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Reviews of Palau Royal Resort 5 stars

P.O. Box 10108, 96940 Koror, Palau

#5 of 27 hotels in Koror

Guests' Choice

Review score

Based on 68 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    7.7

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Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Some drunk drivers over-speeding in the night, making nosies and deterred people to walk outside.

    Nice staff and good facilities, like the clean private beach and swimming pool.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Great stay and hope to come back
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 14 nights
    • Submitted via mobile

    Food in restaurant could be better. Was missing more fresh fruit during breakfast

    Close to beach/sea and various restaurants Great view

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Nice hotel to treat yourself
    • Leisure trip
    • Solo traveller
    • Superior Garden Double or Twin Room
    • Stayed 7 nights

    very nice hotel. good location. a bit pricey but you're worth it! Nice little beach. good warm pool!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    incredible stay...staff was courteous considering they only get paid minimum wage of $3.85.tip staff
    • Leisure trip
    • Solo traveller
    • Superior Garden Double or Twin Room
    • Stayed 1 night

    maid was kinda overbearing lol kept knocking on the door wantting to clen the room and had the do not disturb light outside the door on...but it was in poor working order...alos palu needs wastewater plumbing..most folks from the western world do not use Bidet's

    Sunday brunch was really great!! Bakery Perfect

    Stayed in March 2024

  • Reviewed: 8 April 2024

    9.0
    Quite a lovely experience staying here
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The swimming pool would be more perfect if there is some shadow area.

    Well equipped with nice facilities, easy access to the ocean with a private harbor

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Great stay in Palau
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Good location, nice facilities and private beach. Excellent staff.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Nice hotel,definitely recommended
    • Leisure trip
    • Group
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Nice hotel, clean, spacious and bright rooms, nice surroundings with a pond with exotic fish, small but nice beach, good breakfast, beach bar, close to the famous Drop off restaurant, nice staff

    Stayed in March 2024

  • Reviewed: 10 February 2024

    9.0
    Exceeded expectations.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Price was on the high end.

    Breakfast buffet was quite good. All the hotel staff were very friendly and helpful. I really appreciate little things like the fact they provide laundry detergent. I also liked that they provided guest laundry machines.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    convenient and comfortable stay in Koror
    • Leisure trip
    • Family with young children
    • Superior Premium Single or Twin Room
    • Stayed 10 nights

    The breakfast buffet wastes very little food when it's shutting down. If you get there late (9:00+ when it closes at 9:30), expect slim pickings. You can still get an omelette made to order, but don't expect more cut fruit to appear. Hotel wifi login page constantly de-auths your devices. The login is annoying, and you'll end up memorizing the username/password and regularly re-entering it. The wifi can be super slow depending on location. I had a work video conference call at 5am that I couldn't avoid, which I intended to take from the IT conference room to avoid waking my family. The 2GHz wifi (couldn't get 5GHz) was lossy and high latency at 4:45am. I ended up rigging up an ethernet connection which worked, but a non-computer person wouldn't be able to do this... so if you're intending to do synchronous work from the resort, I recommend a dry run or two if it's important.

    The location in Koror is great for access to restaurants, tours, etc. The beach and pool are great for the kids. The staff are friendly and helpful. We stayed in the renovated rooms and the interior was modern and comfortable. My family of 6 was very happy with the resort, and we'll certainly consider it when we return to Palau.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Nice but overpriced hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The food in the restaurant been dissapointing, so we eat elswhere. This hotel is more like 3 star in Europe.

    Nice beach area, view from the room, location

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Great but pricy
    • Leisure trip
    • Solo traveller
    • Superior Garden Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The price so expensive

    The accessibility of the beach. The clean spacious room, the pool and definitely the food

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Enjoyed my stay.
    • Leisure trip
    • Group
    • Superior Garden Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Sort of off season but beach bar wasn't open. Slight issue arranged pick up from airport.

    Very friendly staff. Up graded property from previous visit. Room was nice. Enjoyed the balcony. Breakfast was excellent. All the amenities. Close to snorkeling park. Nice on site shop and scuba store. Always enjoy the little beach area. Nice little coral reef starting.

