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  5. Reviews of The Rebello Hotel & Spa - Small Luxury Hotels Of The World

Reviews of The Rebello Hotel & Spa - Small Luxury Hotels Of The World 5 stars

380 Cais de Gaia, 4400-245 Vila Nova de Gaia, Portugal

#1 of 34 hotels in Vila Nova de Gaia

Guests' Choice

Review score

Based on 464 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.7

  • Facilities

    9.8

  • Staff

    9.9

  • Value for money

    9.4

  • Free WiFi

    9.4

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Showing 151 – 175

  • Reviewed: 10 December 2023

    10
    Amazing hotel, would definitely recommend
    • Business trip
    • Couple
    • Special Opening Offer
    • Stayed 1 night

    No outdoor pool. The food on the rooftop could have been better however there are lots of restaurants close by so this isn't an issue

    Exceptional hotel with fantastic minibar, extra comfy beds, amazing rooftop and exceptional views from the bedroom. In a great part of down easily walkable to restaurants and bars, the spa was also amazing!

    Stayed in October 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 2 nights
    • Submitted via mobile

    No such thing

    Exceptional staff and breakfast. Very cosy and welcoming environment

    Stayed in November 2023

  • Reviewed: 9 December 2023

    10
    Don’t miss out on staying at this hotel in Porto. Staff are the key!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    There is nothing neg to say about the Rebello. We understand from staff that owners/management placed special emphasis on staff selection. We can say that they succeeded.

    We cannot offer enough praise for The Rebello. From the first moment, we received the warmest welcome and the utmost assistance at the front desk. We were helped to our room — an unexpected upgrade to a commanding river view — and introduced to all amenities which encompassed an all-inclusive mini-bar. We paid a visit to the restaurant/bar and were assisted by the most extraordinary Claudia for whom nothing was too much trouble. Our meals were prepared exactly to our liking due to Claudia’s willingness to communicate with the kitchen and the kitchen’s willingness to accommodate us. The next day, breakfast was similarly pleasing. We stayed only one night but that was enough to make us wish we had arrived much earlier. The hotel is a short walk to the dock for Uniworld and other river boats. Staff even offered to take our bags there for us! We love you guys at the Rebello!

    Stayed in November 2023

  • Reviewed: 7 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was all great.

    Everything. This is true hospitality in every sense of the word. Amazing, thoughtful staff, good processes, great design and incredibly pragmatic approach.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    A relaxing, reviving and stimulating place to be.
    • Leisure trip
    • Couple
    • Studio with River View
    • Stayed 2 nights

    Nothing to critique here.

    The staff were unfailingly positive and sincerely seemed to enjoy being helpful and kind. Best blend of relaxed and attentive we have experienced. Lovely setting, good food and the upgraded suite was lovely.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Amazing hotel, staff and experience!
    • Leisure trip
    • Couple
    • Studio with River View
    • Stayed 2 nights

    Nothing, everything was perfect :)

    Amazing hotel, amazing staff, especially Miguel who helped me with personal arrangements for our celebration. Very helpful staff provided recommendations for restaurants and sightseeing. Couldn't fault it and will definitely return! Fantastic experience, probably the best hotel in Porto, certainly one of the best hotels I've stayed in (and I've stayed in thousands!).

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    It was one of the best hotel we ever stayed in. We've got free upgrade to room with river view which was jawdropping. Staff is not only helpful but extremely friendly and cheerful:) Pool and sauna met our expectations, especially after rainy day:) Breakfast- amazing! View from bar terrace- amazing:))

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio with River View
    • Stayed 3 nights

    The staff was beyond friendly. We had our pet with us and they treated her so well. It was refreshing. The restaurant food was amazing, and yes room service too. We could not help ourselves and order the tiramisu EVERY TIME.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with River View
    • Stayed 2 nights

    The staff at the reception was exceptionally friendly and helpful in resolving a mix-up in our reservation. The roof-top bar has amazing views. The Rebello is a great place to relax - also with the complete family - and an excellent starting point for sightseeing of Porto.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    9.0
    Excellent stay in a great location with fantastic staff
    • Leisure trip
    • Group
    • Special Opening Offer
    • Stayed 3 nights

    2 things could be improved: 1) temperature of the tranquility pool needs to be raised a couple of degrees 2) bad drains smell in rooftop restaurant & bar needs to be addressed

    Staff were excellent. No request was too much trouble. Great location and great breakfast.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    We went for a relaxing week, and this hotel was everything that we hoped for.
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 7 nights
    • Submitted via mobile

    Nothing at all

    Everything - lovely room, with great views of the river. Friendly attentive staff, and excellent dervice

    Stayed in November 2023

  • Reviewed: 27 November 2023

    10
    We loved the hotel and definitely will visit again.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    We liked evertyhing but if we have to be picky, when we arrived, hand wash and shower gel were empty. We had to ask a housekeeper to fill it up for us.

