The paths around the hotel are a bit broken but that was not a big issue. It is pretty spread out so involves a bit of walking. It is not actually in Monchique town but that was not a problem as we had a car.

The pool and surrounds were just great. It is a very pretty setting. The valley was nice. The main hotel was very nice. Breakfast was good.

Stayed in September 2023

Rooms could be decently renovated even with aim to keep antics style. Analogue TV would be amusing attraction if it worked.

Breakfast was very good. Restaurant is serving very good food both for lunch and dinner. Main attraction is thermal inside pool and outside pool.

Stayed in August 2023

The continental breakfast was excellent and my room was very comfortable. It was a little further up the mountain than I anticipated but this was not a problem.

Stayed in September 2022

the bar didn’t have anything to eat during the day

I like the pool a lot and the location that is very calm and relaxing

Stayed in July 2022

Unfortunately we ended up in a substandard poorly decorated room at the top of the cheapest part of the hotel, as we were only staying one night we just let it go but would not make the same mistake twice. on arrival at the hotel we had to drive around the block four times to find reception had to go back and find some keys that worked having been incorrectly issued in the first place.

The hotel is essentially an amalgamation of a number of buildings that are centrally run, some are more modern and clean than others, this is not made apparent during the booking process.

Stayed in July 2022

No air con in bedrooms, very hot and humid, very dark bedrooms. Restaurant was limited on food and had to walk 15 mins to next Restaurant where there was choices. Not many activities nearby. No light fixtures on the ceiling. No ironing board

Beautiful views of the moutains

Stayed in June 2022

Little bit old

Beautiful location

Stayed in September 2021

Awful signalisation to find the right hotel or car park. Walked around with our suitcase and when at the hotel found out reception was closed and that I should find the central reception. Then struggled to find the central reception. I understand they moved people into one same hotel because there weren’t many guests. Just should have warned us about where to go for check-in in one of the several messages they had sent prior to the date or put up a sign at the other hotels or road signs. Also should reimagine the whole signalisation of just provide more info.

Got upgraded to a 4* hotel inside the resort with a big balcony. Calm, clean place where you feel close to nature. Nice interior and exterior pool with Monchique’s alkaline water.

Stayed in September 2021

No WiFi in the room Long walk to the restaurant of the hotel and the lights were out of order on the path. Lousy coffee

Nature Enough parking Nice room

Stayed in August 2021

The hotel and rooms desperately need maintenance. Shortage of staff, one room was not cleaned and had a half drank bottle inside.

Not my first time in monchique, I love it and would love to recommend it to my friends, it's a small hidden treasure in the region.. But the management of the facilities have become terrible, no maintenance, poor cleaning..

Stayed in August 2021

The cleaning team was too small and could not handle the tasks in a timely manner. Our check-in was delayed by 2 hours due to cleaning delay. Moreover, the room photos posted on Booking.com website were wrong. The hotel our reservation was for, was placed in a continuous noise environment. We had to ask to be moved to another facility. The staff were kind enough and relocated us to a noise free location, after the 1st night. The noisy hotel was called a 3 stars and the one we moved on the 2nd day was called a 4 stars. However, the 4 stars did not have a minibar and there was a strong smell of mold in the room. The window courtines were dirty in both hotels, but the linen, towels and sanitary were clean. The vacuuming was also a weak point, there were visible hairs on the floor in both places. We specifically requested the cleaning team to clean our room on the 3rd day, we were also out of toilet paper, but we were told they did not have time.

The food is good, the location is beautiful and the surrounding nature is fantastic. The outdoor pool is lovely but the water is much colder than advertised, probably not more than 20 Celsius. The nearby springs are refreshing and the whole atmosphere is peaceful and relaxing. Great service also, during breakfast serving and generally at the restaurant.

Stayed in August 2021

The room was quite small, the hair dryer was not working and the phone was not working for external calls.

The swimming pool and the surrounding area.

Stayed in July 2021

The toaster was broken at breakfast. The buffet evening meal was expensive

The location is very beautiful

Stayed in October 2023

Hotel Termal building itself is, I suspect, a good 20 years old now and some very, very minor aspects of the room and building are starting to show their age, but this doesn't affect your stay and is nothing a little refit wouldn't fix. In fact, I think while we were there the entire first floor was going through just that.

The staff were excellent, very friendly and helpful and very pro-active in communication. We loved the location, up away from the madness of the main seaside resort, it felt 'real', authentic and far more relaxing. Considering it's a short 20 minute drive into Portimao, and the town of Monchique is a short drive up the road, it was a nice quiet location to stay away from the mad crowds. There's enough locally in terms of places to eat - Cafe Imperio worth the short walk if you like beautifully cooked chicken, Portuguese-style - and the 19th century buildings around the hotel are lovely and picturesque.

Stayed in September 2023

Everything in the rooms is so old and dated, they won't change your towels or sheets.

Staff was nice

Stayed in August 2023

The bar lacked a good bartender - like it wasn’t his regular job and knowledge set.

Wonderful selection for dinner and breakfast delicious! Pleasant, bright, open dining indoors and outside historic patio area

Stayed in October 2022

The room was very dated and we couldn't obtain a WiFi signal, plus their was bird droppings on the balcony table/chairs and wall from the day we arrived. I cleaned it once at the end of the stay and at no point did any of the cleaners attempt to clean etc. Bathroom shared with ants. This is the 5th stay in this hotel and have always had a different room in a different section of the complex, but this time in my experience the standard has lowered. We even tried to move rooms but staff very unhelpful, a take it or leave it attitude - no pillow cases on pillows for 1 and not to mention numerous of reasons why we would never go back there again... not a great start to our holiday. It's just as well we were moving onto a better accommodation. We look back a laugh now and think never again!!

Location and health spa

Stayed in August 2022

Hotel too abandoned, wallpapers thorn on the walls, too noisy from the Refrigaration machines from factory in front of hotel and spa in the back of the hotel. Book another restored hotel not this one.

Breakfast and location.

Stayed in September 2022

i found it very run down. i found an open can of soda in my closet when I checked in. key cards didn’t work. i had to hike up and down the mountain every time. they never came to clean my balcony that had a beehive destroyed on the floor. the spa is a joke don’t even bother save your money. nothing works. thermal water should be hot it was basically an indoor pool. staff is very aware about all issues we had to laugh about it. again the staff was great friendly not there fault. management company to step up or owners. you can only blame covid for long. you will lose clients. I’m sure future plans are going to be great but in the meantime!!! what make others suffer.

staff was very nice. food was good special the restaurant up the hill.

Stayed in August 2022

The rooms were a bit old, but good for the value.

Breakfast was great, , and the staff was very considered about my gluten free options. We had a situation with the room and manager Filipe dos Santos sorted it out swiftly to make our stay more agreeable. The swimming pool was great, the only thing missing was a bar service by the pool. Renato Reis, the singer from the first night was a very good professional.

Stayed in July 2022

No complaints at all.

Great restoration hotel, in a picturesque location. Excellent breakfast and diner. Great swimming pool in nice garden surroundings. The staff is friendly and welcoming. The bed, mattress and linens are high quality.

Stayed in July 2022

this place is amazing! gutted that we only spend one night. can’t wait to come back. everything was spot on

Stayed in July 2022

Nothing everything is good

The pool, the restaurant and how spacious the hotel is.

Stayed in July 2022

The on site restaurant was very pricey.

Stayed in February 2022