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Reviews of Mercure Porto Centro Santa Catarina 4 stars

Praça da Batalha, 116, União de Freguesias do Centro, 4049-028 Porto, Portugal

#116 of 225 hotels in Porto

Guests' Choice

Review score

Based on 530 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 1 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Monica Zarzycka was so great. She really explained the best sites so well. Many thanks Monica !!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Excellent location
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The wardrobe was not very practical to distribute the clothes, as there is no trays.

    We had an upgrade to a privileged room, the view of the São Bento station was beautiful, very quite during the night and we were able to block sunlight with the curtains, amazing to sleep! They had products from Nuxe in the toilet, very good smell. The size of the room it was good for a cople. In the rooftop we were able to enjoy the view of Porto. The location was the excellent!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    enjoyable and happy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    no parking place I prefer closer parking lot

    room location and friendly staff

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unlike stated, there is no parking. You should find something around yourself. They put us in disabled room, which wasn't so comfortable (low sink fe). No hand soap

    Room is wide and comfy bed. Nice city view. Design is modern and clean

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Convenient, modern and clean hotel in Porto
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Initialy we couldn't find the room numbers - they are on the floor outside the rooms, and the hallways were a bit dim.

    We stayed at this hotel in 2019 and chose to return. We liked the location and the ability to be able to walk to many places, including restaurants for dinner, although it is up the hill from the riverfront. The room was spacious and clean. We chose to visit some of the local pastelarias for breakfast instead of eating breakfast at the hotel. The staff was helpful in calling a taxi for us on the day we left to take us to the train station. Overall we liked staying here.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Great stay great food
    • Business trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    Roof top bar prices were really expensive

    The room was nice and the staff were helpful. The food was really good but a little pricey in the restaurant. It was in a good location NCD fairly easy to find.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Family Suite with Double Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location, rooftop view, breakfast

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Enjoyed our stay
    • Leisure trip
    • Couple
    • Privilege Double Room with Panoramic City View
    • Stayed 7 nights

    Menu for dinner limited especially for a restricted diet

    staff all very friendly, polite and helpful Good view from the room Breakfast very good. downhill walk to Sao Bento station and Metro.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite with King Bed and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast wasn't good value

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 30 April 2024

    8.0
    Great staff and location, cold breakfasts.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast for 5 days was all cold. Eggs, bacon, veg etc not kept warm and same same everyday. Had a good variety of choices, though.

    Location was great! Front reception staff were great (Andre) all very helpful.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Nice memory!
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 14 nights

    NA

    Room was upgraded as they understand the needs of someone staying longer. Breakfast with a lot to chose from and enough space to meet demand. Location is perfect as it is close to the main attractions and the metro, train and bus stations.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Great location, excellent breakfast, comfortable room.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Service in the Terrace bar was slow and non-existent on the night that we went, so we never went back. The room is very comfortable, but quite small small with very plain decor.

    The breakfast was really good, the staff were very friendly and it is a great location for exploring both the old and new towns

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    I love to come back!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Convenient location. The place is clean and peaceful. Friendly staff and most of all they gave me an upgrade!

    Stayed in March 2024

  • Reviewed: 18 April 2024

    9.0
    Great location, clean, friendly & helpful staff. Room basic.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very small with very little surface space to put anything (toiletries, medication, etc). OK for the 2 nights we stayed but would have driven me mad for much longer.

    Great location for access to central areas. Taxi fare from Porto Campanhã train station was about €10. Member of staff who checked us in gave us a city map and marked where we were along with restaurant suggestions, sights, enormous food market - very helpful.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The half panel shower screen is not helping. The bathroom floor is always wet after shower

    The location is perfect, close to everywhere.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Privilege Double Room with Panoramic City View
    • Stayed 1 night
    • Submitted via mobile

    Kind of hard to give a true opinion, we were only there 13 hours. Location was good and the views from the roof top bar are BEAUTIFUL!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Pleasant Stay in Porto.
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel restaurant menu was limited, however, this is understandable given the number of restaurants nearby.

    1. The hotel staff were very good. 2. The hotel was in a good location close to shopping, restaurants and a number of must see places of interest. 3. The room was clean and serviced daily. 4. The room rate was good as we booked well in advance. Overall a pleasant stay.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    it was cold in the room.

    it's a very close to the metro .

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    Highly recommended, will return ☺️
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Warm welcome , including very good information on how to visit and enjoy Porto Very comfortable room with a nice view Nice restaurant and terrace on the last floor. The staff was extremely kind and accommodating when I had to add an extra night!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite with King Bed and Sofa Bed
    • Stayed 3 nights

    Clean, friendly staff and comfortable rooms. Location is good too.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Nice room, good comfort, accommodating staff.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights

    This was out of the hotels control, but we booked that hotel as it was on the tram line which would make getting around easy. Unfortunately the line was closed due to metro construction.

    We arrived early and were checked in, however the room we were in was next to kitchen vent fan. We asked to be relocated, and they accommodated us the next day of our 5 day stay. This room was larger, and was a vast improvement All in all very comfortable. The young man at the desk who helped us was very accommodating.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Friendly and efficient staff, excellent service. Definitely recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing choice especially the bread/patries snd pastel de nata !

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Hotel was a great home base to experience downtown Porto.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was functional but a bit small.

    Great location made it easy to walk everywhere downtown and to train station.

    Stayed in March 2024

Showing 1 – 25

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