Awful music around the pool.

Very clean and spacious. The staff were very helpful and friendly.

Stayed in June 2024

Great location for exploring Lisbon. Nice roof top bar pity the weather wasn’t the warmest to enjoy it a little more. Staff very helpful and friendly.

Stayed in May 2024

There is nothing to criticise

Beautiful hotel in a perfect location within walking distance of all the main areas, train stations and bus stops. Staff are friendly and very helpful we had a great stay.

Stayed in May 2024

We stayed in one of the suites with a balcony which gave us a fantastic view of the city. The staff were really great and the rooftop bar and pool was such a cool hangout after a long day. The hotel is located on one of the most beautiful streets in Lisbon and very easily walkable to all the main spots in the city. It would be hard to beat the location for a city-centric visit. The hotel is attached to a small plaza which has a grocery store on the back side which was super-convenient for supplies.

Stayed in April 2024

Room location, coffee maker hygiene problems and awkward bathtub/shower combination: not suitable for tall or elderly people.

Location, breakfast, size of the room, complimentary daily water service

Stayed in May 2024

Great location, very good breakfast. Stylish hotel. Nice roof terrace.

Stayed in May 2024

Room was superior room… not superior, it overlooked hotels pipework!!!!. Pool tiling needs attention, but grubby.

Location…. Great staff

Stayed in May 2024

On bus stop from airport. Good breakfast

Stayed in May 2024

Service was quite slow in the bars

Location was very good rooftop bar was nice

Stayed in May 2024

The air con, even when off, was a bit noisy

The rooftop bar was fantastic. Great views and reasonably priced. Location was great and all staff were very helpful and friendly

Stayed in April 2024

The evening menu didn't have many choices. Some of bar staff in Roof Top Bar not so friendly.

Breakfast and breakfast staff were great. Reception and Lobby Staff were great.

Stayed in April 2024

Even with the aircon off in the room, there was a constant buzzing which I assume was the centralised air con system. Personally, I found it a little annoying. Also, the pillow cases were open at both ends which I’ve never seen before.

All of the staff were lovely. It was my birthday whilst I was there and the hotel very kindly provided me with a birthday surprise which was unexpected and very kind. The rooftop bar is fantastic. Great views and very reasonable. I didn’t eat there but the menu and the food looked good. Breakfast had good options. Location was great with metro and buses outside the door but only a 5-10 mins walk to Rossio Square, Gloria Fenicular and a 15min walk to lots of restaurants and sites. There is an Aldi downstairs and as I was thrrr for a few days, it was great for extra water or snacks etc.

Stayed in April 2024

Location, breakfast, very comfortable bed

Stayed in March 2024

Small gym, equipment was bit broken.

Location, room,

Stayed in February 2024

Was on 4th floor so view was not good.

Breakfast excellent and bar food very good

Stayed in March 2024

Stomp in the theatre next door could be heard sometimes

The property was modern, clean and comfortable. The location is perfect, and staff were superb.

Stayed in March 2024

Nothing much to say. Maybe a little more guidance and information about the metro and other public transport. Also some guidance about eating out in the area.

Roof top bar and central location and helpful staff

Stayed in March 2024

I don't want to complain too much, but I really wish the hotel's management department begins to realise that not every person is fit for hard beds, even if this prolongs the life span of the beds economically, I will probably choose another hotel if I am to visit Lisbon another time...

The serviceminded and friendly staff did everything they could to provide us with the best they could offer during our stay. We are so grateful for their valuable tips, and they really make you feel like they CARE about their guests. A huge thanks to all the valuable tips and local knowledge sharing before we went out and about in the city. They also offered us cold lemonade on the day we arrived while waiting. The sound proofed rooms was such a wonderful installment, as we're the roof terrace with a magnificent view of the sunset! The friendly and helpful staff was also able to provide us with another mattress as the first one was too hard as soon as we told them. As it was on a normal weekday and not too far into the spring , we were offered another room if the first mattress solution weren't working. They were very helpful and did everything they could to help us. But know this: If you are on the curvy side with a thinner waist and like to sleep on a medium mattress, you really have to consider if you can sleep on a hard/harder bed with stiff springers in it. Even my partner, which is straight in not curvy, had some trouble with the bed and his hips. The hotel will do all they can to provide you with a 2-3 cm top mattress and what else you might need. In my case, I ended up with 2 top mattresses as well as 1 duvet to sleep on, besides the regular duvet. I am really curvy, with a small waist, and if you are as well, you should take this aspect into serious consideration.

Stayed in March 2024

The decoration of the room was poor! Hotel restaurant was open only until 15.00.

Location perfect. Eg metro station beside the hotel. Car parking easy and close enough. Our suite was big enough and the bed was good. Excellent breakfest. Absolutely wonderfull and helpfull staff. Our dog was accepted and was very well treated. Also the extra cost for a pet was reasonable.

Stayed in February 2024

Excellent location, best street in Lisbon with all high end brands. Hotel facilities are okay but service is good. Recommended.

Stayed in February 2024

PARKING WAS VERY DIFFCULT

LOCATION IS PERFECT STAFF WAS POLITE

Stayed in January 2024

It was all good

The staff could not help us enough!

Stayed in February 2024

The cleaning staff very loud in mornings shouting etc

Location and staff at reception very friendly

Stayed in February 2024

Pool and rooftop bar closed

Location and cleanliness and friendly staff

Stayed in February 2024