Av. António Serpa, 13, Avenidas Novas, 1069-199 Lisbon, Portugal
#327 of 394 hotels in Lisbon
Guests' ChoiceBased on 1128 hotel reviews
7.5Cleanliness
8.1
Comfort
7.8
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 8 November 2023
Jonty
United KingdomKitchen could do with being staffed more as had to wait in line for a clean table and on the first day the breakfast was cold
all staff amazingly good -
Stayed in November 2023
Reviewed: 7 November 2023
Budhi
United KingdomLifts too small.
Not bad.
Stayed in November 2023
Reviewed: 6 November 2023
Aniruddha
MaltaSound coming at night from nearby rooms
Stayed in November 2023
Reviewed: 6 November 2023
Jose
CanadaAmple choice for breakfast at a reasonable price. Great location. Good value for money.
Stayed in November 2023
Reviewed: 6 November 2023
S
Germanyclean bud small room, good Breakfast, good service
Stayed in October 2023
Reviewed: 2 November 2023
Johansen
SpainThe elevator is too small for 9 floors, especially when the cleaning staff is using it during check-out time in the morning. Carpet in the room dirty and sticky.
Easy check-in and out, friendly front desk staff
Stayed in November 2023
Reviewed: 31 October 2023
Art
PortugalConstant smell of cigarette smoking, even in the night. Front desk staff not very helpful, one woman obviously talking about us in a derogatory manner, not offering help or friendly
Privacy: our own elevator far from the busy lobby. Location (close to metro, shops, train), Beds okay.
Stayed in October 2023
Reviewed: 30 October 2023
Ahmad
United Arab EmiratesNo Electric Cattle ,, No dental kit ,, Even I request for same but reception staff said very rudely go buy from super market , This I don’t like
Location
Stayed in October 2023
Reviewed: 30 October 2023
Belgin
TurkeyLocation was great. Breakfast was copious. Parking place is an asset
Stayed in October 2023
Reviewed: 29 October 2023
Miguel
United KingdomIt was noisy and needs an update. I could hear people slam their doors right next to mine, planes flying right over the building. It needs some sounds proofing. I would also advise an update on the normal facilities. Shower ran hot and cold and the bathroom is outdated ( super clean though!)
Staff was effective and all about non-fuss which I personally appreciate. Hotel is amazingly located for those that don't want to be in the busy touristy part but still close to transports, restaurants, shops and etc
Stayed in October 2023
Reviewed: 29 October 2023
Pierre
GermanyThe lift was really slow and weird, but there wasn't anything that was actually horrible.
It was fine for spending one night in transit. If you have a reason to be in the specific area it would be good value for money. There are some decent restaurants within walking distance. I don't usually eat breakfast and they kindly allowed me to have one coffee without paying for the whole buffet.
Stayed in October 2023
Reviewed: 28 October 2023
Debra
United StatesBeds could be a little more comfortable
Staff very good. Friendly and helpful
Stayed in October 2023
Reviewed: 24 October 2023
Muller
United KingdomWe had two difficulties with this accommodation. The first was the mould smell, which we believe was caused by the fact that it was an old hotel, which is easy to have in an old building. The second issue was noise. When the neighbour flushed the toilet, you could hear it, and the airport is close, so if you have trouble sleeping with these two noises, it will be a problem.
The hotel is located in a very nice area, with a lot of companies around, and a good connection with public transportation (Buses, Underground and Train). We have good restaurants around and some supermarkets as well. The room was nice, a big size on the last floor!
Stayed in October 2023
Reviewed: 23 October 2023
Anita
Czech RepublicGood location: close to the train and underground station. Also restaurants and supermarket nearby.
Stayed in September 2023
Reviewed: 22 October 2023
Munaaf
Saudi ArabiaNothing
Located in the heart of the city. Easy access to restaurants, cafes and other places around Lisbon. Hotel is clean and the staff is friendly. I think it’s a bit expensive for an old building and interiors.
Stayed in October 2023
Reviewed: 22 October 2023
Antonio
United KingdomIt is a little bit noisy because planes pass close when they land in Lisbon airport. But unless they have triple glazed windows that will be a problem in all the hotels in the area. It is relatively close to the airport (30 mins by public transport)
The staff is very friendly the location is good. The hotel is basic but it is all you need.
Stayed in October 2023
Reviewed: 21 October 2023
Luizbausher
United KingdomAs usual, pillows were really bad, small size and low quality. During the night it would become compacted and not comfortable at all. Other than that all else was good.
The hotel is well located at Campo Pequeno. Close to bus stops and Campo Pequeno Metro. Close by there are several restaurants and a few bars too. The hotel main entrance would benefit from a re-vamp, as well a the breakfast room, decor is dated. The room was of a good size, bed was conformable and room clean and tidy daily, plenty of toiletries. Breakfast was of good standard and plentiful for a 3 starts. Staff was helpful and friendly
Stayed in October 2023
Reviewed: 16 October 2023
Kamila
Mozambiqueprice of the breakfast , its expensive
Facilities very friendly staff clean
Stayed in October 2023
Reviewed: 16 October 2023
Tamas
HungaryIn the courtyard rooms - supposed to be queiter- you can hear with open windows all day and night the noise of the large central aircon fans. - The weather was perfect to sleep with open windows and not to use the room aircon. :)
Good location, close to the airport - 20 minutes by bus - metro and train stations - 7 minutes walk.
Stayed in August 2023
Reviewed: 11 October 2023
Mark
United KingdomThe bathroom was too small. The extractor fan in the bathroom was non-functional. The Reception stated that the bathrooms were to be updated.
The lounge area was relaxing. The public areas very clean. The Reception was very efficient. The beds were comfortable. The room cleaning was good. The room Safe was free of charge.
Stayed in October 2023
Reviewed: 10 October 2023
Anthony
United KingdomVery limited facilities in the room, no coffee or tea. The walls were extremely thin. I had to ring reception to complain about the noise coming from the next room at night.
Great location
Stayed in October 2023
Reviewed: 9 October 2023
George
Sri LankaNot having a coffee maker in the room
Most of it
Stayed in October 2023
Reviewed: 8 October 2023
Luisa
South AfricaThe staff's English was not always great. Their explanation of where to go was not alwasy clear and when you have no idea it was a struggle.
The room was clean. The bathroom spotless. The bed was very comfortable. It was located near the metro and bus station. The staff were always friendly.
Stayed in October 2023
Reviewed: 5 October 2023
Adelia
SpainThe noise was unbearable, but if you get tired as we did walking all day, you will fall asleep fine.
It was a safe space with fine quality/price proportion
Stayed in September 2023
Reviewed: 4 October 2023
Andrés
SpainBreakfast does not look too good for the price
Good location, clean, great staff and fair prices
Stayed in October 2023
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