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Reviews of Relax Comfort Suites Hotel 3 stars

22 Nicolae Balcescu Bulevard, Sector 1, 010052 Bucharest, Romania

#163 of 228 hotels in Bucharest

Guests' Choice

Review score

Based on 369 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Relax Comfort Suites is a nice place to stay, right in the heart of Bucharest.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Our first room was on the noisy side of the building and our air conditioner wasn't working well. After talking to some of the staff (who weren't helpful), the manager stepped in to make sure we were satisfied. Next time, we'll ask for a quiet room when we book.

    The location was ideal--very central. The price was great. The manager, Flory, was very helpful. She worked with us and let us move into another room after our first one didn't meet our expectations. The new room was exactly what we wanted for a comfortable four night visit. It was spacious, comfortable, and quiet.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The stuff was amazing

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Great value for central hotel
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air con didn’t work. Language barrier with staff - not much English spoken. Bathroom could be improved - just needed finishing touches. Close the the road so little noisy but didn’t bother us

    Central location, clean and basic rooms, good value for money. Good shower

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise doesn’t bother me usually and I knew it was a main road but during my stay the hotel had lots of noisy guests until 3 am and the noises from outside meant I didn’t sleep very well.

    Decent location, easy to access lots of sights. The room had everything you need and very large size.

    Stayed in February 2024

  • Reviewed: 6 April 2024

    9.0
    Recommend it 👌
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Probably the bathroom need same make over, it's bit old but clean...

    Good location. Big rooms Clean Nice atmosphere. Recommend

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Great location, clean
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The balcony view was obstructed by advertising and I ran out of coffee after 2 days

    Clean and spacious

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good value for the money, close to old town, very kind and friendly staff.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    It might be a good idea to modernize the bathroom and replace the large bathtub with a shower cabin. The facade of the building is being renovated, so the windows are covered with canvas.

    The location is very good, within walking distance from old town and its attractions - restaurants, cafes, bookstores ... The room is spacious and tidy - we did not use the minibar and coffee machine.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Recommend as base for Buscharest centre explorers.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Heavy traffic sometimes, but no problem with closed windows.

    The location is exceptional. The old centre within walking access. The reception staff really helpful.

    Stayed in April 2024

  • Reviewed: 15 February 2024

    8.0
    It was really brilliant. Thank you
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very kind employees, the room was really nice and clean.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    8.0
    A beautiful hotel in the heart of Bucharest. Thanks
    • Leisure trip
    • Family with young children
    • Double Room with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    The toilet, so squashy in the bathroom

    Large comfortable modern rooms

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Very pleasant stay!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was a little bit cold

    The staff were really really nice. Everything was grate, would stay again!

    Stayed in November 2023

  • Reviewed: 9 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Bedroom and bathroom were big.. Location is great, near the bus stop to/from airport.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Great location and value
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only negatives were, it said there was a terrace but there wasn't with our room. It also said safety deposit box but although there was one, it was just a lightweight box that wasn't fixed to the wall/wardrobe & didn't work anyway - the room felt secure though and 24hr reception, plus no reviews I saw referred to any thefts, so I was comfortable leaving passports etc in the room & we had no issues. There was a fridge but nothing in it/no mini bar & the tea/coffee sachets were minimal and not replaced during our stay but we just went to the handy mini market 1 min walk away, so was fine.

    Great location, just 5 mins walk from University Square & only further few mins walk into old town area. Great pizza and snack/breakfast outlets just 1min walk from hotel, plus a mini market. Metro & bus stops 5 mins walk away. Room fairly basic but clean and everything we needed. Staff were great & lent me a UK adapter to charge my phone. Shower and bath were great, hot water. Smart TV in room. Was happy that room looked as they look in photos online.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Great place in the middle of everything, yet quiet in your room.
    • Leisure trip
    • Couple
    • Double Room with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    No negatives

    Great decor, comfortable bed, and friendly, helpful staff! There was an elevator, and we were able to leave our baggage for a later puck up after we checked out.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    Nice place, good location, good value, friendly staff, big room.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Location very good, the staff very amiable, the jacuzzi in the bathroom occupies all the space
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 8 nights

    The jacuzzi in the bathroom

    The location

    Stayed in September 2023

  • Reviewed: 22 September 2023

    7.0
    Decent room, helpful staff, lack of nearby restaurants.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Bath sides too high to get into - thus could not shower. Very few restaurants close by. Very old elevator.

    Friendly, helpful staff. Felt safe waling on the streets at night.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    9.0
    Great place to stay!
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    It's a small complaint, but some of the bathroom fixtures were damaged, which did not affect the quality of my visit

    Nice spacious room, close to old town and also a parking garage is near

    Stayed in September 2023

  • Reviewed: 13 August 2023

    8.0
    Very good.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There were 2 armchairs in my room that really needed a deep clean.

    My room was huge and had windows over 3 sides the street so I could see everything and it was very light. The staff were very friendly and helpful

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Great location, nice bedroom, kind receptionist

    Stayed in June 2023

  • Reviewed: 25 June 2023

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Used towel and bath mat were hanging on the back of the bathroom door, also bathtub didn't seem to have been cleaned recently and it had the shower head holder broken. Wasn't that soundproof as expected and we could still hear the traffic at 3am.

    Very well positioned, right in the city centre, and very close to restaurants and bars and underground secure parking. Very comfortable bed and helpful staff.

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nice location within walking distance to the old town and various attractions. Has very nice bakery a few blocks away (LUCA), highly recommend to try covrig cu visine (rong shape pretzel with 🍒).

    Stayed in May 2023

  • Reviewed: 24 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Hygiene is not at a very good level. The windows did not close well and was quite noisy. There is no breakfast included

    Good location, friendly staff. . The rooms are big enough and comfortable. There is a very good bakery nearby.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the room smelt of cigarettes terribly

    it’s location was good, the room was spacious

    Stayed in April 2023

Showing 1 – 25

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