The only slight disappointment was the need to go to the sister hotel for breakfast and bar facilities but it was no hardship and just a very short walk away. We knew that when we booked.

We had a room upgrade and the room was very comfortable and stylishly furnished. The concierge and reception staff were very pleasant and helpful with their suggestions. We also enjoyed our welcome cocktail at the sister hotel.

Stayed in April 2024

The lobby is beautiful. The location is great

Stayed in May 2024

Nothing

The hotel was a great location, good for getting about the area. Plenty of bars and restaurants round about an 5 minute walk from the tube station. Hotel was clean, fresh towels every day. Front desk staff were really friendly and helpful. Would definitely stay at Brown’s Downtown on my next visit to lisbon.

Stayed in May 2024

Having to have breakfast at a different hotel

It was fine. The location

Stayed in May 2024

We stayed at this location (Brown’s Downtown Hotel) three times over a two-week period, occupying three different rooms. The location was perfect for us. The front desk staff couldn’t have been nicer, friendlier or more helpful. Just terrific!!! Plus, our rooms were always cleaned and straightened up beautifully. Thank you also to those ladies! Breakfasts were at Brown’s Central Hotel about a block away and were great. We grabbed a few bites at Brown’s Bistro (part of Brown’s Boutique), about a 1/2 block away. Bottom line: We want to go back!!! And many thanks again to everyone who works at these locations. . . the best!

Stayed in April 2024

They helped me to get the tickets for the train because the reservation was in portugués

Stayed in May 2024

The design of the hotel and the room and location of the hotel is just perfect.

Stayed in May 2024

Construction noise but temporary.

Location , breakfast.

Stayed in May 2024

Room a little bit small.

Staff were great. Hôtel central, close to downtown activities, train stations, restaurants and major attractions.

Stayed in April 2024

I can’t say anything really negative about this property and I’ve stayed in Lisbon many times for work and leisure

Amazing location on a pretty quiet street considering the very central location. We had street side room and slept amazingly well. Can walk pretty much anywhere from here.

Stayed in April 2024

N/a

Best hotel in Lisbon

Stayed in April 2024

Bathroom was small - toilet, sink and shower all in a small area which felt slightly claustrophobic

Great location, friendly and helpful staff, comfortable beds

Stayed in April 2024

Bathroom had a water leak and they offered us a different room for the issue but we decided to stay in the room since we were on there for one night. They were glad we told them about the leak so that could start working on it the next day.

All the staff were very friendly. We went to the wrong Brown hotel and the staff person there took our luggage to the correct one for us. We enjoyed the little touch like the welcome drink.

Stayed in April 2024

The hotel was in a great location, made it easy to walk everywhere and explore the city, the staff were friendly and helpful. The room looks as it is in the pictures, it is clean and comfortable. No complaints.

Stayed in April 2024

Bathroom is a bit small but not an issue for us.

Staff were very friendly, great location near the center but not in a noisy area or street.The room was very clean. We were in 5th floor which was really quiet.

Stayed in April 2024

Cosmetic. They should change the bathroom door.

Everything

Stayed in April 2024

Not much to like, wonderful place.

Loved Lisbon, night life, food, shopping, sightseeing and in general the atmosphere and the way of life.

Stayed in April 2024

I did feel cold in my first bedroom but a heater was provided. Everything was brilliant otherwise.

Stylish, peaceful and private. Very nice staff who were super helpful and kind. They just made everything easy. As a sole traveller I was not going to be out late each evening. I was upgraded to a room with a smart TV which really made a difference. Really nicely appointed bedrooms. I enjoyed my free welcome drink at the main boutique hotel a few seconds away. The location was brilliant too.

Stayed in April 2024

The accommodation and location was absolutely amazing. So central and being so close to the metro makes the commute from the airport so simple. Lisbon is beautiful city and Brown's Downtown is the ideal location for exploring. The staff were incredibly friendly and helpful.

Stayed in April 2024

Location, design ans service

Stayed in April 2024

Street can be very loud at night. Also, there was construction going on at the time of my stay, the front desk should have mentioned.

Great location, easy to get around.

Stayed in April 2024

Little larger room.

Na

Stayed in April 2024

Feels very warm because of the excellent customer service!

The good vibe from employees, excellent: location, Customer service, very well maintain!!!

Stayed in April 2024

Nothing

Great location, super helpful staff and very comfortable, quiet room.

Stayed in April 2024