All was good

Location rooms were smaller than we are used to but quite lovely

Stayed in May 2024

No restaurant or bar but sister hotel is 2 mins away. Also huge amount of bars/restaurants within a 5min walk.

Excellent location and staff were so friendly.

Stayed in April 2024

Because it’s a good location and very central to lots of places, it was noisy. I also wasn’t thrilled w/the location of my room…6th floor (elevator only goes to the 5th floor), which was only accessible by stairs and the lock to the room was very tricky to operate. Staff at the hotel were extremely helpful and greatly appreciated! 👏🏼👏🏼👏🏼

Good location!

Stayed in May 2024

Тhere was a noise because of reconstruction of the neighboring building

Great location, right in the heart of the city, very frendly and helping stuff, nice and modern lobby, modest breakfast served in the Browns Central Hotel

Stayed in May 2024

Room was a bit snug, but since we were mostly out , it didn’t really bother us

It was beautifully located , very trendy, with all kinds of welcoming features like free coffee, super egg tarts in the room, and lovely bath accessories too

Stayed in May 2024

Breakfast was good, having to walk to a different place was less good

Stayed in May 2024

Small bathroom

Very clean, perfect location, cozy and very polite and friendly staff

Stayed in May 2024

Balconey view was not the best and should be in better maintained

Hotel design, service, room, staff and location are all excellent

Stayed in May 2024

I was not told about the construction noise that was going on outside, though I do not think it was inside the building, a notice of the noise would have been appreciated. It was during regular business hours, but had I been staying more than one night I most definitely would have asked for room to be changed. The floor creaked alot in the room and the hallways. Also there isn't really a buffer from hearing everyone in the hallway as rooms the hallway is small but maybe some extra insulation on the door would be helpful.

Loved the location of the hotel, off one of the main streets and not an easy walk to the main attractions. The lobby is glorious and inviting, the staff were highly informative and beyond pleasant.

Stayed in May 2024

Cannot give any examples

Location and staff excellent. Nice and quiet.

Stayed in May 2024

I didn't like having to go to another Brown's hotel for breakfast. It wasn't really a problem but I would have liked to have had a bar in the hotel where you could sit in the evening and have a drink. Instead I had to go to either Browns Boutique or Browns Central.

The room was small but had everything I needed. The location was excellent

Stayed in May 2024

The only slight disappointment was the need to go to the sister hotel for breakfast and bar facilities but it was no hardship and just a very short walk away. We knew that when we booked.

We had a room upgrade and the room was very comfortable and stylishly furnished. The concierge and reception staff were very pleasant and helpful with their suggestions. We also enjoyed our welcome cocktail at the sister hotel.

Stayed in April 2024

The lobby is beautiful. The location is great

Stayed in May 2024

Nothing

The hotel was a great location, good for getting about the area. Plenty of bars and restaurants round about an 5 minute walk from the tube station. Hotel was clean, fresh towels every day. Front desk staff were really friendly and helpful. Would definitely stay at Brown’s Downtown on my next visit to lisbon.

Stayed in May 2024

Having to have breakfast at a different hotel

It was fine. The location

Stayed in May 2024

We stayed at this location (Brown’s Downtown Hotel) three times over a two-week period, occupying three different rooms. The location was perfect for us. The front desk staff couldn’t have been nicer, friendlier or more helpful. Just terrific!!! Plus, our rooms were always cleaned and straightened up beautifully. Thank you also to those ladies! Breakfasts were at Brown’s Central Hotel about a block away and were great. We grabbed a few bites at Brown’s Bistro (part of Brown’s Boutique), about a 1/2 block away. Bottom line: We want to go back!!! And many thanks again to everyone who works at these locations. . . the best!

Stayed in April 2024

They helped me to get the tickets for the train because the reservation was in portugués

Stayed in May 2024

The design of the hotel and the room and location of the hotel is just perfect.

Stayed in May 2024

Construction noise but temporary.

Location , breakfast.

Stayed in May 2024

Room a little bit small.

Staff were great. Hôtel central, close to downtown activities, train stations, restaurants and major attractions.

Stayed in April 2024

I can’t say anything really negative about this property and I’ve stayed in Lisbon many times for work and leisure

Amazing location on a pretty quiet street considering the very central location. We had street side room and slept amazingly well. Can walk pretty much anywhere from here.

Stayed in April 2024

N/a

Best hotel in Lisbon

Stayed in April 2024

Bathroom was small - toilet, sink and shower all in a small area which felt slightly claustrophobic

Great location, friendly and helpful staff, comfortable beds

Stayed in April 2024

Bathroom had a water leak and they offered us a different room for the issue but we decided to stay in the room since we were on there for one night. They were glad we told them about the leak so that could start working on it the next day.

All the staff were very friendly. We went to the wrong Brown hotel and the staff person there took our luggage to the correct one for us. We enjoyed the little touch like the welcome drink.

Stayed in April 2024