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Reviews of Hotel Fabrica do Chocolate 4 stars

Rua Gontim 70-76, 4900-474 Viana do Castelo, Portugal

#7 of 31 hotels in Viana do Castelo

Guests' Choice

Review score

Based on 71 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Perfect for an overnight stay
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was practical. Room was comfortable and had a huge terrace. Breakfast was excellent

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    An amazing treat along the Camino
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not possible to dislike anything. We would have liked to have stayed longer.

    This is an exceptional hotel. The staff were very welcoming and friendly. The room was lovely with great attention to detail. The breakfast was the best we’ve ever had in a hotel. A fantastic stop along the Camino.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to Camino and the staff were great. Chocolate soap was a plus.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Blessing to see this accomodation as we stepped off the bridge
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Right on Camino route; fantastic staff; spotless rooms; comfy bed.

    Stayed in April 2024

  • Reviewed: 13 February 2024

    9.0
    Great staff, comfortable and chocolate!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing - everything was great.

    Location, chocolate, breakfast and the staff were all helpful.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    A fun, memorable hotel to celebrate a birthday!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    It was a very good stay, I can't say anything negative about this hotel at all!

    The breakfast was wonderful, the room was comfortable and the staff was so nice.

    Stayed in February 2024

  • Reviewed: 13 October 2023

    10
    Perfect treat along Camino ... must stop
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all.

    Everything was just great. The welcome drink, the unique camino stamp, the museum tour, the chocolates in the room. Room was abit small, only because we had 2 luggages. Breakfast was simply marvellous. Just wished I had more time to linger & enjoy the spread & hot chocolate.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    10
    Wonderful concept hotel with great staff! If you love chocolate you must go!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The concept for the hotel was fabulous, the themed rooms and chocolate inspired interior was fantastic. The staff where exceptionally helpful. Breakfast was served to your table and was really good and they made dietary adjustments for my sister who had allergies. The location was perfect to explore the city and was just a short walk to the riverside and restaurants and shops. I picked the location for the Etape Portugal cycle race and it was minutes away from the start line. I really enjoyed the museum as well and the adjoining shop all about the history of chocolate. A wonderful few days and would love to come back and explore more of the area in the future.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Good value for money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Nothing

    Excellent breakfast. Modern hotel, extremely clean and helpful staff. Parking is 10 minutes walk away.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    10
    A unique and wonderful night on the Camino!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything! Beautiful luxurious hotel right on the Camiño! Very clean and comfortable and the staff was exceptional! They insisted on preparing us a wonderful breakfast to go the next morning, since we were leaving out early. 

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The museum was intersting. Friendly helpful staff. Well equipped room,. kettle and drink selection welcome. Breakfast was ample with plenty of chocolate. Good restaurants within easy walking distance.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Excellent breakfast lovely staff and very good chocolate.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing really, the view from the window can be a bit poor as the hotel is built into the old Chocolate factory. We suggest you ask for a room with a balcony like our room, room 3.

    The breakfast was excellent and is made on demand, this does mean that they ask you to take a time slot, although they are flexible. The location is not in the centre but it is only a 5 minute walk, it is also 5 minutes to the river front and 10/12 minutes to the station. This was good for us as we took the train to the beaches up the coast to Caminha, Moledo, Ancora, Afife every day.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    9.0
    a unique attraction
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night

    very nice concept

    Stayed in July 2023

  • Reviewed: 9 September 2023

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel,,location and staff totally exceeded all our expectations. The little touches and breakfast were phenomenal. It was also right on the camino with wax to boot! Thank you for everything it was fantastic value for money and a real treat from the more stereotypical pilgrim hostels.

    Stayed in September 2023

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from road. Big vehicles using road outside during the night and municipal big bins being emptied at around midnight.

    Location was excellent. Staff were very friendly and helpful. Breakfast was very good

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Excellent location and great for families visiting Viana do Castelo
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pretty, pretty, pretty good :)

    Excellent location and superb facilities. Great theme hotel. Very nice for families

    Stayed in August 2023

  • Reviewed: 17 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rita on reception was very helpful, breakfast was excellent

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Exquisite hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having to leave!

    Fabulous concept and amazing features throughout. The staff were exceptional and the room exquisite. Lots of extra touches e.g. fridge, kettle, selection of teas/coffees…and a personalised bar of chocolate! Delicious breakfast included.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    9.0
    lovely old chocolate factory in the middle of the city
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    no balcony?

    chocolate smell themed rooms

    Stayed in April 2023

  • Reviewed: 18 April 2023

    9.0
    We were very happy with our experience, especially the staff were so friendly and helpful.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike.

    We loved our stay, but thought there would be more of the original chocolate factory within the hotel. Breakfast which was included in room price, was excellent. Staff were very helpful recommending an excellent restaurant nearby which actually served vegetarian food!

    Stayed in April 2023

  • Reviewed: 13 April 2023

    8.0
    Loved the theme & back story of the hotel.
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, spacious room & bathroom. Lovely breakfast & staff were excellent.

    The staff were very professional, polite & accommodating.

    Stayed in April 2023

  • Reviewed: 18 February 2023

    8.0
    Since our pre Covid stay in 2019 there are obvious cutback but it was still ok
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We did not have our room cleaned even though we left the Notice on the door and the cleaning trolley was outside. We went to breakfast and then were out all morning. There is no Mini Bar anymore and the kettle cannot fit under the tap so you have to use a glass to fill it & there was no milk. Only one small bottle of water provided for 2 people

    We liked the helpful staff and the revised way of doing breakfast since our last visit was good

    Stayed in February 2023

  • Reviewed: 4 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Oferta do bilhete do museu do chocolate e de u. A bebida.

    Stayed in February 2023

  • Reviewed: 8 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Do tema: chocolate.

    Stayed in January 2023

Showing 1 – 25

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