Rua Alexandre Herculano 311, União de Freguesias do Centro, 4000-053 Porto, Portugal
#5 of 225 hotels in Porto
Guests' ChoiceBased on 636 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 2 June 2024
Jenny
United KingdomThe shower tap - counterintuitive and no markings
The breakfast was outstanding, ditto the comfort of the room. Staff were fanrastic too.
Stayed in May 2024
Reviewed: 2 June 2024
Keith
United StatesService was slow in the breakfast/bar area. We had a A/C issue that the mgr fairly dealt with
Beautiful new property with over the top amenities (spa, sauna, jacuzzi, decent gym, pool). Front desk always very attentive to our needs
Stayed in June 2024
Reviewed: 2 June 2024
Dwight
United StatesHugo was fantastic.
Stayed in May 2024
Reviewed: 28 May 2024
Jonathan
United KingdomSuch a lovely hotel, we have travelled the world and this is up there with the very best. Great staff, beautiful rooms, lovely breakfast - there was nothing to fault and the outside swimming pool, garden and sun lounger seating areas in the middle of a city were a bonus and helped make the holiday. Hotel only opened a year ago after a 4 year refurbishment - privately owned 5 star Hotel and the co-owner Antonio was often to be seen - he clearly has a passion for design - so many little touches to be appreciated - if we ever return to Porto this is where we will stay
Stayed in May 2024
Reviewed: 27 May 2024
Chris
United KingdomAbsolutely everything. Wonderful property that has been lovingly renovated to a very high standard. Our room was large and luxurious. The pool area is an oasis. Breakfast was outstanding. Above all the staff were just fantastic, so genuinely friendly and helpful. One of the best hotels we have ever stayed in.
Stayed in May 2024
Reviewed: 27 May 2024
Michael
United KingdomThe choice at breakfast could have been better although the omelette I ordered separately was excellent.
Lovely building, excellent room with large comfy bed.
Stayed in May 2024
Reviewed: 27 May 2024
Heidi
United StatesThe breakfast was fantastic, although service could be slow during busy periods. The hostess did jump in to help the server when we asked. Parking was tight and it was cheaper to pay the parking facility direct than to book via the hotel.
One of the best places we stayed during our trip to Portugal. The property is beautifully appointed, and the service was exceptional. I would definitely return and have already recommended the property to friends.
Stayed in April 2024
Reviewed: 26 May 2024
Dave
Irelandthe only thing we could say is that the surrounding area is slightly run down in parts - but the hotel has no control over this.
Honestly we loved everything from airport pick up to arrival at the hotel, the staff were just the right balance between professional and friendly, offering advice and recommendations on local area and ensuring we had everything we needed, the hotel itself is just stunning, beautifully decorated and extremely clean in all areas, ( smelt amazing too)
Stayed in May 2024
Reviewed: 26 May 2024
Jana
Czech Republicrather boring locality, cableway has to be used to go to the river unless you wish to climb steep stairs
Nice room, very friendly personnel
Stayed in May 2024
Reviewed: 23 May 2024
Alex
United StatesVery nice spa, but in order to get an extra towel you have to ask somebody to bring it to you, instead of just pick it you up. It also be nice if bathroom in a room has couple of more extra hooks.
Excellent breakfast. Good variety, beautiful restaurant. The design of the hotel is extremely tasteful.
Stayed in May 2024
Reviewed: 22 May 2024
Kieran
IrelandReally nice. Perhaps an option for getting a fried egg (e.g. on request) !
Stayed in April 2024
Reviewed: 20 May 2024
Lubomir
BulgariaThe room servicing needs a bit more enthusiasm.
Modern and ancient at the same time. Wonderful reception desk and restaurant.
Stayed in May 2024
Reviewed: 19 May 2024
Tim
United StatesDetailed perfection. Food, gym, room, location and service all 5-star. So beautiful.
Stayed in May 2024
Reviewed: 19 May 2024
Catherine
AustraliaAll was perfect.
Luxurious rooms, excellent service. Delightful garden bar and pool area. Amazing breakfast buffet.
Stayed in April 2024
Reviewed: 18 May 2024
Paul
United KingdomA separate bar area would be even better
Everything
Stayed in April 2024
Reviewed: 14 May 2024
Ioana
CanadaBreakfast had a poor selection of healthy food given the price they are charging For example, you had to ask for bananas and avocado, which are usually included in a 5 star hotel breakfast
Room and bathroom amenities
Stayed in May 2024
Reviewed: 12 May 2024
Margerie
FranceNothing
Everything was absolutely wonderful ! The hotel is very luxurious and elegant. The room was very comfortable. The breakfast was excellent with a lot of choice. The SPA facilities and swimming pool were perfect and relaxing. All the staff was nice and lovely
Stayed in April 2024
Reviewed: 11 May 2024
Gustavo
BrazilExcellent location. The hotel offer magnificent restaurant, pool and guest area. You can reach all tourist location just walking. The staff is attention and very kind.
Stayed in May 2024
Reviewed: 10 May 2024
Nancy
United StatesThere wasn’t a thing I could fault
The property is new and the facilities are still pristine. The designers used their exquisite taste to make an elegant hotel feel welcoming and warm
Stayed in May 2024
Reviewed: 9 May 2024
Michael
United KingdomNo real bar area as such.
Great indoor/outdoor pool, great breakfast. And we loved the TV behind the mirror!
Stayed in May 2024
Reviewed: 6 May 2024
John
IrelandNothing
Brilliant, exceptional from start to finish. Highly recommend.
Stayed in May 2024
Reviewed: 5 May 2024
Roland
United KingdomThe staffs were friendly and helpful overall. However, Reception staffs were not proactive in helping to book excursion.
Beautiful hotel
Stayed in May 2024
Reviewed: 4 May 2024
Hsiao-san
FranceEverything was perfect, the staffs, the room, the SPA area and the breakfast. Highly recommended.
Stayed in May 2024
Reviewed: 3 May 2024
Nicola
United KingdomNothing to dislike a wonderful experience.
Beautiful hotel, stunning decor & spotlessly clean. All the staff are exceptional nothing is too much trouble. Restaurant very good.
Stayed in May 2024
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