Cpt.Av.Alex Serbanescu 18-20, Sector 1, 014292 Bucharest, Romania
#29 of 225 hotels in Bucharest
Guests' ChoiceBased on 791 hotel reviews
9.0Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.5
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 20 June 2022
Elena
Romaniathe beds, old doors, old ventilation sistem
it’s location, the staff (especialy the waiters at breakfast)
Stayed in June 2022
Reviewed: 18 June 2022
Ginka
BulgariaNothing
All
Stayed in June 2022
Reviewed: 17 June 2022
Ionut
United KingdomEverything was perfect. Best thing about our stay was the staff, really kind and helpful, they went above and beyond to make us feel welcomed. Internet, parking, walking distance to Promenada Mall. Top!
Stayed in June 2022
Reviewed: 16 June 2022
Ahmad
United Arab EmiratesLights are very weak AC took long time to cool the room
Staff all of them are amazing and well trained to serve customers
Stayed in June 2022
Reviewed: 15 June 2022
Andreea
IrelandWe had no issues.
Room was big and clean.
Stayed in April 2022
Reviewed: 14 June 2022
Sandu
Romaniatheir system of ventilation, very very noise, tried to stop it, nothing worked, I don’t know if it is just that room
staff very nice, location very good
Stayed in June 2022
Reviewed: 10 June 2022
Nikola
SerbiaCleanest
Hospitality
Stayed in June 2022
Reviewed: 2 June 2022
Adrian
RomaniaConsidering the position is in a business area of Bucharest, I did expect a bit more power sockets to be available
The personnel was friendly and very nice towards the guests and the breakfast was very good.
Stayed in June 2022
Reviewed: 29 May 2022
Ziv
Israelthe location, the staff was very nice. the manager was very attentive and nice, great service.
Stayed in May 2022
Reviewed: 27 May 2022
Lloyd
United KingdomThe receptionist was fantastic. Tried for 20 mins to get me. Taxi during rush hour and mid-stadium concert. She was very good and never gave up.
Stayed in May 2022
Reviewed: 23 May 2022
Alice
United Kingdomclean, fresh everything was nice
Stayed in April 2022
Reviewed: 23 May 2022
Martina
Czech RepublicBreakfast was great :-) I really value the manager being on place and being really nice to all quests. I felt like I am part of the family. Even though I was there first time, I felt like "welcome back" :-)
Stayed in May 2022
Reviewed: 15 May 2022
Alexandra
RomaniaGreat room size, very clean. Friendly staff.
Stayed in May 2022
Reviewed: 7 May 2022
Maamoun
Saudi Arabianothing
Covid change the world except Crystal palace as always great
Stayed in May 2022
Reviewed: 7 May 2022
Ben
United KingdomThe cleanliness of the room could be improved. The bathroom sink looked like it had not been properly cleaned and the water container of the room coffee machine had green mould in the bottom.
The staff were very nice and polite and the onsite food (evening meal and breakfast) were excellent. The room was very spacious and well equipped and the hotel in general was very nice.
Stayed in May 2022
Reviewed: 2 May 2022
Anca
Romaniacomfortable and clean
Stayed in April 2022
Reviewed: 22 April 2022
András
HungaryA/C could be a bit stronger in the room.
Clean big rooms good for several days stay.
Stayed in April 2022
Reviewed: 18 April 2022
Georgios
GreeceFriendly Staff. Renovated rooms
Stayed in April 2022
Reviewed: 12 April 2022
Manta
RomaniaNice hotel, very clean
Stayed in April 2022
Reviewed: 28 March 2022
Dennis
United KingdomSafe deposit box is tiny and doesn't fit in a laptop, that could have been an easy improvement.
Good restaurant and the service, fresh juices for breakfast, very helpful staff, balcony in the room, spotlessly clean, convenient for the airport
Stayed in March 2022
Reviewed: 12 March 2022
Ciprian
RomaniaThe mattres is not confortable at all
Super friendly staff, very convenient location for Pipera offices
Stayed in March 2022
Reviewed: 8 March 2022
Cosmin
RomaniaNo free bottled water in the room, room having cigarette smell, bathroom airing not good and thus having a persistent unpleasant smell, bathroom heater working only after asking staff to make it warm, no tee cups in the room, only small coffee cups, no electric water can to make tea in the room, although you get one if you ask for it... Bathroom sink too small to fit your hands beneath the tap and the sink innorder to wash them easily.
Very supportive staff, good breakfast. Room upgraded for free. Calling taxi through reception desk works like a breeze.
Stayed in March 2022
Reviewed: 24 February 2022
Krasatulicika85
United KingdomEverything was perfect how was every time clean,girl at reception it's very nice.. thank you 😊
Stayed in February 2022
Reviewed: 20 February 2022
Oskar
Israel-
perfect! we received a free upgrade - was a very nice to!
Stayed in February 2022
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