Av. António Serpa, 13, Avenidas Novas, 1069-199 Lisbon, Portugal
#325 of 391 hotels in Lisbon
Guests' ChoiceBased on 1116 hotel reviews
7.5Cleanliness
8.1
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 6 May 2024
Fernando
United Kingdomthe windows are weak, hence not soundproof. It was a bit noisy.
the hotel looks a bit outdated but the rooms were refurbished: mine was compact, clean and pleasant. The hotel is very well located.
Stayed in May 2024
Reviewed: 2 May 2024
Garry
CanadaLocation, cleanliness and friendly staff
Stayed in May 2024
Reviewed: 2 May 2024
Konstantine
CanadaAll good!
Booked for my associate and this is their review: Great boutique hotel for a short stay. Comfortable rooms with very good staff and wonderful breakfast, considering this is fairly budget hotel.
Stayed in April 2024
Reviewed: 1 May 2024
Correia
PortugalPaper thin walls and cleaners making a racket at 9am. Yelling from one room to another while pushing a cart that I swear it sounded like people were throwing pans on the floor. Both me and my spouse weren't able to rest anymore. The bed was bad, we both barely slept due to backache.
Location wise it was great, the room was a bit run down but nothing too bad. Had small convenient things like shampoo,body gel, water bottle and so on.
Stayed in May 2024
Reviewed: 1 May 2024
Jonathan
CanadaThey only had single beds and the hotel decor is a bit tired and worn. The room however was very clean. Apparently they have started refurbishing the rooms on the floor below ours.
Good location to Metro and train lines and close to the airport. We chose it for the proximity to the airport, while still being in the city. They put on a very good breakfast with a wide choice of cereals, boiled eggs, cold meats and cheese, breads and buns and trays of hot food including bacon, eggs, sausage, beans etc. We got a very good recommendation for dinner at a nearby seafood restaurant called Baía do Peixe in the former bull fighting stadium from the front desk. The hotel was quiet.
Stayed in April 2024
Reviewed: 1 May 2024
Guy
United KingdomThe breakfast was very reasonable.
Stayed in April 2024
Reviewed: 29 April 2024
Bruce
CanadaWindow would not lock. Needed repair.
Included breakfast. Close to 2 nice parks.
Stayed in April 2024
Reviewed: 27 April 2024
Stephen
United KingdomI wanted a desk fan as I like air moving around the room at night. But none available. Being British, I like a kettle, teabags & milk. Simple thing, but we love it. None there
Location, Breakfast, Staff
Stayed in April 2024
Reviewed: 25 April 2024
José
SpainFazwr o pagamento antes do check-in.
Stayed in April 2024
Reviewed: 23 April 2024
Tiiu
EstoniaBreakfast was really good!
Stayed in April 2024
Reviewed: 23 April 2024
Quin
United KingdomThe lift didn’t work and they were doing MASSIVE refurbishments on more than half of the hotel. Also the parking is difficult to get in & out of.
The location was great and the rooms were decent, but need a massive upgrade.
Stayed in April 2024
Reviewed: 22 April 2024
Lee
MalaysiaIt would be convenient to have an electric kettle provided in the room. Additionally, drinking water was not provided in the room except on the first day of check-in. We had to go to the hotel's restaurant beside the reception to get hot water using our own vacuum flask every morning and night.
The hotel is conveniently located near the metro and train stations. The room was spacious enough for two people with two suitcases. Additionally, the window could be opened to let in some fresh air.
Stayed in April 2024
Reviewed: 15 April 2024
Barbara
CanadaRoom was very small, and shower/sink drains did not work well. Elevators were busy with all the students.
Breakfast was really good, location was convenient. Quiet.
Stayed in April 2024
Reviewed: 14 April 2024
Monika
HungaryThe only thing I didn't like was that the shower had a curtain and not a plastic / glass wall. Otherwise this hotel is a good choice in Lisbon.
The hotel is close to a metro station, this was an important factor in our choice. The building is a bit old but very clean and quite comfortable. Breakfast was plenty, wide variety, nothing to complain about. The staff was really helpful, even printed the boarding pass for one of us who had to amend her flight booking.
Stayed in April 2024
Reviewed: 13 April 2024
Srinivas
IndiaNo kettle in the room ..
Staff were very cooperative
Stayed in March 2024
Reviewed: 13 April 2024
Sandy
United KingdomThe room need up to date the furniture and carpet very old
The location
Stayed in March 2024
Reviewed: 12 April 2024
Said
NetherlandsBed was a bit too stiff
Good wifi Close to the subway
Stayed in April 2024
Reviewed: 10 April 2024
Paulo
PortugalGreat staff. Comfortable rooms
Stayed in February 2024
Reviewed: 5 April 2024
Ramon
MaltaThere's only one elevator
Location, the staff are very friendly and helpful.
Stayed in April 2024
Reviewed: 4 April 2024
Peter
United KingdomSlow check in. The guy seemed to struggle to find the reservation and took quite a while to check in when he did so.
Room was clean and comfortable. Good value for the price. Near to metro, yellow line.
Stayed in April 2024
Reviewed: 1 April 2024
Brian
CanadaBar didn’t have much choice of drink.
Room very good,clean and comfortable
Stayed in March 2024
Reviewed: 27 March 2024
William
United KingdomParking garage entrance very narrow and one way in/out. I parked elsewhere.
Bed linen very fresh, room clean and breezy, Bathroom very tidy.
Stayed in March 2024
Reviewed: 26 March 2024
Antonette
CanadaGood location
Amazing staff
Stayed in March 2024
Reviewed: 24 March 2024
Hebert
CanadaThe room was very warm and the air conditioning was not working.
The location and value for money.
Stayed in March 2024
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