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Reviews of Douro Cister Hotel Resort 4 stars

Quinta Ruínas da Abadia Velha - Ucanha, 3610-175 Ucanha, Portugal

#1 of 1 hotels in Ucanha

Guests' Choice

Review score

Based on 63 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 2 nights

    breakfast high quality ingredients peaceful environment self made wine and oil well cared countryside

    Stayed in May 2024

  • Reviewed: 17 April 2024

    8.0
    I felt the location was a bit remote but having said that it was beautiful! Pools, little farm with
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    I felt the location was a bit remote but having said that it was beautiful!

    Excellent staff! Very very helpful, kind, concerned. Always happy to accommodate any requests. Restaurant was nice food, again excellent staff. Efficient. My only suggestion would be to broaden the menu with more chicken options;) But lovely food. Pools, little farm with farm animals which my daughter loved, a little river: stream ran through thr property. They had an ice cream counter which was amazing 😅

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    We could feel we were there in the off season. We had limited things like the bar. The breakfast is not so rich, The dinner was a bit expensive.

    The hotel is really great, The place is really amazing, very well designed and has a very nice atmosphere, The crew is very welcoming and helping

    Stayed in April 2024

  • Reviewed: 5 March 2024

    8.0
    Gostamos
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 1 night
    • Submitted via mobile

    A distância entre o bungalow e a piscina interior

    Do bungalow

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    WLAN was a bit slow and didn´t allow the continous participation during the meeting.

    Good breakfast with great choice of fruits, beautiful view from the room-terrace, Possibility to charge the EV,

    Stayed in February 2024

  • Reviewed: 31 December 2023

    10
    Stunning. Rooms with balcony and views. Pools indoors and out. Doggie friendly.
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Absolutely stunning vistas, pools indoors and out, gorgeous room with balcony overlooking valley. Doggie friendly. Great staff. Loved it

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Very good stay in a nice environment
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 2 nights
    • Submitted via mobile

    In the room one could hear almost all movements from the neighboring rooms, actually it was quite noisy. A better sound insulation would be helpful

    The location, the exterior of the buildings and the breakfast and dinner

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Beautiful, relaxing stay in the countryside.
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 4 nights

    I noticed a few things that needed attention, like light bulbs that were out, and the shower near the sauna was working. Perhaps they could devote a little more attention to that kind of thing. But the room and whole property were very clean, which is even more important to us. Also, although they say they're a full-service spa, a massage is only possible on Saturdays, at least for now.

    Breakfast was generous and tasty. Location was in the country, which is what we were looking for. Services (like laundromat, pharmacy, etc.) were in a town about 15 minutes away. Very quiet. Beautiful pool outside and very warm pool inside, as well as a sauna. We were greeted personally by the owner when we arrived, who insisted on taking our bags to our room. All the staff spoke very good English and were friendly and helpful.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Fantastic location.
    • Leisure trip
    • Couple
    • Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Tea and coffee making facilities in the room would have been good.

    Superb views

    Stayed in September 2023

  • Reviewed: 14 September 2023

    9.0
    Convenient location to the activities that we planned during our stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated (but clean).

    Friendly staff, very accommodating. Allows dogs (we travel with ours). Good food at the restaurant. A very quiet & peaceful location.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    8.0
    Estadia agradável. A repetir!
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    Cama no bungalow

    Simpatia do staff Envolvente natural

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Wonderful destination for a getaway in the Douro Valley!
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Nothing not to like, really. I would have liked to have an option for gluten free bread (shouldn't cost so much to have something half baked in the freezer). But I did not leave hungry.... :-)

    Wonderful Douro view. Lovely swimming pools and excellent service. Very good breakfast buffet, and nice and personal service from the restaurant. VERY pet friendly. And with a charging station for electric cars!!!

    Stayed in August 2023

  • Reviewed: 27 April 2023

    8.0
    Good place but room needs better sound control.
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    The room did not prevent excessive noise from children running down hallways or talking and yelling at 22:30 and people talking even when windows were closed securely.

    The location was good for relaxing. The staff was friendly. The room was clean and safe. Liked the on property parking. Breakfast was good with many options. Good wi-fi.

    Stayed in April 2023

  • Reviewed: 12 March 2023

    9.0
    Beautiful views!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is out of the way, and although there is a bar/ coffee counter next to reception, a hot water kettle in the room would be quite an improvement…

    Everything was very clean, the bed was comfortable and the outdoor pool looked wonderful. Indoor heated pool and Sauna were very nice.

    Stayed in March 2023

  • Reviewed: 16 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Land View
    • Stayed 1 night

    The blackout curtains of our room were broken on one of the sides, which meant that, in the early morning, we woke up with direct sun light.

    Fantastic staff that has assisted us with everything that we've requested. The indoor swimming-pool was excellent. The breakfast was also very good, with great variety and quality. It is a quiet hotel with amazing views and we'll definitely return.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    10
    Fantastic place
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The fitness room is too basic.

    Everything was perfect, location, staff, room, swimming pools inside and outside.

    Stayed in October 2022

  • Reviewed: 23 September 2022

    10
    Great chilling Hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing not to like.

    Everything really. From the moment of the check in to the checkout. 😊 Amazing staff 😊

    Stayed in September 2022

  • Reviewed: 16 September 2022

    10
    Would happily stay a month!
    • Leisure trip
    • Family with young children
    • Bungalow
    • Stayed 2 nights

    From the staff, specially the concierge to the facilities/location everything was perfect. Coming back during Winter is already planned!

    Stayed in September 2022

  • Reviewed: 15 August 2022

    9.0
    Idylic stay
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights

    Lunch/dinner services could be improved (breakfast is very good)

    Idylic location in Douro Region. Excelent facilities.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Peace and tranquility
    • Solo traveller
    • Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    I really don't have anything to say.

    The pet friendly atmosphere, the indoor pool, the wonderful staff, the peace and tranquility. I could go on and on. Magical place in the middle of nowhere...heavenly.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    9.0
    wonderful stay in Douro
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    n/a

    Beautiful, calm, well maintained, varied

    Stayed in July 2022

  • Reviewed: 10 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    Great setting, quiet and clean rooms.

    Stayed in June 2022

  • Reviewed: 3 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    the staff are so friendly. we had a wonderful time. the facilities are beautiful!

    Stayed in July 2022

  • Reviewed: 14 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Land View
    • Stayed 1 night
    • Submitted via mobile

    The restaurant could be better

    Great location Great facilities Great service

    Stayed in May 2022

Showing 1 – 25

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