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Reviews of HOTEL CRYSTAL WELLNESS & SPA superior 4 stars

Str. Trandafirilor 57-59, 545500 Sovata, Romania

#2 of 18 hotels in Sovata

Guests' Choice

Review score

Based on 114 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 26 April 2024

    10
    Everything you need
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    Pillows and the lady from reservations.

    The food was diverse. We didn't eat the same food on our stay. We had breakfast included. All the food from restaurant was delicious. The spa is awesome. Our kids had a lot of fun and we managed to de-stressed. It was a good therapy for our souls and bodies.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    The indoor pools are great and clean, and it was not crowded. Also the massage service was excellent
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Indoor pools and the hotel restaurant

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Location Indoor pools Massage treatments

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress too soft

    The hotel was amazing , the Spa facilities as expected , clean and relaxing , food was exceptional ( we ordered from the menu for dinner ) the staff was very attending and respectful

    Stayed in April 2024

  • Reviewed: 26 March 2024

    10
    Relaxing for stressfull days
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Been here for the second time at Crystal and for sixth time in Sovata. The hotel has very good facilities, the spa, the staff always kind, polite and ready to help you. The food is delicous, the spa is great, heated pools, sauna always ready at any hour in the schedule. The room is cosy, clean and well equiped. Congrats for the great job you are doing!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spa was to crowded.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    A perfect retreat in Sovata: Hotel Crystal Wellness & Spa exceeds expectations
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything was very good. The combination of impeccable accommodations, well-designed spa facilities, and friendly staff made it a truly unforgettable experience. We recommend this hotel and look forward to returning in the future.

    Our stay at Hotel Crystal Wellness & Spa was nothing short of exceptional. From the moment we arrived, we were greeted with warmth and professionalism by the friendly staff, setting the tone for a memorable experience. The hotel's recent renovation was evident in every detail, from the modern decor to the well-appointed amenities. Our room was spacious, comfortable, and thoughtfully designed. The highlight of our stay was undoubtedly the spa area. Impeccably designed and maintained, it offered a tranquil escape. Saunas, pools, and salt pool, every facility exceeded our expectations. The breakfast provided at Hotel Crystal Wellness & Spa was simply outstanding. We were impressed by the variety and quality of the offerings, which catered to every palate. Freshly prepared and delicious, it was the perfect start to each day of our stay.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Great staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    New, very comfortable

    Clean

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    A place to come back to!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    No complaints! Everything was over the expectations!

    A pleasant place with kind, fun but also very professional staff. Access is easy, and close to the lake and the center of the resort. The SPA is well maintained, the atmosphere is quiet and the water is at the perfect temperature. The saunas were always ready. The room is shiny and nicely decorated. We had a special request for my wife's birthday - we were extremely pleasantly surprised by the way they understood how to delight their customers! Thank you!

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Very nice hotel & spa, excellent food and service.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in March 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Well, there is little not to like. But there are moments in the day when the indoor pools got crowded and it was hard to get a sunbed or a room at the bar near the pool. We found some of the drinks a bit expensive.

    The salty pool and saunas were great for relaxing. We also had a bit of fun with the waterslides. The room was spotless, and everything was in working order. We had breakfast and dinner at the hotel. Both were delicious, with plenty of options to choose from, and enough variety from day to day to keep the dinner interesting. The staff was friendly and very helpful. Overall our stay was pleasant and relaxing. Exactly what we needed

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad coffees

    Almost perfect:

    Stayed in February 2024

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s a pretty noisy hotel. In the evening we could hear the music from the restaurant in our room( at the 2nd floor). Kids screaming and running down the hallway until 12 pm

    Nice staff, clean rooms, great food, generous pool area

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Best hotel and service in Romania!!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the hotel is beautiful. but what makes it amazing is the incredible staff

    Stayed in February 2024

  • Reviewed: 28 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    thin walls

    food, modern, new

    Stayed in January 2024

  • Reviewed: 26 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was gorgeous.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Party Sunday night in the restaurant could be heard midnight from the room.

    Breakfast already from 7.00 and spa open from 08.00. Very good food quality. Excellent staff. Playing room for children. Gym with professional equipment.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect :)

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Perfect SPA experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is brand new. It provides clean and spacious rooms with all the necessary amenities. The food was really nice, there was a good variety of food and drinks to choose from. The SPA had just everything that we needed, including salt water pool, jacuzzi, there were massage services available, sauna and even a pool bar. The staff is also frienfly and helpful, so overall, there is nothing to complain about. We will return for sure. Highly recommended!

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    A lovely location, with kind and respectful staff members. There are lots of variety for the breakfast and dinner. We wi
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room was slightly small for 3 of us.

    We loved the services, from the way we were welcomed to the food, spa facilities.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    The hotel was very confortable.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was generous and good. The staff very handsome.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It's not the case.

    Everything was how I expected but in some cases it exceeded my expectations. Room and public spaces very clean. The spa center is well organised and equiped. The staff is very carefull to your needs and always close to help you everytime. In my opinion it's almost a 5 star hotel. Very good to choose in any circumstances (leisure or business). Keep going like that.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    We will return!
    • Leisure trip
    • Family with young children
    • Double Room with Round Bed
    • Stayed 2 nights
    • Submitted via mobile

    Is new

    Great staff, nice facilities, very clean and comfortable.

    Stayed in December 2023

Showing 1 – 25

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