    Staff was kind and friendly. The location was perfect. The room was well equipped and clean. We loved our stay at the Hotel.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    10
    It was outstanding and we highly recommend it anytime.
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 4 nights

    It's advisable to make a reservation in the sauna/pool. There is only little space at the pool/sauna area, which is a bummer if you cannot get in but on the other hand you can enjoy some privacy if you get in.

    It's a quiet and exquisit hotel with a beautiful and thoughtful room interior and the best view to the old town. The extra steps to the city ar totally worth it.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    More than perfect
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite
    • Stayed 1 night

    It rained the whole time. However, the hotel provided us with an umbrella, and we were able to enjoy the surroundings on foot.

    The hotel is fantastic, the staff are incredible, the room has a wonderful view. Everything was perfect. I even wanted to stay longer and enjoy it more, but I had another trip planned next. And I have to mention: the breakfast is absolutely amazing. I could live on that breakfast all my life.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    An experience not to be missed
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 4 nights

    Loved everything.

    The hotel is exceptional. All the staff are ever so friendly and helpful. The view from the room across the river was superb. The room was huge with king size bed, kitchenette (even had dishwasher), large bathroom, chairs and table, and balcony. The perfect place to stay in Porto. The stay was also heavily discounted by booking.com.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Corridor down to lift from reception felt very industrial

    Wonderful staff who were so welcoming. Food was excellent.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Best place we ever stayed in Europe.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    The 30 mins sauna slot is a bit short in the wellness area but we understand it is unavoidable when busy.

    Outstanding customer services, amazing view, excellent value for money. We were so impressed.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very nice place as well as very kind peoples. All facility is good condition, especially good meal.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    One of the best hotel stays we have encountered yet. Friendly staff you went above and beyond, modern interiors and exce
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 2 nights
    • Submitted via mobile

    We loved everything about it!

    We loved the feel of this hotel, the modern interiors made it a warm and inviting space to relax and it was spotlessly clean! We absolutely loved our room with an an incredible view over the river, the bedroom was spacious and interiors well thought out, with everything you needed. We ate lunch at the rooftop bar, chose to add breakfast both mornings (as it was so good!) and had one of our best meals this trip at Pot and Pan - the staff were all so friendly and couldn’t do enough for you. We loved the spa and gym facilities too, myself and fiance had incredible treatments and were already planning when we can revisit The Rebello in 2024!

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    A lovely stay
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 3 nights
    • Submitted via mobile

    The pool is beautiful, but slightly small and it was only possible to book for a 30 min slot (which can be extended if the next slot is not full). It was still very enjoyable though.

    The hotel has an incredible view on the river. It was such a pleasure sipping a cocktail on the rooftop. The room was quite spacious and well equipped. The style is a beautiful mix between modern and roman times. The complementary basket and mini bar was truly a plus, sets the hotel apart from other 5*'s. Finally, the staff was so caring and helpful. Overall it was a perfect stay.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    Affordable luxury, comfort and relaxation with five star service.
    • Leisure trip
    • Group
    • One-Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    Our only feedback is that it would be even better if we could have longer slots in the spa.

    We had a wonderful stay. The staff are all friendly and knowledgeable and incredibly helpful, we had so many excellent recommendations. We loved our room and the facilities, and the generous welcome pack. The beds and pillows were supremely comfortable and the toiletries smelled fabulous. Delightful little spa treats a turn down. Breakfast was absolutely superb. Including delicious local and seasonal treats. We had wonderful treatments in the spa. The location is fantastic and a great base to walk from and gorgeous views.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    We will be back for sure!
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 2 nights

    The hotel wasn't very busy during our stay. I believe booking a massage or a 30 min slot at the SPA could become tricky if the hotel is fully booked.

    We had an amzing stay at The Rebello. The staff was very friendly and helpful, each and every one of them, which made the overall experience so special. The rooms were beautiful, very spacious, we really enjoyed the minimalistic style approach. The SPA was also very nice, the ayurvedic massage was a highlight.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Staff were amazing, location was perfect
    • Leisure trip
    • Couple
    • Special Opening Offer
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very accommodating - lots of small extras that made it feel very luxurious

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    Amazing location
    • Business trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The exceptional staff, breathtaking location, incredible window view, and delicious food on the fourth floor made this hotel my favorite throughout my entire stay in different countries in Europe.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Special Opening Offer
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel, modern and clean with stunning views. Well equipped room and amazing staff, very careful.

    Stayed in November 2023

Showing 151 – 175

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