, side tables were tiny and had no drawers, no closet, absolutely no storage in either three rooms whatsoever! The room was a constant mess just because there was nowhere to put anything! It made the stay very uncomfortable. One of our three rooms didn't have a fridge, one had a mini fridge, and one had almost a full sized fridge which we all thought was a bit odd. Also the shower design was horrible and water came out of the shower and splashed all over everything in the bathroom! But our biggest issue that will keep us from coming back would be the lack of storage, that was super super frustrating. I feel like these are pretty easy things to improve, and if these easy improvements would be made, I would give the place a 10/10!

    The good: spectacular location, couldn't be closer to the gorgeous beach with incredible sand. Literally 15 steps from the beach! Staff were so so nice, very clean, rooms are huge. Lots of convenient stores like Walgreens and cvs close within walking distance, and metropol Restaurant not too far with great food.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    8.0
    good stay great people but not worth the cost for the location
    • Leisure trip
    • Solo traveller
    • King Room with Partial Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    not on the beach. misled by advertising

    accross from th e beach but not in the beach. misled by advertising

    Stayed in November 2022

Showing 1 – 25

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