Rua da Casa Branca, Sao Martinho, 9004-535 Funchal, Portugal
#76 of 84 hotels in Funchal
Guests' ChoiceBased on 666 hotel reviews
7.1Cleanliness
7.5
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
8.3
Value for money
7.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 January 2023
Susan
United Kingdomit would have been nice to have a fridge in the room. excellent food for both breakfast and dinner but the breakfast coffee was undrinkable.
Good indoor pool. very helpful staff.
Stayed in January 2023
Reviewed: 13 January 2023
Vasco
United KingdomNight shift staff were rude, not even a good night or evening. Day shift staff very polite and kind.
Nice, clean, both pools were nice the room had a nice view.
Stayed in January 2023
Reviewed: 13 January 2023
Catarina
Portugalthe only thing was the shower gel was empty on our bathroom and we said various times to fix and they didn’t fixed it
we loved to be close to restaurants and bars and supermarkets and everything. the bed was amazing also and the staff was really helpful
Stayed in January 2023
Reviewed: 13 January 2023
Tom
United KingdomThe food wasn’t good. Even though the breakfast was included we decided to eat elsewhere. It would have been nice to have a kettle and fridge in the room. Most small things were charged, fresh towels, use of tennis courts.
The hotel had good facilities for guests to use such as the gym, sauna, indoor/outdoor pool. The room was comfortable and spacious for 2 people.
Stayed in January 2023
Reviewed: 12 January 2023
Matthias
Germanybreakfast is really mediocre, would not do it again.
old Hotel but still good! comfortable rooms.
Stayed in January 2023
Reviewed: 9 January 2023
Claire
United KingdomThe mouldy shower & noisy balcony door.
The 11th floor View & the snack bar.
Stayed in January 2023
Reviewed: 8 January 2023
Sam
FranceBreakfeast was really average, food quality was not that good. The pool is regulary cleaned, but not the newest in the world. The ceiling fan was not always working, and the rooms have a noise insulation problem.
The view and the room , plus the reception and staff were top notch and very helpful
Stayed in December 2022
Reviewed: 5 January 2023
Jago
Spainbreakfast
view
Stayed in January 2023
Reviewed: 3 January 2023
Pangster
United KingdomSlightly dated interior needs a bit of TLC. Bedroom floor could be cleaner. Breakfast scrambled eggs were weird.
Friendly and helpful staff. Decent sized double room. Nice balcony view. Great Continental buffet breakfast.
Stayed in December 2022
Reviewed: 1 January 2023
Steve
United KingdomNeeds a make over dated. Steep walk up to the hotel as it's set back. The breakfast was crowded and there was not much choice.
Excellent value. Hard working and friendly staff. The cleaning of the room is excellent.
Stayed in December 2022
Reviewed: 1 January 2023
Simon
SwedenWe paid 80 euro per night. you get a quite nice room, the pool, restaurant and rooftop is nice. Breakfast buffet was good.
Stayed in December 2022
Reviewed: 31 December 2022
Cristina
Portugalthe car park is paid now (it used to be free up to 6 months ago). So you need to take this cost into consideration when booking (I have stayed here three times already and was counting on the free car park so didn’t budget for it). It is hard and costly to park on the street. Also there is quite a long slop to walk until you reach the hotel (especially if you don’t park in the car park and need to walk it from the street).
good location on the hotel area (if that is of your liking)
Stayed in December 2022
Reviewed: 27 December 2022
Anastasiia
Ukrainethe price does not match the quality. the furniture was shabby, the towels were washed, but it was clear that they were already very old and stained
Stayed in December 2022
Reviewed: 19 December 2022
Gisely
BrazilOld furniture
Comfy bed
Stayed in November 2022
Reviewed: 16 December 2022
Carinaoli
PortugalWe needed to pay the parc for the car 7€ .. I think it's to much for guests of the hotel.
The staff was very friendly.
Stayed in December 2022
Reviewed: 10 December 2022
Francisco
SpainWind noise on windows was excessive. They were too old. Shower was not clean and antique
Stayed in December 2022
Reviewed: 7 December 2022
Martin
SlovakiaThere is too steep hill leads to a hotel :-)
Great location, everything necessary is near, shops, pubs, restaurants. Good continental breakfast.
Stayed in December 2022
Reviewed: 17 November 2022
Justin
United KingdomRooms a bit dated but then it would have cost more if it was modern, but showers were strong and all comfortable. would be nice to have a kettle for tea and coffee.
Good facilities available and good location and good service and good value for money.
Stayed in November 2022
Reviewed: 13 November 2022
Amanda
PortugalPaying for parking, bloated prices for café. Fruit salad was very sad.
Room price was great for a simple, clean room. Walking distance to everything you need (if you want to be in tourist area).
Stayed in November 2022
Reviewed: 12 November 2022
Mcmanus
IrelandSteep hill to climb up to get to the hotel.
Room cleaned every day. Nice pools, indoors and outdoors.
Stayed in November 2022
Reviewed: 4 November 2022
Aurelio
PortugalDo staff
Stayed in November 2022
Reviewed: 31 October 2022
Ewelina
United KingdomSauna nad jacuzzi wasn't working, breakfast wasn't great except fresh fruits which were lovely and bread.
Hotel was nice and clean. Staff was very friendly.
Stayed in October 2022
Reviewed: 27 October 2022
Danitcha
NetherlandsHotel looks and smells outdated. Personally I don’t like the part of Funchal where the hotel is located. It’s located in an hotel area and pretty far from the old town. The restaurant of the hotel is ok at best.
Its a very affordable hotel with an outdoor and indoor swimming pool, tennis court and restaurant. Its close to shops and restaurants. Friendly staff.
Stayed in October 2022
Reviewed: 23 October 2022
Cian
IrelandNoisy from construction. Towels dirty, bath dirty. Double room was just two singles. Jacuzzi, sauna both out of order. The pool table was ragged and old.
Balcony views were nice. Bar staff were helpful and opened our bottles for us.
Stayed in October 2022
Reviewed: 14 October 2022
Olivier
NetherlandsSlow check-in (only one staff at the reception) when we arrived, at around 20:00)
Friendly staff Price when comparing with other hotels in Funchal
Stayed in October 2022
Kaunas, Lithuania
Istron, Greece
Batumi, Georgia
Serfaus, Austria
Jeffreys Bay, South Africa
Lisbon, Portugal
Monopoli, Italy
Agüimes, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content