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Everything was fantastic!

Stayed in January 2024

Extremely nice and helpful employees, great and spacious appartment, free use of pool

Stayed in September 2023

There were ants and mosquitoes. There was no salt or sugar.

Everything is fantastic! The view, the houses, the land, the pool that was heated and was working nonstop. The apartment was equipped with everything you could ever need, the beds were comfortable, we even had our own terrace with an ocean view. Superb! I would for sure come again!

Stayed in October 2023

Nothing to report

Great location, great vue and amazing house.

Stayed in September 2023

Road traffic was loud at times.

The high quality finishes in the unit and the exceptional view.

Stayed in September 2023

We did not know that the every day cleaning is not part of the accommodation in Palheiro Village. After 3-4 days we found our beds done. Next days no cleaning performed, no clean towels, hence we asked the reception. Receptionist mentioned he would send someone. When no one arrived I got the information that cleaning was included once in 7 days. The cleaning lady said they were obliged to tidy each 3 days. Anyways, we kept our rooms clean but I cannot imagine this non-systematic cleaning for a family with small children. The bar at swimming pool was never open. We asked the reception for golf trainings. The trainer was supposed to call us back which has never happened. If you travel to Madeira for the first time, don't expect to get any tips of what to see/do from the hotel staff.

Personnel helpful before our arrival. Wonderful attention to lush greenery, gardens were amazing. Apartment very well equipped (dishwasher, waching machine, cooking equipment, fair amount of plates, cutlery, etc.). Rooms spacious, clean, comfy. Curtains kept the light out very well even in late mornings. Nicely warm water in swimming pool (kids and adults loved it). Fabulous sea views from the apartment and the terraces. Parking right next to the apartment.

Stayed in August 2023

We had ants in the kitchen but a simple phone call and they came to sort the issue using non toxic products

Beautiful Clean Excellent service Super comfortable

Stayed in August 2023

Everything; elegant (not so) little houses with magic view from the balconies. Well equipped kitchen, helpful staff.

Stayed in July 2023

All good

Perfect location for visiting the island, great facilities, modern apartment and nice staff

Stayed in June 2023

Map to get to the location, security guard being present at the main entrance gate, especially for initial check in and visitors, its not an issue once remote control access is in your possession.

Excellent location, views probably the best in Madeira, noice and central.

Stayed in June 2023

The road noise on our balcony was quite loud and there was no sun on our balcony, due to the orientation of the apartment, which was a pity.

The View was great. The Pool was Great. The Staff were terrific. The Food in the clubhouse was delicious. The Bar staff were great fun. The customer service was exceptional. They even had an on-site free courtesy bus.

Stayed in June 2023

Great apartment, super clean and comfortable with a great view!

Stayed in May 2023

Can’t think of anything we didn’t like.

We loved the location. The view of Funchal was amazing. Beautiful Golf course and gardens.

Stayed in May 2023

None

The apartment was really nice, clean situated in nice area just 13 mins drive away and overlooking Funchal.

Stayed in April 2023

Wifi connection.

Spacious, clean, good staff

Stayed in May 2023

Whilst our apartment was great we didn't have a good view of Funchal which was a bit disappointing. The location is a few kms out of Funchal. As we didn't have a car, we were reliant on buses and taxis which was time consuming and an added cost and inconvenience. If you have a car - no problem.

Large comfortable apartment. Magnificent view from golf clubhouse. Great pool. Big call out to Riccardo (shuttle driver).

Stayed in May 2023

The reception didn't mention that for access of the grounds, we need the appartment number, which they didn't provide in the contact message before arival, they didn't mention that the restaurant is as far as 3km up a steep hill and we need to book a shuttle, it wasn't mentioned during the booking of breakfast, needed to be specifically asked for with another phone call

Beautiful spot with amazing views, spacious apartments and breakfast in peaceful garden

Stayed in May 2023

Our condo had nice view but was effected from noisy highway which disturbed relaxing on very nice balcony

General location good and nice surrounding.good access to funchal. Nice to join botanical garden even in community located

Stayed in April 2023

Pillows were uncomfortable.

The view looking down on the port.

Stayed in March 2023

Wifi was weak and television did not work.

It was clean with beautiful views.

Stayed in March 2023

The Wi-Fi could have been better. Unfortunately we had to keep paying for travel costs to get into the city so need to consider that if you’re a tourist apart from that it was great!

Due to unforeseen circumstances our flight was delayed so we couldn’t reach the accommodation during the check in hours - Cristina was extremely helpful in ensuring we had the keys and was very Swift with her responses on any queries we may have had. Staff were very helpful in requests and help we needed.

Stayed in February 2023

Everything was great !

Stayed in February 2023

No nearby shops

Beautiful villa wand the pool was gorgeous lovely and warm for January . the small down fall was there was no amenities like small shop for bread coffee etc .our stay was in January . We hired a car but the roads for us were a bit scary beautiful country with fantastic welcoming people

Stayed in January 2023

Nothing.

The views were wonderful, was close to the swimming pool (kids made use of that) and the forum with the pool table was a good addition. Apartment was clean, roomy and fully equipped. All staff we met were friendly and helpful. We will go again.

Stayed in December 2022