3 points : First under the control of the hotel; to have adequate shower doors to retain the water in the shower. Our experience was a bit messy for every shower we took. Second, if it was not for the construction work going on around the hotel (which is not under the control of the hotel Aliados) , the location would have been exceptional. Third point: this belongs to Booking.com, the Hotel address provided is missing the mention that the entrance is on Rua Elísio de Melo nº 27, this caused confusion for our lift (that was booked through Booking.com transport from Hotel Aliados to the Porto Airport). In addition the driver Tel number provided by Booking.com was a wrong number. I had issues communicating with the driver.

The Staff ,the staff and the staff. I interacted with 3 different persons during my stay and the three were exceptional, they did everything in their capacity to make our stay exceptional.

Stayed in May 2024

More fresh fruit is needed at breakfast.

The location of the hotel is perfect. The room was very clean. The staff were nice. It was a great stay.

Stayed in May 2024

It's an old hotel, somewhat tired and the rooms are not huge. But don't let that put you off. The positives more than makes up for any negatives. This is a great base for exploring Porto and surrounding areas

The beauty of this hotel is its location. Central to everything. Close to amenities, restaurants, and transport links. Breakfast is simple, but there was plenty of it and very delicious It was so clean and comfortable, the shower was small but great. And the staff are so helpful. Great value for money.

Stayed in May 2024

Perhaps duvets instead of blankets would be better in cold periods..

Stayed in May 2024

First room we received was too small but we were provided a better one promptly and appreciated their efforts to accommodate our needs.

Breakfast was fine for us to start our day.

Stayed in May 2024

We were very happy with the location.

Excellent location, lovely staff , especially Katerina on reception.

Stayed in May 2024

The access to the hotel. There are nine steps from the street to access the lift to reception and rooms. Carrying cases up these, especially for older peole, is not good. The furnishings in the lounge are very tired and need to be replaced. It would have been nice to have had a hot dish available for breakfast and some ordinary bread as opposed to a selection of rolls and croissants.

Reception staff were very friendly and helpful, Location, near to station with plenty of cafes and restaurants in the vicinity. Everywhere you want to go in Porto was within walking distance. Room was fairly basic but very clean.

Stayed in April 2024

Location

Stayed in April 2024

Well located next to city hall, close to train and walking street with many shops, food & drink. Must climb one flight of stair to elevator with reception on 2nd. We were on 6th floor requiring another 15 stairs from elevator on 5th. Difficult with heavy luggage. Not suitable for elderly and handicapped. Continental breakfast was good & staff cordial & friendly. Wayne Montreal, Canada

Stayed in April 2024

Bathroom

Location and attendants

Stayed in April 2024

Bathroom small and awkward

Staff and location

Stayed in April 2024

The smallness of the room and the lack of a refrigerator.

The room was very small but clean. It would be nice to have a small fridge in the rooms. The staff was very friendly, caring, willing. Breakfast could be made better.

Stayed in March 2024

the room was a little cold at night and the bedding was ok but not great,

location, staff helpful, easy access to the sites, would stay again if in the city, i would definitely recommend to my friends and family.

Stayed in March 2024

I can listen to the nearby rooms. isolation is not the best.

Stayed in February 2024

Near the metro and you can walk to the major tourist attractions.

Stayed in February 2024

Location excellent, just a few steps from the underground or buses, 300 m from Sao Bento train station, walking distance to see everything. Staff really friendly and helpful. Breakfast is enough, you can find cheese, types of ham, yoghurt, fresh fruit, pastries, coffee, tea, juices and delicious pasteis de nata served everyday! I would come back!

Stayed in February 2024

Very friendly and very helpful staff...Good Portuguese buffet breakfast. Walking distance from Trindade Metro station and the beautiful old town

Stayed in February 2024

The floorboards were comically squeaky, really noisy when people start getting up at 7am. *to get the water to warm up for a shower, it took 3 full minutes of wasting water. In the current world, I think a solution must be found.

The location and the friendly staff made all the difference. Beds were comfortable and the shower powerful enough*

Stayed in February 2024

Good location in city centre, 15 minutes walk from waterfront. Bars, restaurants , transport and sights within a few minutes walk. Staff were friendly and helpful. Reasonable sized single room. Building had character.

Stayed in January 2024

We had alot of luggage and had to carry it up to the 2nd floor to the lift. It was still fine.

Hotel Aliados was a wonderful experience. The rooms were very clean and comfortable and a great location.

Stayed in January 2024

The elevator! It needs to run freely between floors without automatically stopping on the first floor every time, whether going up or down. It only holds 2 people with bags, and sometimes a guest must wait to get on for 5 minutes. Breakfast was adequate but needs eggs ... even hard-boiled would be better than nothing.

The staff at reception were the best in the world. Literally!! In my 58 years of travel, I have never met such warm and gracious people. Katarina, Georges, Tomas and Isabel are fantastic!!

Stayed in January 2024

Old facilities

The area

Stayed in October 2023

Good location, the room was very comfy and big enough. Very helpful staff.

Stayed in January 2024

Catarina was so welcoming at check in. Very informative and helpful.

Stayed in October 2023