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Reviews of Palace Hotel & Spa - Termas de Sao Vicente 4 stars

Termas De São Vicente, 4574-373 Penafiel, Portugal

#9 of 10 hotels in Penafiel

Guests' Choice

Review score

Based on 28 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    6.7

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 6 June 2023

    6.0
    The perfect hotel for a thermal experience or to rest.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Breakfast was ok, but ended at 9:30, which i would prefer to be a bit latter, especially on a sunday.

    Stayed in June 2023

  • Reviewed: 27 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    .

    .

    Stayed in February 2023

  • Reviewed: 7 December 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    old rooms

    friendly staff comfortable

    Stayed in December 2022

  • Reviewed: 13 September 2022

    7.0
    a very simple stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    breakfast was horrendous, cafe pink down the road has very nice coffee and cakes- shops in the area close very early as it’s the rural part of Porto so make sure to buy snacks or dinner before sundown getting an Uber or bolt is a bit difficult however hotel can arrange and taxi but it may be very expensive

    the room was spacious and comfortable for two people, bathroom was clean and tidy, staff were helpful despite the language barrier they tried their best there’s a supermarket down the road called internarche Santander is 5 mins walk away make sure to take your own toiletries, hotel provides soap bars and a 2 in 1 shampoo and body wash (no moisturiser)

    Stayed in September 2022

  • Reviewed: 3 May 2024

    1.0
    Deception
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately this ia not a 4 star anymore, it may have been in the past, but at the time of my stay the whole structure seemed decadent. Lights off or very dimmed in the bar and breakfast hall. Booking description of the room not accurate. Had spider webs outside my window. Broken fridge that in the lowest settings was unable to be under the room temperature and stinked as banana and yogurt. AirCo had it's flaps and fan control broken and was constantly sending air directly to the desk. Bathtub drain didn't close properly, and it may had been cleaned but it still looked dirty. There was no safe in the room. ALL SPA access is payed separately, although it's not clear in the service description. It's 13,50eur for 45min access the spa, which at this time had only the pool working. No sauna, no turkish bath.... and again mostly of the lights off. Staff was polite but not friendly. Also, the parking lot is not big, if the hotel is full, definitely won't fit everyone. The whole atmosphere wasn't cozy, didn't invite you to relax. There are much better spa hotels in portugal at this price range.

    Breakfast with enough variety and options.

    Stayed in May 2024

  • Reviewed: 14 March 2024

    3.0
    Out of season, so might be better later in the year? UK based bank cards not accepted.
    • Business trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel isn't ready yet. Rooms had lovely potential but need updating and maintenance. Hotel couldn't accept non-Portuguese credit or debit cards, so we couldn't even buy drinks or dinner, so we only stayed one night and cancelled the next nights stay. Also, the bed was like a board! Didn't see the spa facilities, so can't comment on that. Really nice staff though!

    Staff were excellent. Friendly and wanted to help.

    Stayed in March 2024

  • Reviewed: 9 November 2023

    1.0
    Such a bad experience.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities. Literally nothing works properly.

    Nothing. Worst place ever. Would never recommend it to anyone.

    Stayed in November 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Went out, when I returned i have to call for number displayed on windows to open the front door from Hotel to get access to my room

    Not bad , but could be better

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Piscina massagens simpatia do staff

    Stayed in May 2023

  • Reviewed: 5 May 2023

    1.0
    avoid
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    outdated and dirty, worst reception contact.

    not much but the swimming pool

    Stayed in May 2023

  • Reviewed: 9 April 2023

    5.0
    It cost twice cheaper than other hotels in the region and you fill it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room is old. The pillows are bad quality. The bathroom is very old. Bottle with shower gel was empty. Free wifi didnt get to the room on 2 floor and even mobile internet worked only with 3G.

    The place is very quite. The room was clean, the staff were helpful. We missed the breakfast, but got it anyway.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    wonderful location, Great place to stay if you're looking for a couple of relaxing days. The rooms are very spacious and quiet. The bed is quite comfortable and the cleanliness of the room is up to expectations. The restaurant of the hotel has a great menu with local dishes prepared for you. The staff is very nice and always available to help. I have to highlight the spa, great pool and fantastic massages. Highly recommended!

    Stayed in March 2023

  • Reviewed: 27 March 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I must admit I have been here a couple of times now, and wasn't hugely impressed. The spa piscina is very good and extremely well priced. Be aware the different Jacuzzis and various other jets are on a timer system but you soon get used to it. Today I went and it was the best visit I have had. The staff were all extremely helpful, kind and went over and above to accommodate my Fibromyalgia symptoms (considering its an invisible disease) the facilities are very clean, disability friendly and they have extremely good Covid measures in place to keep everyone safe. So to recap good price, excellent therapy pool. I will provide pictures soon. Thank you to all the staff on site today you all helped me more than you'll ever know 🙏😘💯

    Stayed in March 2023

  • Reviewed: 23 October 2022

    4.0
    Warm water, frosty staff.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    check in- big queue of group of about 30 folk ahead of me....and only one person on desk. Wi fi was really bad.

    Thia is a proper old style thermas- which I like- the thermal pool is good for this kind of small town thermal bath, lots of jets and a really high suplhur content- but was overun with kids on first day , so noisy, and can get very busy. Turkish and Suana were out of order. Treatments are expensive- massage £40 plus had to pay for use of pool on top-£20 but the Vichy massage was very good indeed. The rooms are a bit stuffy and drab. Staff not often to be seen.... worth it if you are a thermas freak, like me-it; worth a day visit, but if you are after top notch spa and hotel, not for you.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    1.0
    This is very old property with broken furniture, cheaped restroom and vannities. Breakfest dissapears after 20 mins and
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    Stayed in October 2022

  • Reviewed: 14 September 2022

    2.0
    Great staff, shame about the breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Just outside the doors of the hotel reception are some Roman ruins of the bathhouse found there. The same spring waters are now being used for the current health spa. The hotel is not as old as these springs, it just looks it. The lifts are slow and creaky, the steps to the basement (where the spa is) are crumbling under your feet. There is nowhere to iron any clothes. The staff do not know how to operate their own tills, or their espresso machine. Breakfast is a terrifying thing with croissants that may have once been served to the ancient romans and thinly sliced soft spam. Service from Uber or Bolt is non existent, expect a local taxi to cost about 30% more. On the bright side, the showers are great. This hotel is a cultural phenomenon - the staff were friendly - when you could find them - but they were the icing on a somewhat stale cake.

    The rooms were clean. The staff tried.

    Stayed in September 2022

  • Reviewed: 4 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 24 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 19 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 16 October 2023

    8.0
    A very relaxing stay with SPA activities
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 5 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 8 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

Showing 1 – 25

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