Rua Pascoal de Melo 9, Arroios, 1000-230 Lisbon, Portugal
#217 of 395 hotels in Lisbon
Guests' ChoiceBased on 744 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 17 May 2024
Alexsandro
NorwayI was very happy with the service and location in this hotel. The staff was extremely helpful and kind, and they even provided a take-away breakfast service since we had to check out early and go to the airport.
Stayed in April 2024
Reviewed: 14 May 2024
Matheus
BrazilRooms could be a bit more cozy.
Great staff, renewed property and well located in Lisbon.
Stayed in May 2024
Reviewed: 12 May 2024
Prasanna
CanadaNoise from guests after 10pm. if you are on top floor it’s difficult for management to set the curfew not to disturb other guests. They need to tell guests to take care of it.
Location, comfort
Stayed in May 2024
Reviewed: 8 May 2024
Lucy
SwitzerlandNothing was bad
location was great and staff were helpful and friendly. Room was quiet and comfortable.
Stayed in May 2024
Reviewed: 4 May 2024
James
United StatesGreat breakfast. Great location!
Stayed in April 2024
Reviewed: 1 May 2024
Dana
CanadaFriendly, helpful and welcoming staff. OK location within walking distance to historic area downtown. Very Uber friendly. Room was comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Francis
United StatesNo ice machine available, Needed to ask the front desk for ice which worked out but felt like we where an imposition.
Breakfast was very good. Room clean and quiet. The front desk people, Ana and Julie where exceptional!!!!!
Stayed in April 2024
Reviewed: 27 April 2024
Małgorzata
Germanycosy hotel with a personal touch; friendly and helpful staff
Stayed in April 2024
Reviewed: 25 April 2024
Sonny
United KingdomReally small thing but the pillows were quite small so it made sleeping slightly uncomfortable.
Really friendly staff, great location just minutes from a metro station and a small supermarket. The hotel is around a 5 minute metro ride from the centre of Lisbon and not has easy public transport links to the airport.
Stayed in April 2024
Reviewed: 24 April 2024
Costas
CanadaCordial & helpful staff. Comfortable bed. Great location.
Stayed in March 2024
Reviewed: 23 April 2024
A
United KingdomNothing to complain about
Excellent breakfast Lovely room
Stayed in April 2024
Reviewed: 21 April 2024
Tanzim
IrelandEverything was upto standards. We didn't really like the view as it was just stairs but it was fine because we were outside exploring Lisbon majority of the time.
The whole room was very clean. The staff were very nice and helpful. Whenever we needed help with the air conditioning, we got it straight away. We also needed a taxi booked to the airport as Uber and Bolt were not working and they booked it for us. The hotel itself was very nice and it was situated very nicely in the city. Something I forgot to mention was the noise. It was quiet throughout the night unlike the main city centre. It was a great stay!
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
CanadaGreat location. Close to the metro. Clean. Beds were comfortable. Perfect if you want to stay for couple of days.
Stayed in April 2024
Reviewed: 15 April 2024
Th3guru
FinlandThe room was small. Not much space to move around after you put your luggage. There was just one small window that opened inside a long narrow channel in the middle of buildings. Basically as good as no window
It is a small but neat clean hotel not far away from Old Town of Lisbon. The staff at front desk was not really friendly or smiley as normally hotel staffs are but not rude either. Just weirdly serious. The check in was easy and fast. Breakfast was average in terms of options but was still ok in my opinion. Location is nice. Close to metro stations and a park and fountains. There is a Turkish restaurant about 600m away which servers awesome food
Stayed in April 2024
Reviewed: 13 April 2024
Padacr
United KingdomFriendly, helpful staff. Comfortable room with great breakfast. Good location.
Stayed in March 2024
Reviewed: 12 April 2024
Erika
ItalyThe bed lights didn't work
Very tasty croissant
Stayed in April 2024
Reviewed: 11 April 2024
Chen
CanadaGreat breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Aleksandra
SerbiaThere was no view from the room, only a wall of some kind blocking the view. The safe deposit box was not working or the manual next to it wasn't good. The glass in the bathroom is not big enough, so the bathroom floor was all wet after the shower.
The bed was comfortable and the breakfast was fine. In general everything looks clean and nice.
Stayed in March 2024
Reviewed: 30 March 2024
Rozi
United KingdomI didn't like the fact that you had to put down a 40 euro deposit in advance for purchases from the mini bar, or that you had to pay for tea and coffee. (The hotel does refund the deposit at the office the stay). I would recommend staying at the hotel but be careful of any hidden extras. I enjoyed my stay & would stay at the hotel again. Fairly good value for money.
Great little hotel in an interesting neighbourhood with excellent WiFi and breakfasts. ( Fresh breads daily). Also very close to the centre. Good size rooms.
Stayed in March 2024
Reviewed: 30 March 2024
Dixie
IrelandGreat staff! Called me when my room was ready before the normal check in time.
Stayed in March 2024
Reviewed: 27 March 2024
David
CanadaThe bathroom in 305 is very smelling. This is the only thing we don't like
Location and breakfast is great
Stayed in March 2024
Reviewed: 19 March 2024
Klaudia
HungaryThe elevator was very small. Sometimes, we had to wait until it went up, and call it again.
The hotel is the edge of Lisbon, but the metro is five minutes walk away. The beds were super comfy, and the breakfast was fresh and had a wide selection of possibilities.
Stayed in March 2024
Reviewed: 19 March 2024
Susan
CanadaVery friendly and helpful front desk. Clean room. Reasonable prices for snacks and drinks. Great water pressure. Family room worked well for us.
Stayed in March 2024
Reviewed: 16 March 2024
Daryl
CanadaNot a dislike, restaurant was a bit expensive compared to nearby restaurants but food and service were good.
A very nice hotel with lobby, bar area, breakfast area and restaurant. Room was smaller than our other stays but well configured and clean and comfortable. Minibar($) was available, complimentary water and tea making provided. Staff were professional, friendly and helpful. Area around hotel had lots of good restaurants and cafes. It was also 3 blocks from metro, as location is out of main central area, a long walk down and uphill back, but doable. Would stay again.
Stayed in March 2024
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