The room was showing a bit of wear and tear, among other things a few of the chairs in our room were in need of reupholstering, and we had a fair bit of traffic noise.

The building has been beautifully restored, our room was spacious, and the staff very friendly and helpful. The location is central and so all sights, shops and restaurants are within easy walking distance, and a parking garage is just metres away.

Stayed in June 2023

Beautiful historic building in the grand city centre yet quiet. Great breakfast

Stayed in June 2023

A little chaotic when busy, always asking for bowls or glasses. The biggest negative was how dark the breakfast room was. Perfect for intimate evening leisure but not breakfast. Although nothing to do with the Hotel, the charging point outside is not available on an International credit card.

The Hotel has created a characterful place to enjoy your stay. Excellent location close to the Town and the funicular railway. Lovely variety of restaurants all within easy walking distance. Amazed at just how interesting the Hospital Ship was. A special mention must be made for Rui Braga. He helped me charge the car when the charging point outside was found to be unavailable to me. Thanks Rui, you're a star.

Stayed in June 2023

Nothing to dislike

The property was very old and well maintained leaving you feeling like you were in a palace. The staff were incredibly helpful and positive.

Stayed in May 2023

Nothing

Helpful and informative staff. The location is perfect close to the historic centre. The Old world atmosphere in the hotel with modern facilities is perfect. And a great breakfast too.. We will return.

Stayed in May 2023

The only reservation we had was that the pool was not clean and the spa was not working.

The hotel is beautifully restored with such care and attention to detail. From the moment that you arrive the service is excellent. The staff were friendly and professional but particular compliments to the concierge who was excellent - warm, welcoming, attentive, kind. He enhanced our experience. The hotel happily stored our bicycles in a secure location and the concierge worked to ensure that we had all that we needed. Check in was seamless. The bedrooms were beautiful, very comfortable and clean. The breakfast service was top notch, again a very professional and attentive staff taking care of service. I will most certainly come back again and would happily recommend to anyone visiting. Excellent experience.

Stayed in May 2023

Others mentioned creaky wooden floors and poor soundproofing. This can't be denied. For us the only negative was the hard, uncomfortable mattress which creaked every time you turned.

The hotel deserves its good ratings. Bags of character in a historic building in the centre of a delightful town. Good quality buffet style breakfast, too. Free public parking doesn't seem to exist but the hotel offers a special rate in a high end underground car park a few yards away (10 Euros/day at the time of writing).

Stayed in May 2023

wifi was terrible

unique. loved the history. great location

Stayed in May 2023

the granite staircase

beautiful 16th century house, with 21st century comfort

Stayed in May 2023

Nothing. All was fabulous!

Everything! A luxurious hotel in a 500 year old building in the center of town. Just perfect for my rest and treat day, walking the Camino. And be sure to take advantage of the excellent food and attraction recommendations.

Stayed in May 2023

All good

Good location for Camino and city. Breakfast nice, staff very helpful & swimming pool nice touch.

Stayed in May 2023

This is an extraordinary property, a manor house from the 16th Century but with every contemporary thing you could want. Exceptional service and a very lovely dining room. I would definitely come back.

Stayed in May 2023

The hot water system was rather slow and it was impossible to run a bath, as the plug leaked.

My wife and I stayed in the Casa Melo Alvim in Viana do Castelo for one night during a holiday in Portugal. Apparently, the hotel is in the oldest surviving urban manor house in the city, dating back to the 16th century, so it has many interesting old features in its 20 rooms. It is a relatively short walk to the historical city centre. There is an underground car park next to the hotel, although you can unload your suitcases outside the hotel. Our room was clean and comfortable, with a 4-poster bed. The staff were very helpful and the breakfast was good.

Stayed in May 2023

There was a smell , which I could not locate...maybe the train station next door...? Breakfast was good, but the room..which is also the restaurant was quite noisy, due to all the hard surfaces... every time a chair moved, it echoed through the room.

Great location for this stylish hotel. Old building converted with taste. Nice touch of mid century design furniture in the Nordic tradition... Hans Wegner would be feeling right at home.! Good bed and big bathroom. Has an elevator..!

Stayed in May 2023

LOVE this hotel. Brilliant location. Incredible rooms. Felt like a princess

Stayed in May 2023

The hotel was 500 year's old building with modern comforts. The stuff was very friendly and breakfast excellent. If I will be again in Viana do Castelo will stay again.

Stayed in May 2023

The hotel is located in an historical building in Viana do Castelo city centre, very close to the train station and walking distance to the old city centre where all monuments, restaurants and bars are located. The room we stayed was spacious and nicely decorated. The historical atmosphere of the hotel is remarkable.

Stayed in April 2023

Everything was perfect, especially the staff’s hospitality was amazing ! I was doing the camino, they were looking for ways to make my stay even more comfortable and scheduled a very early breakfast that had everything. One of the best places I stayed ! I highly recommend to everyone !!

Stayed in May 2023

Friendly staff. Very clean and comfortable. Good breakfast. Excellent location near the station and centre of town.

Stayed in April 2023

several problems. no wifi! they change my room for the terrible noise of the A/C the staff is amazing but my second room was dirty

location.

Stayed in April 2023

Do jantar no restaurante

Stayed in April 2023

Nothing Very special

Beautiful old hotel with lots of character and also felt friendly and homey

Stayed in April 2023

nothing.

so old and authentic but oh so comfortable. Joel on reception couldn’t have been more helpful trying to sort out a problem we had with our next night’s accommodation on our Camino walk.

Stayed in April 2023

There was nothing not to like!

The historic building is full of detail that dates back 500 years! Danielle was our hostess for dinner and she was truly a gem! Both dinner and breakfast were of Michelin star quality! Location was superb!

Stayed in April 2023

The noise from outside the room was really bad. I guess the place is old so the infrastructure isn't the bset but still.

The place is special and beautiful and the staff was just great.

Stayed in April 2023