The elevator was very small for the capacity of the hotel, and the carpets in the halls looked old and dirty

Stayed in April 2024

The breakfast needed a lot of work. I didn't get any coffee because the machines were so slow and there was always a line of at least four people at each machine. Why not have an urn with regular coffee? It was too crowded, and food kept running out. Open earlier on weekends, for goodness sake, you're at a religious shrine. People will be up early on Sundays.

Stayed in April 2024

The hotel needs to redecorate the hallway, dark light, the strong smell of the room looks just done cleaning the carpet with the product, it will be nice if there is a kettle for tea in the room.

Location just besides the Sanctuary and near to bus station comfortable bed, , breakfast is excellent, staff are very helpful. Recommended!!

Stayed in March 2024

One elevator was not working.

Convenient

Stayed in October 2023

It is quite dark in the room, need some more lights. Other amenities like kettle and cups are not available in the room, but we could take it from the restaurant.

The location is really close to the basilica. Perfect for the pilgrims travel, wheelchair is also available.

Stayed in October 2023

No dinner service and bare minimal service

Proximity to the shrine

Stayed in October 2023

A water kettle in the room would be appreciated. Since most of the cafes/resturants close early. Thanks!

Wonderful hotel in 5 min walking distance to the Fatima shrine. Lots of resutrants and shopping around the area. Parking was also provided at the hotel. Staff were very friendly and helped us with all our queries. Will deifinitely recommend.

Stayed in September 2023

Staff was very friendly and kind, and the breakfast was very good. Beds were also very comfortable and the hotel was located, literally, next to the shrine.

Stayed in August 2023

Not all staff were English speaking, something to be aware of for non-Portuguese speakers.

The hotel could not have been more convenient for the Sanctuary of Our Lady of Fatima, which was practically across the road! Our room was comfortable and had a wonderful view of the Cruz Alta. Javier on reception was warm and welcoming, and very helpful to our enquiries. The breakfast offered a great deal of variety and was well worth the additional charge. We were close to a number of nice bars, and within easy walking distance from restaurants. We were also only 5 minutes' walk from the coach station which was our arrival and departure point. The coach station had a taxi rank which was great for getting transport for our day trip to Batalha.

Stayed in July 2023

Nothing negative to say.

Very clean and comfortable. Right next to the sanctuary and 10 minutes walk to the train station. Excellent value for money.

Stayed in July 2023

Nothing

Great location and friendly staff

Stayed in July 2023

The bathrooms need updating but I enjoyed being able to have a bath as well as shower. The lock on the room door was a bit difficult but we managed. It didn't detract from an excellent stay.

Simple and a bit old fashioned but with high standards of service. Philomena went out of her way to show us the chapels, even on a very busy Sunday morning. The location was wonderful. Very close to the Sanctuary and with good parking.

Stayed in July 2023

Great value and location. Fatima is a special place to visit.

Stayed in June 2023

I loved how close the property was to the basilica and to the reasonably priced shops!

Stayed in June 2023

Xavier, who checked us in was a great host! No frills, clean and comfortable.

Stayed in May 2023

The corridor is looking tired needs a makeover. Just a suggestion, Needs a coffee/ hot chocolate vending machine for late nights or early morning drinks as no room service. Water cooler or vending machine would be good too.

Nice clean rooms.

Stayed in May 2023

the hotel was a bit old, something could be improved, but nothing that would make me not come back, in general very good, comfortable and clean.

It was good, good value for money, close to all places of interest, simple but what you need to get to know the city, friendly staff and always willing.

Stayed in May 2023

there wasn’t a refrigerator or microwave

I’m only leaving a review because I want to mention one of the staff members Xavier he was absolutely amazing one of the nicest people I’ve ever meet helped my mom and I so much he honestly deserves a raise/promotion he went above and beyond for us 10 out of 10

Stayed in May 2023

Very good for the price 👍

Stayed in April 2023

Variation of food options for different days will be appreciated for us also other customers comments

Nice location room

Stayed in October 2022

Staff were excellent and couldn't do enough for you would use this hotel again

Hotel was clean , room was clean , staff were very polite

Stayed in October 2022

Generally good value for money

Stayed in September 2022

all good

good

Stayed in August 2022

We enjoyed the location and the breakfast was very good.

Stayed in September 2022