Avenida de Badajoz - Edifício Pousada de Santa Luzia, 7350-097 Elvas, Portugal
#11 of 14 hotels in Elvas
Guests' ChoiceBased on 88 hotel reviews
7.9Cleanliness
8.4
Comfort
8.1
Location
8.6
Facilities
7.7
Staff
8.8
Value for money
7.7
Free WiFi
7.8
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End of dialog contentReviewed: 23 May 2024
Mark
United KingdomNone of the staff, except the receptionist turned up for work the day we checked in so no dinner or bar service. The receptionist did a great job whilst being totally stressed out. Where was the owner?
Easy to find, comfortable room
Stayed in April 2024
Reviewed: 22 April 2024
Catarina
NetherlandsA little worn/needing maintenance at places (as anticipated in an historical building). Breakfast was fine, but could include a bigger variety and more regional products (although the freshly squeezed orange juice was a lovely surprise).
Traditional Alentejo decoration/being an historical building. Friendly, helpful staff. Very clean. Great location.
Stayed in April 2024
Reviewed: 8 January 2024
Saira
SpainGood location just outside the old part of town, with parking available at the hotel. Breakfast was great. We met the owner at breakfast and he is lovely. The rooms are very clean and comfortable.
Stayed in January 2024
Reviewed: 7 December 2023
Val
AustraliaWifi was not good, kept dropping out while in our room. It was a little better if we connected downstairs. The hot water in the room wasn’t very hot-only tepid.
Very quaint and charming hotel. Location was good and staff very helpful and responsive. We appreciated being able to check in a little earlier and easy free car parking in open air hotel car park.
Stayed in December 2023
Reviewed: 11 October 2023
Sujinda6a
United KingdomWi-Fi is complicated and drop often
Breakfast and clean, food in restaurant is value but service very slow, prepare to wait 30 min after your orders
Stayed in October 2023
Reviewed: 9 October 2023
João
PortugalWe were told the pool was good and had been tested and could be used to bath although there was some winds in the days prior and it could be a bit dirty. Although we had this information we went just to check it but I am unsure if it really was usable to bath, was really very dirty. We ended up not using it.
We had breakfeast and dinner at the hotel and both were amazing. The breakfeast had a good variety of things and was excelent, the bread from Alentejo truly is something! At dinner we tried the chicken in moscatel and it was beyond amazing! I totally recommend the chicken with moscatel! The lamb was also very good. The desserts were also amazing
Stayed in October 2023
Reviewed: 19 September 2023
Hojas
SpainStaff in the restaurant very friendly but a bit slow in serving the orders. Bath tub instead of shower.
Cosy charming hotel. Nice building and interiors
Stayed in September 2023
Reviewed: 27 August 2023
Manuel
AustraliaNo lift
Stayed in July 2023
Reviewed: 10 July 2023
Marceline
PortugalMissing a lift for disabled
Very relaxing and friendly staff, very helpful
Stayed in July 2023
Reviewed: 24 June 2023
Ray
United KingdomThe view of the historic town from the room and balcony was wonderful, even with the busy road in front which did not disturb our sleep. The restaurant offers a great choice for dinner at very reasonable prices. The breakfast selection was extensive with unlimited freshly scrambled eggs set us up for the day until dinner time.
Stayed in June 2023
Reviewed: 20 June 2023
Paul
SpainAs it’s a older property,not many plugs in the room, need to be able to walk ok or use car to get around area.
lovely old property, 20 mins walking distance to old town. clean room, nice breakfast and free parking outside.
Stayed in June 2023
Reviewed: 11 June 2023
Jonathan
SpainDog barking outside our room. Dog belongs to the hotel. It’s chained up, so not pleasant. And, very noisy in the morning. But poor dog.
Breakfast lovely. Staff fantastic. Pool great.
Stayed in May 2023
Reviewed: 22 May 2023
Penelope
United KingdomIt was a bit of a walk to the old walled city but not too bad. The restaurant in the hotel wasn’t open on Monday.
It was lovely to find so much history still maintained in the building and the staff were justly proud of this. We understand this was the first Pousada in Portugal but now now longer classified as one. Everyone couldn’t have been more helpful.
Stayed in April 2023
Reviewed: 18 May 2023
Jennifer
PortugalThe only reason I don't give them a 10 is because the walls are not soundproof and I could hear the guest in the next room snoring and the dog downstairs barking all night, so it was a bit difficult to fall asleep.
The staff is very friendly and the space is very clean. The breakfast is awesome. There were not many people, so we got to chill a bit in the pool. Is also very central, so you can go anywhere walking
Stayed in May 2023
Reviewed: 28 April 2023
Christopher
United KingdomThe evening meal was disappointing in that it lacked a sauce or a bowl of salad with dressing.
A hotel that is comfortable with it’s history and not trying to compete with the usual glass and marble opposition. A real family atmosphere.
Stayed in April 2023
Reviewed: 8 April 2023
Paul
SpainWe asked a member of the cleaning staff to fill the shower gel in the shower but it did not happen. Fortunately, we had our own shower gel so not a major issue. We didn't call or speak to reception about this.
The room was a good size, the bed was large and comfortable. The breakfast was lovely and set us up for the day. The staff were very welcoming, friendly and helpful.
Stayed in April 2023
Reviewed: 28 February 2023
Sarah
PortugalThe breakfast could have had more variety.
The location and staff were great.
Stayed in February 2023
Reviewed: 1 February 2023
Jonathan
SpainVery small bathroom. Shower over the bath.
Lovely breakfast
Stayed in December 2022
Reviewed: 23 November 2022
Michael
GermanyRooms are very cold!
Great breakfast!
Stayed in November 2022
Reviewed: 17 November 2022
Marsha
The bathroom floor appeared to be marble. It was very pretty but extremely slick when wet. The bed was not very comfortable.
The old hotel was lovely.
Stayed in November 2022
Reviewed: 9 November 2022
Richard
United KingdomVery dated throughout.
Good parking. Lovely breakfast. Nice staff in restaurant.
Stayed in October 2022
Reviewed: 9 October 2022
Masha
United KingdomThe room with double bed was noisy so we changed to a twin room. It was fine There was a shortage of staff and one night the restaurant had to close.
A very nicely preserved hotel. The decor reflected the age of the hotel - in a good way!
Stayed in September 2022
Reviewed: 30 September 2022
Kim
United KingdomSeemed to be very short staffed. The receptionist was also the bar lady! The bed was firm and worn in places for my liking.
Breakfast was good.
Stayed in September 2022
Reviewed: 26 June 2022
Alan
United KingdomI don't think I disliked anything.
.We didn't have a lot of time to look around but what we saw was really nice.We could definitely do a long weekend there. The hotel was very easily accessible from the main through road.Hotel and service were really good
Stayed in June 2022
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