    Stayed in October 2023

  • Reviewed: 21 November 2023

    9.0
    Very satisfied and will try to visit this Hotel again.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Harbour View
    • Stayed 14 nights
    • Submitted via mobile

    Can’t find anything…

    Everything…. Very nice staff, all of them. Nice location, nice private beach, nice pool area, OK gym, etc :-)

    Stayed in November 2023

  • Reviewed: 24 October 2023

    9.0
    Worth it for a splurge day-use hotel
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 1 night

    Our room faced the marina. Ask for a beach view room which is far superior.

    The pool and beach were excellent. We used this as a day-use hotel after vacating our liveaboard at 8am and before our 1am flight. We never tried the hotel restaurant. There is a bar/restaurant on the waterfront a five minute walk from the hotel which serves great food at a reasonable price. We lunched there. We ate dinner at the excellent Taj restaurant in downtown Koror which has a free pickup/dropoff service to/from your hotel. (Koror's "downtown" is too far to walk comfortably and has little to offer.) The hotel allowed check in at about 11 but we used the pool right from our arrival at 8am and onwards. While a pricey for just dayuse, it was a very pleasant place to spend the day and evening.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    AWESOME, we will stay here again!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Harbour View
    • Stayed 8 nights

    Beds were firm. Both of us have bad backs. The housekeeping staff brought a soft mattress topper that helped alot and was very comfortable. :))

    The location was excellent, the staff was superb!! Very friendly and willing to go out of their way. They took time to get to know you and anticipated your needs. SUPER FRIENDLY! Rooms clean and spacious. The salt water pond out in front was awesome with fish feeding at the end of every day. The restaurant staff even made a cheesecake for my wife's birthday! Couples massage was very relaxing. Thanks to everyone for making this such a wonderful trip! We will be back! Dr Bob and Tammy.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 2 nights

    They did not show up at the airport when we landed. It was 1am, so rather annoying.

    Staf was very helpful and attentive. We really enjoyed staying here and, despite an issue with transportation, they solved it satisfactorily.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    A taste of paradise!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Harbour View
    • Stayed 7 nights
    • Submitted via mobile

    No poolside or beach refreshments area. No hot drinks or service in reception area - although great seating areas and lovely sea pond with fish!

    Clean, great service, good food (especially buffet). Lovely beach and excellent location

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    None

    Nice staff and good private beach

    Stayed in September 2023

  • Reviewed: 23 August 2023

    8.0
    Thank you for welcoming us and making us feel so at home. We will be back.
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Price was reasonable for a hotel but a lot for a family of 5 with a 3 person maximum per room. Room was large enough to have fit us all so was frustrating to spend double cost and to sleep in twin beds separate from my spouse, however,Staff accommodated adjoining room with kids and once we accepted cost, we enjoyed the extra room especially with dive and snorkel gear.

    The staff was AMAZING. So friendly and kind and felt like family. Breakfast was fantastic. Beer and laundry facilities prices were fair. Charging to room was very convenient with international cash and cards. Beach was very small but private. Kids room was amazing and much appreciated. 24 hour front desk was very helpful considering odd flight times. Location is perfect if you are diving as it is right next to the docks for the companies. Also waking distance to mini marts and bars and restaurants. Highly recommend.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Gym equipment is old and in need of maintenance. The gym is small…. Old pool and pool equipment

    the beach is clean

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Strongly recommended.
    • Leisure trip
    • Family with young children
    • Superior Garden Double or Twin Room
    • Stayed 3 nights

    The people who work at the reception always take care of our young son and it really makes us happy. We have found here all the essentials expected of this hotel. Of course, the price cannot be different from the quality of service, so we also feel satisfied.

    Stayed in April 2023

  • Reviewed: 3 July 2023

    10
    Awesome
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Toilet not accessible bu wheelchair.

    Beach and saltwater pool. Very helpful pool staff. Excellent Service. Restaurant also great. Excellent view.

    Stayed in July 2023

  • Reviewed: 30 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Excellent front desk and concierge , very welcoming and helpful

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Overall a positive experience
    • Leisure trip
    • Couple
    • Superior Garden Double or Twin Room
    • Stayed 4 nights

    Cleanliness could be improved (lots of dust under the bed).

    Positive were generous regulations regarding check-in and check-out, a competent and helpful receptionist, and a nice garden with a fish pond.

    Stayed in April 2023

Showing 1 – 25

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