Rua do Infante D.Henrique, 1, União de Freguesias do Centro, 4050-296 Porto, Portugal
#129 of 224 hotels in Porto
Guests' ChoiceBased on 2036 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 14 May 2024
Denise
AustraliaThe lift, but it’s quite a big property, and we were on holiday, so dealt with the slowness.
Fabulous position. Breakfast available. Rooms are great. Kettle and safe. Great shower.
Stayed in May 2024
Reviewed: 12 May 2024
Ross
AustraliaLocation
Stayed in May 2024
Reviewed: 12 May 2024
Gill
United KingdomAn outside space you could sit in
Location, comfortable room with everything you need.
Stayed in May 2024
Reviewed: 11 May 2024
Carol
CanadaThere is zero flexibility on check-in time. 3pm, Not a minute sooner. The clerk would not even look to see if our room was ready. The info received via Booking was that the hotel has an airport shuttle. I emailed the hotel as indicated but did not receive a reply.
Location. It's quite beautiful inside with lots of intimate gathering spaces, art and artifacts, etc. Room was a tight fit for 3 people but we managed. Good beds, a bit hard, and great big towels!
Stayed in May 2024
Reviewed: 10 May 2024
John
United KingdomFriendly staff, couldn’t do Enough for you.
Stayed in May 2024
Reviewed: 9 May 2024
Francis
United StatesDoor key issue two night stay and had to get 5 different keys Breakfast need to have a better layout it’s a bit all over the place
Good value good location
Stayed in May 2024
Reviewed: 9 May 2024
Andrew
United KingdomThe breakfast was more expensive than advertised on booking . Com at 20 euros
Great hotel within walking distance o all the sight
Stayed in March 2024
Reviewed: 8 May 2024
Marita
CanadaNo assistance with luggage. Stairs in room. 2 story room not very practical or comfortable. Little furniture decor esp on second floor.
Location
Stayed in May 2024
Reviewed: 7 May 2024
George
United KingdomI have no complaints.
Really well located, lots of choice of places to visit, places to eat, right next to the river tours, reasonably close to metro, historic trams and the railway station; which is worth a visit in itself. We didn't take breakfast in the hotel and went out each morning and had a series of individual experiences which we really enjoyed.
Stayed in April 2024
Reviewed: 6 May 2024
Francis
United StatesTool keys not working 5 different keys in a two night stay . They still have the unfriendly guy working the breakfast seating allocation.
Good price for this location
Stayed in May 2024
Reviewed: 4 May 2024
Kathryn
CanadaBeds were very uncomfortable with springs poking up. Also, furniture in the lobby needed to be updated/cleaned.
Did not have breakfast at the hotel. Location was excellent.
Stayed in April 2024
Reviewed: 4 May 2024
Alexandra
AustraliaCheck you are getting a river view room, I booked in a hurry and thought I was, but my window looked out onto a wall. Menus listed on QR codes in the rooms are not up to date, so room service is a hassle.
Location great, staff spoke good English and could offer good recommendations for dinner. Beautiful historic building, and the bar next door is relaxing.
Stayed in April 2024
Reviewed: 2 May 2024
Jeannie
CanadaElevators are weird. Also room did not have bathrobes or slippers.
Location
Stayed in May 2024
Reviewed: 1 May 2024
Fionnuala
IrelandExcellent location, lovely building, tip top house keeping, great staff , good value and fabulous breakfast what more could you want?
Stayed in April 2024
Reviewed: 29 April 2024
Elda
Luxembourgeverything was ok
Stayed in April 2024
Reviewed: 29 April 2024
Kamalich
United StatesThe room to small little smell. Overall was a good one night hotel stay.
The location was superb and the hotel amenities. However, the room was very small but clean. Thank you!
Stayed in April 2024
Reviewed: 29 April 2024
Noel
IrelandGreat location in the heart of the Ribeira
Stayed in March 2024
Reviewed: 28 April 2024
Zoe
United KingdomRooms could be bigger, bed was a bit firm
Excellent location, nice hotel decor
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomThe lack of a non slip mat in the bath shower
Unique architecture, location and superb staff
Stayed in April 2024
Reviewed: 26 April 2024
Kelsey
United StatesGetting to and from the room was convoluted. We had to take an elevator down to another elevator to go up. It took some time to figure out how to navigate the hotel and wasn’t quick to get to and from the room.
The location of the hotel is great, the room was clean and well appointed.
Stayed in April 2024
Reviewed: 24 April 2024
Sarita
IndiaNothing to dislike..
It's right in the middle of Ribeira so it's super convenient to go everywhere. Lots of places to eat and drink around the hotel and the hotel also has a nice restaurant.
Stayed in April 2024
Reviewed: 24 April 2024
Joanna
United KingdomHairdryer!
Location was excellent and the staff were really friendly and helpful. We had a suite for 3 people and room size was good, not overly generous but ok
Stayed in April 2024
Reviewed: 23 April 2024
Gisel
United StatesWe upgraded to a suite which was a mistake. The suite was very oddly shaped so the extra space was not useful at all. Also it was very, very, noisy all day, night, and starting at 5 or 6 a.m. you could hear the noise of the garbage trucks and cleaning.
We liked the location
Stayed in March 2024
Reviewed: 22 April 2024
Keith
SpainThe noise levels from the street were very high particularly at 6am when the rubbish was being collected. The sound proofing was non existent. This was also a very busy area for traffic perhaps the downside of such a central location. Be prepared for a lot of uphill walks to the main sites.
Our room had a fantastic balcony overlooking the river. The bed was very comfortable. Tea and coffee facilities in the room. Location excellent by the river.
Stayed in April 2024
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