Rua de Entreparedes 40, União de Freguesias do Centro, 4050-240 Porto, Portugal
#18 of 225 hotels in Porto
Guests' ChoiceBased on 550 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.3
Staff
9.7
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 15 May 2024
Sue
AustraliaGood location and excellent staff
Stayed in May 2024
Reviewed: 12 May 2024
Richard
United KingdomThe pool was too cold to use. The restaurant is only for fine dining so not practical for families, or those not looking to spend a huge amount.
Lovely breakfast. The decor is beautiful. Loved the small / boutique feel.
Stayed in April 2024
Reviewed: 9 May 2024
Rachel
SingaporeThe room was very comfortable and the staff were so friendly and helpful. The morning breakfast was also really good with a lot of options which were all great.
Stayed in May 2024
Reviewed: 8 May 2024
Evgeny
United StatesParking 25 euro… and bathroom ventilation. No vegetables on breakfast… however good breakfast.
Lovely place, with very nice people. It always great idea living couple days in palace. Bed and sheets are impeccable. Glass of port just great.
Stayed in May 2024
Reviewed: 8 May 2024
Brian
United StatesLack of bathroom privacy from rest of the hotel room.
Beautiful building, decor, and design. There was a lovely cafe in the lobby and a gorgeous restaurant downstairs. The staff was also very kind and accommodating.
Stayed in May 2024
Reviewed: 6 May 2024
Tammy
GreeceNothing. All was great
Amazing property in Porto. Great service, kind staff and beautiful rooms.
Stayed in February 2024
Reviewed: 3 May 2024
Juliet
United StatesCan't think of a thing.
Everything about this hotel was fantastic. Breakfast was lavish -- a buffet as well as menu items. There is a small tea room where you can get great sandwiches, coffee, tea, wine, and pastries to-die-for. The two gentlemen concierges who helped us were incredible -- everything from directions to finding places to eat and making reservations for us.
Stayed in April 2024
Reviewed: 30 April 2024
Karin
United StatesBeautiful building and decor
Stayed in April 2024
Reviewed: 27 April 2024
Nuno
United StatesStaff is absolutely detail oriented and very helpful.
Stayed in March 2024
Reviewed: 25 April 2024
Mary-jane
United KingdomThere was nothing I didn't like about this hotel.
The breakfasts were amazing. So much choice and any personal request accommodated by incredibly hospitable staff. Best breakfasts I have eaten at any hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Peter
CanadaNothing to dislike provided that you do not expect this facility to be modern. Instead, the ownership and management take pride in the period feel of this 19th century building and the high quality renovation and restoration that they have undertaken. The spacious rooms and high ceilings ensure good circulation of air.
Located in the hotel's dining room/restaurant in the basement, the breakfast area includes the restful and private terrace area adjacent to the pool. Breakfast service was excellent. The Eggs Florentine are exceptional - poached perfectly on a very fresh bread with spinach base and homemade hollandaise.
Stayed in April 2024
Reviewed: 19 April 2024
Sandra
CanadaNothing to dislike
The staff were particularly kind, helpful, and professional. The welcome was generously hospitable. The building has been beautifully restored, although a couple of the bathroom fixtures, reflected the age of the building,, but not adversely. The breakfast offered anything you could possibly want, including cooked to order selections from the kitchen. Try the eggs Florentine! The light food/drink offerings in the library are delicious. Mario is so helpful and knowledgeable. Torel Palace is a haven of peace in a busy vibrant city. (actually stayed three nights, not the one that booking.com recorded)
Stayed in April 2024
Reviewed: 18 April 2024
Charles
United StatesExcellent service! Excellent accommodations!
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
United KingdomNo complaints whatsoever
The hotel is just beautiful. Loved our bedroom which was spacious, incredibly comfortable, luxurious, light and airy.
Stayed in April 2024
Reviewed: 12 April 2024
Nicolas
Francethe equipment where nowhere to be found, such as a USB plug, the TV isn't the best and the negative is a bit private but the bed mattress was a bit hard. but that's little details.
the room is massive, very big, with a lovely "hauteur sous plafond" de 4-5 meters, the bathroom in the middle of the room in a cubicle is fun. the breakfast is good, and those Blind eggs are fantastic. we did manage to do the Blind restaurant experience but the place is inside the hotel, so if you are staying, I would suggest doing it. the location is also very good. and the personnel is nice.
Stayed in April 2024
Reviewed: 2 April 2024
Sarah
AustraliaA gym would be good
Beautiful hotel, extremely comfortable and friendly helpful staff. Breakfast was superb. We loved everything.
Stayed in January 2024
Reviewed: 1 April 2024
Michele
United Statesthe HOTEL is gorgeous! I highly recommend staying here if you are in PORTO. I'd stay again. I loved the location and the charming library, the staff is lovely, the wine is delicious and the breakfast is fantastic! The rooms have beautiful mirrors!
Stayed in March 2024
Reviewed: 30 March 2024
Ron
United StatesToilet wasn’t as private as I might have liked.
Room had a unique layout and was very comfortable. Great location and very helpful staff.
Stayed in March 2024
Reviewed: 17 March 2024
Joanna
NetherlandsNothing really
I liked the way I was greeted when I arrived. Incredibly friendly. And being shown my upgraded suite (to make sure I liked it first before they bought up my luggage), was a special touch. And the food and drinks were excellent.
Stayed in March 2024
Reviewed: 16 March 2024
Guy
United KingdomAll
Stayed in February 2024
Reviewed: 14 March 2024
Erick
SpainStaff was perfect
Stayed in March 2024
Reviewed: 13 March 2024
Adriana
United StatesAmazing, wonderful staff, polite , friendly, and very helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Susan
United StatesNot a thing
Phenomenal staff, exceptional complete breakfast, comfy beds, excellent location, cozy library/cafe
Stayed in March 2024
Reviewed: 9 March 2024
Jayne
United KingdomThe bathroom was too dark to put make up on. Needs magnifying mirror fixed in with bright light And shampoos etc better marked! As we could not distinguish between hair conditioned and soap
The history and clever conversion The location was very good and all was comfortable
Stayed in March 2024
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