The only issue we had was the food, we ate our first dinner and most of the meat was burnt, we hope the management fixes the issue in the kitchen.

The room was very spacious and clean, beautifully decorated and furnished. Excellent service and staff.

Stayed in April 2024

Limited parking, but there was a guard 24/7 at the outside parking in front of the hotel. You should leave instructions for guests on how to use the smart tv. Have more soap and toiletries in the bathroom.

Excellent location! A few steps from the beach. A lovely (basic) restaurant on site. Good value for money, everything we needed for our weekend of cycling. Friendly service.

Stayed in April 2024

There’s no actual view of the ocean as mentioned

Stayed in April 2024

On the day of check out the hot water ran out and had to shower with cold water and that was the weekend with the cold front

Stayed in April 2024

I had to pay extra for pretty much everything else i needed, for a coffee mug, for ice etc…i just feel like if they could just add everything as a package and increase the price a bit of course, its gonna be more convenient, because these extra expenses weren’t budgeted for

Property was very clean

Stayed in January 2024

The family room only had 2 towels (I'm sure if I asked, I would have got extra towels, but expect it to be 4 in a family room). The car park is not undercover, but it is locked.

The rooms and bathrooms are very spacious, modern, and comfortable. The staff are very helpful as well. Everything was clean.

Stayed in April 2024

No breakfast included

I did not get breakfast at all!

Stayed in March 2024

Parking space too limited and u can't park your car outside premises as it's not Safe

Stayed in February 2024

to book the parking on the day, rather than to book on the phone and pay prior

Stayed in February 2024

The outside parking which was not secured.

The room were nice and as good as seen online.

Stayed in February 2024

The outside of the building is not so pleasing.

Breakfast was great and the portion was certifying.

Stayed in February 2024

The outside looks run down compared to the pictures. I suppose it is the disadvantage of having a beachfront property. The food was average for the prices and I was under the impression breakfast was included when I booked.

The rooms are neat. The staff were great and friendly.

Stayed in February 2024

Only if the TV was on working condition

Everything was perfect

Stayed in January 2024

There's always a room of improvement.

The facility is very clean and close to the most attractions.

Stayed in February 2024

We couldn't watch channel 191 only YouTube was playing so we couldn't watch our soapies

The room was spacious and beautiful

Stayed in February 2024

I requested an iron, it was never delivered until I had to ask the following day. Lack of back up during load shedding was a problem

I did not order breakfast

Stayed in February 2024

This review has been hidden because it doesn't meet our guidelines.

Couldn't sleep Bcuz of noise from other guest who were partying

Room was spacious

Stayed in December 2023

When I arrived, the receptionist mentioned that the aircons were not working due to renovation. For me, that's a big red flag because Durban's heat is quite severe. THANKFULLY, for some reason, the aircon in my room was working. So bear in mind for those booking here, your room aircon may not be working and will only be told this upon arrival. When entering the room, i noticed the bathroom also had a cigarette smell in it, considering im a non smoker. The room did not have hangers, I had to leave my shirts on the room chair. Upon arrival I tried to call the kitchen to place an order for somethin. Unfortunately, the room phones were not working because of renovations. I had to use my airtime to call the hotel landline and then transfered to the restaurant. When placing the order to the restaurant I was also told that they charge R15 to bring my meal to my room! 😵 This is the first place that I stayed where they will charge you to bring the meal to you. Apart from this, there are no other issues whatsoever.

The hotel is about 20 minutes from the airport, so I did not have to travel too far. The hotel looks like it is currently under renovation, so the rooms are all new. The rooms are spacious, and the price was affordable as well.

Stayed in January 2024

We saw some cockroaches at the bathroom.

The place is neat and the location is good

Stayed in January 2024

The Pavillion is located on the beach front, alrhough the area eem to be unsafe, we felt very save inside the hotel. Our hot water in the shower did not work properly but that could not stop us from having a blast.

The food was delicious, thanks to the cooks. Staff was friendly and very helpfull Rooms was tidy, big enough for the 3 of us. Will defnitly stay there again when in the area

Stayed in January 2024

Old rooms

Now rooms that yhey renovated

Stayed in December 2023

We called asking for a hair dryer and iron and we never got them

Everything else was👌

Stayed in December 2023

Amazing staff. Leandra was brilliant in attending to us.

Stayed in January 2024