Avenida Almirante Reis 55, Arroios, 1150-011 Lisbon, Portugal
#128 of 500 B&Bs and Inns in Lisbon
Guests' ChoiceBased on 816 B&B reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
9.0
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Daniela
SwitzerlandThe air condition went on and off and made a bit of noise while doing that. I did not like the huge pillows. Would have been nice to have one flat one. Next time I would book a bit larger room.
We like the traditional building of old Lisbon combined with very nicely renovated rooms. Charming hotel! Our room was very clean and modern. What was really standing out though was the charming courtyard and not to forget the most friendly staff at night. What a nice person, very welcoming with great tips which we tried. Thanks again!
Stayed in May 2024
Reviewed: 8 May 2024
Donna
CanadaReally nothing
Very accommodating, there was a misunderstanding in the room I booked but they were able to move us to a room with twin beds. Hotel very clean and staff friendly, would definitely stay there again.
Stayed in May 2024
Reviewed: 7 May 2024
Isabelle
IrelandVery clean but nosy roads outside, bit of a dangerous area but taxis are easy to get. Close to the center which is great
Stayed in May 2024
Reviewed: 29 April 2024
Lazarus987
Bosnia and HerzegovinaRooms are very small and tight. Everything else is great.
Rooms are very clean. Awesome breakfast! Location is great, just a few minutes of walking to biggest sights. Metro station Anjos is 30m from hotel.
Stayed in April 2024
Reviewed: 27 April 2024
Dimitrina
BulgariaOur room was tiny, barely having space for two backpacks, sliding door to the bathroom, no fridge.
Location is good for our search criteria. We left the luggage for a few hours after check out. Polite personnel.
Stayed in March 2024
Reviewed: 15 April 2024
Leathem
United KingdomI have no problem with this but to inform others the hotel is across the road from a homeless camp/tent site.
Reception and other staff could not be more helpful or pleasant .Spotless room/shower/bath/toilet.15 minutes walk to centre. Plenty of nearby restaurants/supermarkets/cafes etc.
Stayed in April 2024
Reviewed: 15 April 2024
Marie
CanadaThe room was smaller than expected but I understand it is to be expected in a big city like Lisbon.
The location was great! And the staff was friendly and it was great that reception was open 24 h
Stayed in April 2024
Reviewed: 11 April 2024
Murdo
United KingdomGreat accommodation in a central location The staff were friendly and helpful Accommodation was clean
Stayed in March 2024
Reviewed: 8 April 2024
Natalia
PolandThe room is extremely small, so is the bathroom. Lady at the reception was surprised and started laughing when asked for recommendation where to eat, very unprofessional
Location is good, bed comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Kätriin
EstoniaMy room was on the street level so it was a little noisy due to traffic.
I got a very nice single room that had everythind I needed. Very close to the metro. The staff was very helpful. It took me 25 minutes to walk to the cathedral and some viewpoints.
Stayed in April 2024
Reviewed: 6 April 2024
Gregorio
SpainMotivation to provide help and information to standard questions by the reception staff was unexpected and not friendly Very reduced size of bedrooms
Daily cleaning of the room at very decent standards, the rest was kind of ok
Stayed in April 2024
Reviewed: 1 April 2024
Concepción
SpainO baño, moi pequeno
O pequeno almorço
Stayed in March 2024
Reviewed: 1 April 2024
Jeffrey
United StatesThe location is somewhat not desirable one. Other than that was good.
Cleanness and the price.
Stayed in April 2024
Reviewed: 22 March 2024
Donne
South AfricaThe hotel is on a busy road and my room was quite noisy. The location, although close to Lisbon Centre, didn’t feel that safe at night. Better to Uber than walk.
Staff were excellent. Room was very clean and bed was comfy. Note that although there is a kettle and mugs, there was no coffee or tea bags.
Stayed in March 2024
Reviewed: 22 March 2024
Magdalena
PolandNo elevator (the personnel helped me with my luggage), no view from the window (a wall)
Clean room, comfortable bed, soft sheets; kettle, airco and hairdryer in the room; very nice staff
Stayed in March 2024
Reviewed: 14 March 2024
Lukáš
Czech RepublicNoise from subway and traffic outside - we had windows to the street
Room, cleanlines, staff,
Stayed in March 2024
Reviewed: 8 March 2024
Isabelita
Maltanothing, all are ok
everything went well
Stayed in February 2024
Reviewed: 7 March 2024
Lynn
CanadaGreat!
Stayed in March 2024
Reviewed: 4 March 2024
Lukas
LithuaniaKettle and cups in the room, but no tea/coffee - so the kettle is kind of useless :)
Clean room, good location in the city center and close to metro, good breakfast. Breakfast area is quite small and cramped, but the staff does a great job cleaning the tables and refilling the food, so even during busy times there always was a free table and enough food.
Stayed in March 2024
Reviewed: 4 March 2024
Linda
United StatesWould have liked some tea bags in room (or morning coffee) Rest was great!
Breakfast was fabulous, staff was great. 7 am arrival and guarding of bags was just what we needed. Location 1/2 mile from town center so it was accessible and quite at the same time. Room was comfortable
Stayed in February 2024
Reviewed: 2 March 2024
Sara
CanadaBecause you the rooms are a bit below ground level, you can hear the trains rumbling underneath in the morning and at night. It might affect light sleepers.
Convenient location between two metro stops on the green line and there are restaurants all around. Check-in was easy. Clean room with a little terrace and strong wifi. The toilet has a bidet!
Stayed in March 2024
Reviewed: 25 February 2024
Pablo
Spainshower door was broken but we were offered another room
the breakfast buffet, the hygiene, the staff
Stayed in February 2024
Reviewed: 20 February 2024
Charlotte
Belgium.
Very nice staff, clean rooms, excellent breakfast.
Stayed in February 2024
Reviewed: 19 February 2024
June
CanadaBreakfast maybe could be served to 11am to have it later if wanted.
Great location to city,metro,tram,shops,restaurants . The staff are just amazing,very helpful and caring . Rooms very nice size,comfy bed,nice to have a room away from main street as it's noisy.
Stayed in February 2024
Irschenberg, Germany
Punta del Este, Uruguay
Saint-André-de-Sangonis, France
Varenna, Italy
Pak Chong, Thailand
Panketal, Germany
Prague, Czech Republic
Korenica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content