Rua Gontim 70-76, 4900-474 Viana do Castelo, Portugal
#7 of 31 hotels in Viana do Castelo
Guests' ChoiceBased on 71 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.6
Value for money
8.6
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 14 May 2024
Margot
BelgiumLocation was practical. Room was comfortable and had a huge terrace. Breakfast was excellent
Stayed in April 2024
Reviewed: 2 May 2024
Rhiannon
IrelandNot possible to dislike anything. We would have liked to have stayed longer.
This is an exceptional hotel. The staff were very welcoming and friendly. The room was lovely with great attention to detail. The breakfast was the best we’ve ever had in a hotel. A fantastic stop along the Camino.
Stayed in May 2024
Reviewed: 19 April 2024
Madbeach
United StatesClose to Camino and the staff were great. Chocolate soap was a plus.
Stayed in April 2024
Reviewed: 15 April 2024
Wendy
AustraliaRight on Camino route; fantastic staff; spotless rooms; comfy bed.
Stayed in April 2024
Reviewed: 13 February 2024
David
CanadaNothing - everything was great.
Location, chocolate, breakfast and the staff were all helpful.
Stayed in February 2024
Reviewed: 8 February 2024
Joan
United StatesIt was a very good stay, I can't say anything negative about this hotel at all!
The breakfast was wonderful, the room was comfortable and the staff was so nice.
Stayed in February 2024
Reviewed: 13 October 2023
Thangam
SingaporeNothing at all.
Everything was just great. The welcome drink, the unique camino stamp, the museum tour, the chocolates in the room. Room was abit small, only because we had 2 luggages. Breakfast was simply marvellous. Just wished I had more time to linger & enjoy the spread & hot chocolate.
Stayed in October 2023
Reviewed: 8 October 2023
Philip
United KingdomThe concept for the hotel was fabulous, the themed rooms and chocolate inspired interior was fantastic. The staff where exceptionally helpful. Breakfast was served to your table and was really good and they made dietary adjustments for my sister who had allergies. The location was perfect to explore the city and was just a short walk to the riverside and restaurants and shops. I picked the location for the Etape Portugal cycle race and it was minutes away from the start line. I really enjoyed the museum as well and the adjoining shop all about the history of chocolate. A wonderful few days and would love to come back and explore more of the area in the future.
Stayed in October 2023
Reviewed: 29 September 2023
Marie
GibraltarNothing
Excellent breakfast. Modern hotel, extremely clean and helpful staff. Parking is 10 minutes walk away.
Stayed in September 2023
Reviewed: 27 September 2023
Steve
United StatesEverything! Beautiful luxurious hotel right on the Camiño! Very clean and comfortable and the staff was exceptional! They insisted on preparing us a wonderful breakfast to go the next morning, since we were leaving out early. 
Stayed in September 2023
Reviewed: 21 September 2023
Jeanne
United KingdomThe museum was intersting. Friendly helpful staff. Well equipped room,. kettle and drink selection welcome. Breakfast was ample with plenty of chocolate. Good restaurants within easy walking distance.
Stayed in September 2023
Reviewed: 21 September 2023
Gerard
United KingdomNothing really, the view from the window can be a bit poor as the hotel is built into the old Chocolate factory. We suggest you ask for a room with a balcony like our room, room 3.
The breakfast was excellent and is made on demand, this does mean that they ask you to take a time slot, although they are flexible. The location is not in the centre but it is only a 5 minute walk, it is also 5 minutes to the river front and 10/12 minutes to the station. This was good for us as we took the train to the beaches up the coast to Caminha, Moledo, Ancora, Afife every day.
Stayed in September 2023
Reviewed: 12 September 2023
Guy
Israelvery nice concept
Stayed in July 2023
Reviewed: 9 September 2023
Sue-anne
United KingdomHotel,,location and staff totally exceeded all our expectations. The little touches and breakfast were phenomenal. It was also right on the camino with wax to boot! Thank you for everything it was fantastic value for money and a real treat from the more stereotypical pilgrim hostels.
Stayed in September 2023
Reviewed: 10 August 2023
Barbara
United KingdomNoise from road. Big vehicles using road outside during the night and municipal big bins being emptied at around midnight.
Location was excellent. Staff were very friendly and helpful. Breakfast was very good
Stayed in August 2023
Reviewed: 6 August 2023
Pedro
PortugalPretty, pretty, pretty good :)
Excellent location and superb facilities. Great theme hotel. Very nice for families
Stayed in August 2023
Reviewed: 17 June 2023
Delyth
United KingdomRita on reception was very helpful, breakfast was excellent
Stayed in June 2023
Reviewed: 6 June 2023
Breda
IrelandHaving to leave!
Fabulous concept and amazing features throughout. The staff were exceptional and the room exquisite. Lots of extra touches e.g. fridge, kettle, selection of teas/coffees…and a personalised bar of chocolate! Delicious breakfast included.
Stayed in June 2023
Reviewed: 21 May 2023
Baxter
Switzerlandno balcony?
chocolate smell themed rooms
Stayed in April 2023
Reviewed: 18 April 2023
Sally
New ZealandNothing to dislike.
We loved our stay, but thought there would be more of the original chocolate factory within the hotel. Breakfast which was included in room price, was excellent. Staff were very helpful recommending an excellent restaurant nearby which actually served vegetarian food!
Stayed in April 2023
Reviewed: 13 April 2023
Joanna
United KingdomExcellent location, spacious room & bathroom. Lovely breakfast & staff were excellent.
The staff were very professional, polite & accommodating.
Stayed in April 2023
Reviewed: 18 February 2023
P
PortugalWe did not have our room cleaned even though we left the Notice on the door and the cleaning trolley was outside. We went to breakfast and then were out all morning. There is no Mini Bar anymore and the kettle cannot fit under the tap so you have to use a glass to fill it & there was no milk. Only one small bottle of water provided for 2 people
We liked the helpful staff and the revised way of doing breakfast since our last visit was good
Stayed in February 2023
Reviewed: 4 February 2023
Lígia
PortugalOferta do bilhete do museu do chocolate e de u. A bebida.
Stayed in February 2023
Reviewed: 8 January 2023
Lidia
PortugalDo tema: chocolate.
Stayed in January 2023
Showing 1 – 25
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