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Reviews of Browns Downtown Hotel 3 stars

Rua Dos Sapateiros 69-79, Santa Maria Maior, 1100-579 Lisbon, Portugal

#137 of 396 hotels in Lisbon

Guests' Choice

Review score

Based on 1451 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 76 – 100

  • Reviewed: 22 January 2024

    10
    Heart of the city location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved everything ❤

    Location was fantastic 👌. The decor was amazing and nice touch in the room with a Marshall radio

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Great stay in the center of Lisbon.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Great location in the center of Lisbon, clean, stylish and friendly. Quiet room and ok bathroom.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Best place to stay in Lisbon
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The coffee maker in my room didn’t work. They replaced it, but I believe the delonghi brand was faulty because the second one malfunctioned also.

    The location was excellent and the staff extremely helpful. The hotel decor was amazing and the facility was extremely clean.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Super central and very nice design. They also upgraded us for free and the room was amazing.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    10
    Magnífico
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast in the hotel

    Friendly staff, clean rooms coffee and tea making facilities perfect. Good breakfast with cosy surroundings. Gezellig and all the above

    Stayed in December 2023

  • Reviewed: 14 January 2024

    8.0
    Comfortable boutique hotel in a central location.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is difficult to find, we ended up going into the wrong one but they gave us good directions. The toiletries in the room weren't very good...no shampoo or conditioner and the body wash provided wasn't really good quality. It's a small thing to complain about but I'd have given them an extra star rating if they had provided more and better complimentary toiletries.

    Excellent location right in the central shopping district, everywhere within walking distance. We were upgraded to a suite which was a lovely big room. Bed very comfortable and the rain shower was amazing! Nespresso coffee maker and kettle with tea and coffee in the room. Fridge perfect addition with a free bottle of water. Iron, ironing board and hairdryer also provided. Staff really friendly and welcoming. We, very much, appreciated the welcome drink. We chose to have breakfast á la carte in their sister hotel a 30 second walk away. It was really delicious and good value for money. They, also, serve great coffee and Happy Hour cocktails!

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    We had a great time here!
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 3 nights

    Room is too small

    Very like!

    Stayed in January 2024

  • Reviewed: 12 January 2024

    10
    Excellent staff
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Blues and jazz music. I simply despise the sound.

    Staff, location, cleanliness, breakfast, decor grew on me

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Excellent staff and great location
    • Leisure trip
    • Solo traveller
    • Interior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Some noise outside due to building works, however was alerted to this before I arrived.

    Good location- close to restaurants and Santa justa elevator. Staff very friendly and helpful- was upgraded to a suite room which was great. Bistro just a few doors down with a complementary drink for hotel residents.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    The best hotel by far that we’ve stayed in out of the fifteen on our Europe trip. Can’t believe it’s only rated 3 star
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was some noise from above because of the wooden floors.

    Great location, fantastic staff & and lovely vibe. The welcome drink was an added bonus.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    10
    Enjoyable people and place nice location
    • Leisure trip
    • Family with young children
    • Suite with Castle View
    • Stayed 5 nights
    • Submitted via mobile

    Nice area. Great facility. Delicious breakfast Comfortable lobby Wonderful staff

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    it didnt have breakfast included and the rate was quite high

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 3 nights

    Central location, right in the heart of the city. A couple of blocks away from the metro and very walkable. We were placed in an accessible room which were not entirely ideal if you dont have the need for this type of room. We almost didnt have a choice but luckily met with an accommodating staff who helped us find another room.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Fabulous couples city break!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Every was perfect. The fridge needs a look as the glass was a bit broken but easily fixed. Highly recommended this place!

    The room was beautiful. Coffee machine, nice big bathroom. It was great. Location was amazing.and staff were extremely accommodating.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 1 night
    • Submitted via mobile

    central location, nice and cozy. Perfect to stay in lisboa center.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Great stay in Lisbon city center
    • Leisure trip
    • Couple
    • Suite with Castle View
    • Stayed 1 night
    • Submitted via mobile

    The iMac couldn't operate in mirroring mode from other Apple devices, being deactivated by the admin. Due to the position of the TV on the wall, only the iMac could've been used from the bed.

    Nice design and friendly staff. Everything is really clean and they have a lot of attention to every detail.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    👍

    Stayed in December 2023

  • Reviewed: 29 December 2023

    10
    Exceptional hospitality, best value for money and a very convenient hotel location! :)
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 5 nights

    Nothing really that we didn't like about the hotel. The hotel exceeded our expectations regarding hospitality. :) Lisbon is generally a very safe city, however, be careful as there are a lot of random people on the city center streets who want to sell you "stuff"...

    The check-in was super easy. We received a special-complimentary upgrade to our room as well as a complimentary Porto wine and a Champaign without even asking the Browns hotel staff, as it was a special occasion for us. We felt really valued and loved their hospitality. The complimentary drink after coming to the hotel was also very refreshing. The rooms were surprisingly quiet and comfortable even though the hotel is in the city center. The location is in the city center so everything is within walking distance like bus-stops, even tourist locations like the Santa Justa Lift, some amazing pastry and sea-food restaurants.

    Stayed in November 2023

  • Reviewed: 29 December 2023

    8.0
    Nice stay in central Lisbon
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet wasn’t smelling good. The room was smaller than expected.

    Great location and comfortable hotel entrance

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    A great stay - this is going to become my go-to in Lisbon!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    I've stayed in their other location and never had issues with noises, but this one is quite noisy. I could hear every noise in the room above and the elevator next to my room.

    The bathroom and room were very clean, linens were comfortable, and everything smelled great. There are always thoughtful details in the room like a radio, water, and wine glasses.

    Stayed in November 2023

  • Reviewed: 26 December 2023

    10
    Real pleasure
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights
    • Submitted via mobile

    None

    Every thing was exceptional , Especially, by far, the staff

    Stayed in December 2023

  • Reviewed: 25 December 2023

    10
    The staff was great, helping with everything you need! Also, the room was very beatifull and spacious!
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The decoration and the location was excellent!

    Stayed in December 2023

  • Reviewed: 21 December 2023

    10
    Great to be back in Lisbon in a perfect central spot.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom a bit cramped.

    Excellent central location - close to the heart of things and perfect for a short stay.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    8.0
    Super
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is a bit small but considering it is a traditional building that must be a design limitation.

    Beautiful decor, excellent designer furniture

    Stayed in December 2023

  • Reviewed: 9 December 2023

    8.0
    Nice hotel in the centre of Lisbon. Good value for money
    • Business trip
    • Solo traveller
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No bar on site, but sister hotel has one and is a short few minutes walk away.

    Centrally located and helpful staff

    Stayed in November 2023

Showing 76 – 100

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