Lugar da Ponte, 5085-034 Pinhão, Portugal
#7 of 27 hotels in Pinhão
Guests' ChoiceBased on 590 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.1
Value for money
8.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Zoe
United StatesNothing, all superb
The property has a superb view and location. The pool was clean, comfortable and refreshing. The breakfast was delicious.
Stayed in May 2024
Reviewed: 4 June 2024
John
CanadaA couple of pieces of furniture in the room were a bit smelly. Food was good but not great.
Great location. Very convenient and wonderful view.
Stayed in May 2024
Reviewed: 1 June 2024
Tradd
United StatesStaff was not very friendly, wifi was pretty bad, restaurant prices were way too expensive for what you got.
5 star grounds. Amazing view and pool
Stayed in June 2024
Reviewed: 30 May 2024
Ze'ev
United StatesAmateurish servers, bread with meals was "Extra".
We waited too long for food. No doorman or porter to immediately help on arrival. Finally someone helped.
Stayed in May 2024
Reviewed: 29 May 2024
Eric
SwitzerlandThe hotel restaurant had food that was fine, but at prices that would imply an excellent standard. We found restaurants in the village with better food at lower prices. All in all, though it is a lovely property.
The location is wonderful as are the grounds of the hotel. The views are great. We particularly enjoyed the patios for many of the ground floor rooms. It is extremely convenient to the train station (in fact there is direct access from the hotel)
Stayed in May 2024
Reviewed: 23 May 2024
Tatiana
United StatesEverything was really good
Stayed in May 2024
Reviewed: 20 May 2024
Chester
United StatesThe included dinner was a bit too nouvelle cuisine for us. Also, we were there two nights and the menu for the included dinner remained the very same—too repetitive. Will skip that next time.
Location, highly attentive and professional staff. They greeted us throughout our stay with enthusiasm and smiles. Beautifully maintained grounds. The view from our river front balcony was stunning.
Stayed in May 2024
Reviewed: 14 May 2024
Joan
United StatesI wish they offered 2 bedroom/2 bath rooms.
Absolutely perfect Duoro Valley location! The minute you enter your room you immediately see the outstanding vineyards surrounding The Vintage House. Large, comfortable rooms with all the amenities needed for your perfect stay. The only hotel to stay at in the Douro Valley!
Stayed in May 2024
Reviewed: 13 May 2024
Rhona
United Kingdomwonderful views, and plenty of space
Stayed in May 2024
Reviewed: 10 May 2024
Evgeny
United StatesNoisy AC, shower doors just not hold the water.
Fantastic location, very nice property, well manicured land.
Stayed in May 2024
Reviewed: 9 May 2024
Phung
United StatesThe AC was inconsistent and not strong enough.
It was next to the Pinhão train station. The property was well maintained and clean.
Stayed in May 2024
Reviewed: 6 May 2024
Sandy
PortugalStunning view from bedroom balcony
Stayed in May 2024
Reviewed: 4 May 2024
Philip
CanadaThere is nothing I can add to improve my experience-
Location was beautiful with the rooms looking out onto the Douro River and the wineries. The hotel was spectacular, and beautifully designed. Exceptional breakfast everyday- organic and nourishing. Staff and service consistently to 5 start quality.
Stayed in April 2024
Reviewed: 2 May 2024
Sara
United KingdomLovely location, beautiful gardens, great view. Breakfast on the terrace was wonderful!
Stayed in April 2024
Reviewed: 23 April 2024
Elizabeth
CanadaBeautiful room great service from staff
Stayed in April 2024
Reviewed: 21 April 2024
Rachel
United KingdomBreakfast, location and staff all amazing. The pool was a little small and the pool ball could have been opened but considering we are off season it was acceptable it wasn’t. To really be amazing it would be great if you could get a massage on site. We did lots of hiking and there was nothing really in town
Stayed in April 2024
Reviewed: 9 April 2024
Tammy
IsraelThe only thing we didn’t like was the mix of nuts they served with the wine. It was not fresh. As for the room - very comfortable amazing view from the balcony but they have a see through glass between the bathroom and the bedroom which make it very uncomfortable!!! When you sit on the toilet your partner in the bedroom can see you 🙄
We loved the view from our balcony The room was very comfortable The staff were super nice and willing to help with any questions we had. Highly recommend!
Stayed in April 2024
Reviewed: 6 April 2024
Julie
United StatesDid not like the bathroom in the room. No mirror to get ready in . Just make up mirror. Also, there was a window where you could see your roommate using the restroom and taking a shower. Very awkward.
How it was right on the river with a beautiful view
Stayed in April 2024
Reviewed: 23 March 2024
Bill
United StatesOverpriced food and drink.
Beautiful traditional hotel in a lovely location. Convenient to the Pinhao train station. Riverside suite was very comfortable with a beautiful view.
Stayed in March 2024
Reviewed: 21 March 2024
Sandra
CanadaSo lovely and comfortable with perfect location and extremely friendly and helpful staff. Came for one night and liked it so much we stayed for three.
Stayed in March 2024
Reviewed: 17 March 2024
Stephen
PortugalPlumbing noises from adjoining room.
Stayed in March 2024
Reviewed: 17 March 2024
George
United StatesHeavy fog made it difficult to see view
Location and upgrades.
Stayed in March 2024
Reviewed: 17 March 2024
Catherine
United KingdomFabulous. It was definitely worth making the effort to get to pinhao. We loved the location and the hotel was fabulous.
Stayed in March 2024
Reviewed: 14 March 2024
Siim
EstoniaHeating-cooling vent made loud noise. Suit had only one bathroom and traveling with family it was bit inconvenient (considering the price). Pool was not heated or cleaned.
Location and view were perfect! Good breakfast. Big room. Good water pressure.
Stayed in March 2024
San Gimignano, Italy
Jaca, Spain
Champoluc, Italy
Cuautla Morelos, Mexico
Singapore, Singapore
Stormsrivier, South Africa
Sunny Beach, Bulgaria
Chiang Mai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content