Nothing

Friendly and helpful staff. Clean and well appointed room. Great location for a quiet break.

Stayed in May 2024

Apartment -Poor sound insulation, bathroom- ventilation not working, limescale in bathtub. We missed- iron, place for drying clothes. If you have fear of hights, 11th floor or higher is not reccomended:)

Apartment ocean view with balcony, comfy beds, housekeeping was great, fridge in the room, service was excellent, direct access to the beach, great location 50 min. from Faro airport by car, food- tasty cakes and desserts, good variety meals and drinks.

Stayed in May 2024

Food was very average.

Nice modern rooms. Good pools

Stayed in October 2023

Housekeeping is not up to the job, we required our room to be cleaned in the morning, they always did it at 4pm… The Buffet was nice but for those who do not eat meat, very little choice.

Facilities, activities for the kids, near the beach Very close to Portimao

Stayed in October 2023

The entertainment team was very quiet, you can see them around, but apart bingos, some table games, kids club during the day and stretch in the morning not much happened..

We liked the room, the views from the balcony, facilities… the food was delicious, but mostly the same every day. The best thing was that the hotel is next to beautiful beach. We just loved that.

Stayed in October 2023

The hotel was good, service also good, location good, but the food quantity wasn’t what I expected, for me it was difficult to find something to eat

Stayed in October 2023

Great hotel for a holiday. 5 minutes from the beach. 2 swimming pool areas. Quality of the food was good.

Stayed in October 2023

Food is plentiful and available almost 24/7 but after a couple of days, all meals seem to have similar options. Some of the food, particularly the freshly grilled food was lovely but the quality of some of the food could be better. After 4 nights in the main restaurant, the Italian restaurant initially seemed a welcome change but was actually very disappointing in terms of quality. If you don't go to it, don't worry, you're not missing out on anything! It's a pity the one themed restaurant on site is Italian and not Portuguese, offering local cuisine.

Booked this hotel on a special offer, just over 50% off and for that price, thought it was great value. We particularly liked the new infinity pool and surrounding area. The room was also very nice and comfortable, with a sizeable balcony which was nice to sit on in the evenings. The beach was only a short walk away but if you're looking for a relaxing holiday, you really don't need to leave the hotel!

Stayed in September 2023

On morning time was a bad smell from toilet . The staff was helpful to fixed it . .

Very good and comfortable bedrooms . Beautiful view to sea.

Stayed in October 2023

Nothing really for the price this hotel is awesome

Very good location, very good food, very nice stuff. Extremely good value for money.

Stayed in October 2023

Food was very bland and repetitive, morning evening and at night and was More canteen like than restaurant. Hotel entertainment was not that engaging and poor in the evenings.

Lovely room with panoramic sea view, helpful staff in the hotel, both pools were of good size and enough loungers to use. It was ALL inclusive with no extra costs for food, drinks and leisure facilities. The ques for drinks weren't that bad as the restaurants had beer pumps that you could use yourself and also for soft drinks and endless supply of bottled waters, however you had to ask staff to be served wine at the table. Impressed overall

Stayed in October 2023

Very minor items, didn't have quite enough towels in the room for 4. The elevator seemed quite dusty and full of fingerprints. First room the AC didn't work but they were very fast to check and moved us to a new room.

Great location with a private path to the beach, with one of the best scenic beaches in the area. Excellent food, coffee machines everywhere, self-serve beer tap was a plus. Self-serve snacks, yogurt, had a station with baby food as well, never saw that before. Facilities were very good, mini golf, tennis and soccer field in great condition. Great for families, the sofabed was quite comfortable with real mattresses. Beautiful balcony with very nice furniture. Not crowded in October, lots of loungers by the pool. Compared to a Carribean all-inclusive it was miles superior.

Stayed in October 2023

Toilets on level one could be improved.

Sea view room was exceptional. Staff very friendly & helpful

Stayed in October 2023

bit dated looking needs to be painted not exactly a 4 star. food area extremely busy. waiting for drinks a lot of time. room was never cleaned early and first day never left hand towels. area to walk around pool very stony badly laid

got a good deal so was good value for money with all food and drink. room was very big and comfortable lovely view from the balcony

Stayed in October 2023

some public areas need updating

location

Stayed in September 2023

It can get noisy around the main pool more so from the in house entertainment team . Evening buffet can be hit and miss especially if your stay is more than 5 days . It’s a good 25 minute walk to town . Use Uber if you can .

Modern Room with spacious Bathroom. Comfortable beds . Air Con and room Fan . Complimentary Safe and Refrigerator . Room serviced daily . Nice size balcony with pool and sea view . Adult only pool and secluded area .Close to the Beach . Staff throughout the Hotel very helpful. Food is good especially Lunch . Bar drinks acceptable but patience required . Bar staff very hard workers .

Stayed in October 2023

No air conditioning in public rooms. In the dining room there were fans but they didn’t really keep it cool. We ate outside so that was fine. In lounge no air conditioning or fan. Evening entertainment was limited and with no air conditioning it was not accessible.

Room had been modernized and was of a good standard. Bed was very comfortable. There was a sofa and a chair. Air conditioning was good and there was also a fan. When both were used room was very cool. Rooms were cleaned regularly. There was food served from 7.00am till 10.00pm. There was a good variety of food. Staff were very friendly and helpful. Good program of daytime activities for both adults and children. Pool area spacious and lots of sun beds. Pool towels supplied and changed as required.

Stayed in October 2023

Stinking toilet. We don't know why. It's been cleaned everyday during our stay. Uncontrolled aircondition and fan. Not working most of the time.

Very friendly and polite hotelstaffs. Good service 24 hours. Nice view from the 9th floor balcony. Very good all-inclusive foods and drinks. Excellent beaches. Good trekking tracks. Big everyday-cleaning room. 5 courts tennis center next door. 20 euro per hour. Very impressive and kind gesture from the receptionist crews. We checked out 12 o'clock, but had to wait for ours taxi at 13 o'clock. They let we use all the hotels facilities including foods and drinks.

Stayed in October 2023

The room service was very poor on most days with my wife having to ask for items not replenished There was no entertainment at night

The room was amazing with great views of the beach and alvor town

Stayed in October 2023

Very noisy pool area.

Room very nicely appointed. Balcony view.

Stayed in September 2023

Hotel rooms very nice. Very fresh and clean. Dining and pool could do with updates to fall in line with the rooms but overall a great stay.

Stayed in September 2023

Food choices and the general poor state of the dining areas.

Location, size, layout.

Stayed in September 2023

Quite a long walk into town, although taxied are available at about 5 euro. Entertainment around the main pool a little noisy at times.

The view from the room was fantastic. Large, modern and extremely clean room. Arrived late and was provided by a good selection of food. Pools and facilities were very good All inclusive really does mean all inclusive at this hotel.

Stayed in September 2023

The bar closed at 11pm and the staff turned the lights out at 10.45. There was no entertainment, I expected a guitarist or a small band. The A la carte restaurant was very disappointing, the "Italian Restaurant" was very poor. I have never known an Italian restaurant that didn't have Lasagne or Cannelloni on its' menu.

A relaxing hotel to stay

Stayed in September 2023