Nothing.

Absolutely stunning location. All rooms have a view of the Douro River/Valley. Rooms well appointed - good size and lots of storage. Service was outstanding - the staff did whatever they could to make our stay more enjoyable. They recommended a wonderful day trip tour which included a river cruise, wine tasting with lunch (what a feast!) as well as a fantastic scenic drive of the Douro Valley. Had a wonderful tasting menu dinner in the dining room - excellent food. Breakfasts were excellent as well. A wonderful, relaxing two day stay.

Stayed in March 2022

personnel super sympathique

Stayed in February 2022

incredible staff

Stayed in November 2021

Nothing at all.

The view of the room and hotel was spectacular. The room was very comfortable, very silent, had a perfect temperature, comfortable bed. Breakfast was outstanding, with wonderful fresh fruit and bread and all different kinds of little cakes, and cheese and hams of quality. The orange juice was splendid. The restaurant had good food and the bar wonderful snacks. The location is perfect since you are nearby Peso da Regua and the splendid monumental city of Lamego.

Stayed in November 2021

Perfect location. Amazing view. Great breakfast and excellent restaurant.

Stayed in October 2021

2 things only - sun beds were super hard, and no bathroom doors.

Amazing setting, very comfortable and modern. Super clean and the staff were lovely.

Stayed in September 2021

The view

Stayed in August 2021

Amazing view to the Douro river and also the vines. The staff was amazing everyone is very attentive and polite and always there to help. The food is wonderful and very tasty, definitely recommended!

Stayed in August 2021

Some rooms have open toilets, which is not preferable.

The view and friendliness of staff

Stayed in July 2021

Friendly staff, fantastic view and amazing food . I strongly recommend this hotel if you're looking for a quiet and relaxing escape from the city.

Stayed in July 2021

Noisy air conditioning The air conditioning was difficult to adjust and then also noisy. We tried to sleep with the window open, but then we had bugs visit us.....

Great breakfast, comfortable mattress

Stayed in June 2021

No door for toilets and bathroom !!!!! Must let people know before !!! Staff’s English was quite weak… Restaurant in the hotel is pricey for very small portions… Quite a disappointment.

Nice view

Stayed in September 2023

The service levels, in all aspects, FOH, dining, pool area, bar was by no means 4*. They are clearly trying but at this early stage just not there, even though they are charging premium prices. An example is the pool area music. It is provided by placing a ghetto blaster at an upper window and blaring out quite high energy music. It starts at 10am no matter what. On our last morning there was just us (2 x 50 year olds) and another even older couple relaxing by the pool until it was time to depart. But that ghetto blaster was still turned on at 10am regardless. This is what I mean by service levels, no initiative, just following process. The food in the restaurant was okay but expensive compared to town and far inferior.

The location is stunning, the rooms adequate, although I would not say 4* The pool is lovely. The dining area from a view perspective is amazing. The infrastructure of the place and initial investment is very high but the finishing touches are poor.

Stayed in May 2023

The bathroom Ther id no coffe at the room

The location

Stayed in June 2023

Room rate was too expensive for quality of the room. Another hotel in the area has much larger and updated rooms, an excellent breakfast and has rates forty percent less expensive.

incredible views, friendly staff, 12:00 p.m. checkout, great pool and outdoor area.

Stayed in May 2023

Air conditioning did not cool and when contacted staff, they couldn’t help. Uncomfortably hot at night.

Breakfast, the location and size of room

Stayed in May 2022

See above.

Food was excellent; so was service. But the rooms did not have the facilities I associate with 4/5 star. No tissues, no coffee machine - not even an electric kettle when I requested it! Worst - we were 2 people and when we asked for a second bottle of water we were told it would ‘extra’!

Stayed in November 2021

Good thinking to serve the breakfast, not allowing guests to pick it them self You could have all the most convenient things from scrambled eggs, bread butter different ham and cheese, and cakes

Stayed in September 2021

When the hotel was fully booked, it seemed that there weren't enough staff to keep up with the number of guests. On those days, the staff which was usually polite, seemed stressed and unfriendly. The sunbeds by the pool were hard. I would recommend either changing them to material ones (instead of plastic), or providing fitting mattresses. In the afternoons, there was a strong sewage smell from the open bathroom. The safe was not fixed to the cabinet and, in case of a robbery, it could be easily taken away. There was no room service or kettle facilities. Due to covid, the spa services were not available, which was not a problem for us, but some can see it as a disadvantage. In the morning, it was impossible to find a free sunbed by the pool. Luckily, around noon, it got less crowded. Given all of the above, the price-quality ratio for this hotel, during our stay, was just bad.

I liked the size of the room, comfortable bed, and spending days by the pool with delicious cocktails - caipirinha was my personal favorite. As the hotel is in a driving distance from any of the surrounding towns, it was nice to have bar and restaurant meal options. Bar serves snacks, burgers and francesinha (all ranging from 4 to 15 EUR). Restaurant has more fancy options from 18.50 to approx. 23 EUR for a single dish. The view from the hotel is beautiful. Unfortunately, there is a new building being constructed in front of the swimming pool which messes with the visual experience. On ground floor, there are lime and orange trees planted in front of the room terraces. For those who prefer a better view at the river from their rooms, the small balconies would probably be a better choice. As for me, I enjoyed having extra space outside to stretch my legs and enjoy the late August morning and evening weather.

Stayed in August 2021

The problem in the room was that there were a few items that were loose in the bathroom which should have been fixed before the arrival of a clients (basin tap handle, toilet seat, shower soap basket & towel hook which was unusable & that was the only place to hang 2 towels). Most of the staff were officious.

The view over the Douro Rover was great from the terrace or from the room with its own verandah leading onto a grass section infront of a row of vines. The room was fine except for a couple of problems (see below). The breakfast was good and well presented, served in a covid-acceptable way by staff and there was a good choice.

Stayed in August 2021

Nothing

Beautiful property at a great location.

Stayed in August 2023

Very professional and pleasant crew. Beautiful location. We really enjoyed our stay.

Stayed in July 2021

N/A

We loved everything! Looking forward to go back.

Stayed in July 2021

In my opinion beds are not to comfortable. Restaurant is a bit expensive but there are some options nearby like Torrão restaurant.

View is amazing and friendly stuff

Stayed in June 2021

There are no comments available for this review

Stayed in May 2024