380 Cais de Gaia, 4400-245 Vila Nova de Gaia, Portugal
#1 of 34 hotels in Vila Nova de Gaia
Guests' ChoiceBased on 468 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
9.8
Staff
9.9
Value for money
9.4
Free WiFi
9.4
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End of dialog contentReviewed: 6 June 2024
Phillip
United KingdomParking expensive
Stunning room with every facility
Stayed in June 2024
Reviewed: 5 June 2024
Kehau
United StatesI couldn’t use the stairs to reach my floor but I understand if it’s for security purposes but it would have been nice to take the stairs
It did feel like luxury! A big surprise for us. We really felt very pampered and well taken care of
Stayed in June 2024
Reviewed: 3 June 2024
Jennifer
United StatesThe location was perfect. The hotel was clean, breakfast was excellent, and the staff were so nice!
Stayed in May 2024
Reviewed: 1 June 2024
Helen
United KingdomNothing
Everything. The service was the best I’ve experienced. Friendly, chatty, nothing any trouble, knowledgeable and offering help and information to improve our stay. Started a week before our visit with highlights of the area, bespoke recommendations and offers to help with bookings. The room and view were outstanding. Beds super comfortable. Large open area with amazing views of the iconic bridge. Didn’t feel like a city break. Spa was a real sanctuary that you had almost to yourself through well considered booking system. Breakfast was delicious. Staff, again amazing. The best pain au chocolats and pastal de nata ever
Stayed in May 2024
Reviewed: 1 June 2024
Rr00715
CanadaThis is a gem of a hotel would return for a longer stay next visit to Porto. Room was spacious and very comfortable staff treated us very well valet parking and showed us around the property.
Stayed in May 2024
Reviewed: 1 June 2024
Aoife
IrelandSpa facilities were sometimes busy, check-in system unclear if not availing of a treatment when desk was not supervised
Stunning hotel. Great location, a short walk to cross the main Luis I Bridge into Porto Centro. Amazing spa, we had relaxing massage treatments which were amongst the best we’ve ever had. Lovely rooftop bar, with good music and drinks options. Helpful and friendly staff both in reception and rooftop bar
Stayed in May 2024
Reviewed: 31 May 2024
Rebecca
United StatesThe view from our room was incredible! And the staff was so attentive. The rooftop restaurant made us very happy!
Stayed in May 2024
Reviewed: 31 May 2024
Teresa
United StatesSpa had hydros but cold water
Really outstanding service at this tastefully renovated new hotel. The two bedroom suite was incredibly comfortable. Great beds and linens as well as comfortable seating. Personally, we loved the location, giving you incredible views of portal on the other side of the river and making afternoon wine, tasting a breeze. It’s a short walk over the bridge into all the action but quite peaceful to come back in the evening. Breakfast was made to order and excellent
Stayed in May 2024
Reviewed: 30 May 2024
Craig
United StatesThe term Hot Tub is misleading as it is pool water temperature. We stayed 3 nights, one night on the second floor with an incredible view, and two nights on the first floor of boat wing with a very limited view. Food for dinner on Roof Top Restaurant was just average.
Breakfast was great. Spa was nice.
Stayed in May 2024
Reviewed: 29 May 2024
Elizabeth
United StatesNot applicable!
Friendly staff, super clean, QUIET, very peaceful environment.
Stayed in May 2024
Reviewed: 29 May 2024
Jojo
United KingdomI can not recommend this beautiful hotel enough, a warm friendly welcome, gorgeous location looking across the Douro and a short walk straight into the main centre. Fab roof terrace, delicious food and drinks, the breakfast which is included is exceptional The spa is heaven and the treatments so good. We hired bikes for the day and they even provided beach towels Our room was just stunning a mini apartment so we had space to relax and decompress after a busy day I would go back in a heartbeat I just loved everything about it!
Stayed in May 2024
Reviewed: 29 May 2024
Laura
United StatesGreat, plentiful breakfast. Lots of choices
Stayed in March 2024
Reviewed: 28 May 2024
Alan
United StatesThere was nothing we didn't like!
The location right on the Douro River was exceptional. We had a wonderful view of the river and of Porto from our room and balcony. Our studio had a lovely bathroom, kitchen and sitting area as well. The breakfast buffet was the best we encountered in our one month stay in Portugal. What a great variety of food, and you could order other items to be cooked for you, too. We also ate dinner at the rooftop bar and in the restaurant and had excellent food both places. Every person we encountered on the staff was so friendly and helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Bullock
United StatesStunning views of Porto! Amazing rooftop bar and a beautiful spa. Great location and nice to have extra space with a kitchen. Concierge is very friendly and knowledgeable about the area and fun things to do.
Stayed in May 2024
Reviewed: 21 May 2024
Michael
United StatesThe only thing I didn't like was having to check out from that amazing room.
Absolutely loved our room! What an incredible view of Porto and the river. Great rooftop restaurant too offering international cuisine and great Pizzas! Thank you
Stayed in May 2024
Reviewed: 21 May 2024
Anthony
AustraliaStaff were not Helpful, nor friendly
Location was superb. Rooms were very comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Anna
NetherlandsNothing everything was perfect
Loved the view the room size and decoration and the stuff. Service was immaculate. Definitely recommend this boutique hotel
Stayed in March 2024
Reviewed: 20 May 2024
Lena
NorwayGreat location and view over to Porto. Easy to navigate around from here. The breakfast was great and the service was always on point. Great massage too from Martha!
Stayed in May 2024
Reviewed: 20 May 2024
Ronald
United StatesReserving the hot tub.
View rooms and top notch service. Breakfast was the best I’ve had anywhere
Stayed in May 2024
Reviewed: 19 May 2024
Dp
United StatesLocation
Stayed in May 2024
Reviewed: 19 May 2024
Tim
United KingdomThe breakfast was okay but not enough choice on the menu
The rooms are very comfortable and quiet. The location is excellent
Stayed in April 2024
Reviewed: 18 May 2024
Ziggy
United Kingdom…
The views, the room, the facilities and especially the staff.
Stayed in May 2024
Reviewed: 16 May 2024
Vage
ArmeniaLength of our vacation. Everything else were perfect
Wow. Just wow. Amazingly beautiful Hotel with big fresh rooms and very nice stuff Views are insane from there. Very cozy and nice SPA. Highly recommend
Stayed in May 2024
Reviewed: 15 May 2024
Robbe
BelgiumWe had dinner at the restaurant, but there was no music or no candles, so it didn't feel cosy at all. Food was also not the best.
The rooftop has an amazing view of Porto - probably the best view in town! The room we got was very spacious, breakfast was excellent and the staff was very friendly.
Stayed in May 2024
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