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Reviews of Suter Palace Heritage Boutique Hotel 5 stars

Aleea Suter 23-25, Sector 4, 040547 Bucharest, Romania

#4 of 230 hotels in Bucharest

Guests' Choice

Review score

Based on 183 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.9

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    A great place that I would consider to come back to.
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night

    The breakfast selection was good, but I would have expected more selection from a five star hotel.It was a little too far from the center of the city.

    It was a fantastic building.I loved the room.The service was wonderful.The bed was outstanding comfortable .

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    Very confortable room: beautifully furnished, fluffy carpet and a bed that made us feel like in a cloud. Friendly staff who did everything they could to make us feel confortable during our stay. Great location: close to the park and just a few tram stops away from the old center, while being in a small and isolated street. Great choice of food for breakfast Overall it was a beautiful experience, we would be glad to repeat it again next time we come to Bucharest.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Modern history
    • Leisure trip
    • Family with young children
    • Deluxe Chic Room
    • Stayed 4 nights
    • Submitted via mobile

    A real 5* where everybody is very helpfull and makes you feel great. Is amazing and a very relaxing atmosfere in every part of the hotel and the restaurant is so great with amazing dishes. A real history building with a modern twist. I will definetly be back.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    More than decent
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 3 nights

    Relatively poor wine list. Additionally, breakfast was a little bit poor to be honest and the plates available for it were too small, probably on purpose, One of the very few paraphonies, together with the non working elevator.

    Quiet, calm, with nice atmosphere and with quality materials

    Stayed in May 2024

  • Reviewed: 15 April 2024

    10
    It was a fabulous stay.
    • Leisure trip
    • Family with young children
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel & very comfortable. Staff were so helpful & friendly.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suter Signature Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing service and speed. Very helpfull staff in all

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Chic Room
    • Stayed 4 nights
    • Submitted via mobile

    The most beautiful hotel I've ever stayed in, situated in a lovely quiet part of the city near an amazing park and within easy walking distance from the centre.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Very cozy place for everyone that like quite luxury. Top food and gastronomy. Nice park around. Cloce to Bucharest cente
    • Business trip
    • Solo traveller
    • Deluxe Chic Room
    • Stayed 3 nights
    • Submitted via mobile

    Cozy atmosphere, gastronomy

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 2 nights

    Restaurant could be better for the prices they have.

    Nicely decorated, impeccably clean. Staff always ready to help. Not far from the city center.

    Stayed in December 2023

  • Reviewed: 26 January 2024

    10
    Location good to be out of the hustle and bustle of Bucharest with exceptional service and facilities.
    • Leisure trip
    • Couple
    • Deluxe Chic Parliament View Room
    • Stayed 6 nights
    • Submitted via mobile

    Absolutely beautiful building with exceptional interiors.

    Stayed in January 2024

  • Reviewed: 18 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress and pillows were way too soft - still, this is a matter of taste.

    Nice location, nice decorations, small selection but great quality breakfast, great quality toiletries. Great staff. If you do not enjoy your pillow, they even have a selection you can choose from.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent choice! Would definitely pay them a visit soon!

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Delicious and cosy with some management issues
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower holder was broken and the pillow is very big and not so comfortable. Canceled massages 10 min before the appointment was a little disappointing.

    The hotel is cosy. The a la carte restaurant is surprisingly well. The food is delicious and the atmosphere is incredible.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    The most special hotel in Bucharest
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Suter Palace is definitely the most special hotel in Bucharest, way better than other 5-star hotels in the city, with a great story and lovely lobbies and rooms. The view is amazing, even from the ground floor restaurant terrace. The location is also great, off the beaten path, on a small hill with an interesting history. Very friendly and helpful staff, hats off!

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    Wonferful place to stay in Bucharest.
    • Leisure trip
    • Couple
    • Suter Signature Suite
    • Stayed 2 nights

    The Suter Palace Heritage Boutique Hotel is an exceptional place to stay when visiting Bucharest. It is centrally located so my wife and I could walk anywhere we wanted to visit like Place of the Parliamnent, National Cathedral, Old Town, Carol and Tineretului Park to name a few of the places we walked. The staff we courteous, the breakfast was delicious and the room was spacious and comfortable with wonderful view of the city from the balcony.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    10
    Thank you for your care and empathy towards the clients🙏🏻✨
    • Solo traveller
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Select atmosphere, delicious food, kind staff attitude💫

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chic Parliament View Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Very cosy place. Very helpful personell. Not far from the old town and in the same time very quiet area. Specific „king and queen style” look of rooms - if you like this kind of style. Minibar well filled.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    This is my hotel in Bukarest.
    • Leisure trip
    • Couple
    • Suter Signature Suite
    • Stayed 1 night
    • Submitted via mobile

    -

    Everything

    Stayed in October 2023

  • Reviewed: 19 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing atmospheric rooms, very kind staff and very nice view. Highly recommended

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Great boutique hotel
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    Our room did not have a balcony

    Stunning hotel, good location, ample space and great staff and good breakfast

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Chic Room
    • Stayed 3 nights
    • Submitted via mobile

    Quality hotel. Fantastic staff

    Stayed in September 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Chic Parliament View Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast- expected more than a buffet- some of the options were not very fresh, probably since we started eating towards the end of the breakfast program

    The helpful and proffesional staff The beauty of the decorum and design of the hotel The room and the view from the room The food and service in Gramont restaurant The cleanliness The atmosphere

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Just go there
    • Leisure trip
    • Solo traveller
    • Deluxe Chic Parliament View Room
    • Stayed 1 night
    • Submitted via mobile

    Probably the best hotel in Bucharest. It's a true hidden gem and hopefully it will stay like that. Amazing place, the restaurant is top rated, the view of the House is in the Parliament is amazing

    Stayed in August 2023

  • Reviewed: 22 September 2023

    9.0
    Extremely luxurious and impressive hotel let down by a few minor irritations (for me)
    • Leisure trip
    • Solo traveller
    • Deluxe Chic Room
    • Stayed 1 night
    • Submitted via mobile

    Now this may seem rather trivial but I would have given this Hotel all 10’s if it weren’t for this issue. I tend to want two main things from a hotel. It needs to impress me in the communal areas and be more than adequate in the bedroom, so, the bed is extremely important. Although the bedroom was beautifully presented with silk cushions and all of the facilities, you could expect, I was disappointed in the comfort of the bed – which is really rather important isn’t it?. The actual white sheets and the pillows seemed very basic against the luxury of every other aspect. The pillows were foam, which meant that you very quickly achieved a hot ear, and the sheets seemed of a very basic material. Perhaps I was spoilt here, because I had spent the previous night in a hotel in Budapest, where their pillows and sheets simply cosseted you. Regarding the pillows, I did seek out the others in the wardrobe, but those were identical. I also called down to Reception in case they had alternatives, but sadly they did not. Anyway, this is probably one of the nicest hotels in Bucharest And I would stay there again, but maybe I would request through email that they look at their pillows. :-) 

    A ‘boutique’ small Hotel in a sidestreet of Bucharest and a delight. Hotel is a converted historic building and extremely well appointed inside, for example it has the tallest Mirano chandelier, I believe ever in the world that falls like a waterfall for three stories. The staff could not have been more helpful, I was greeted promptly and efficiently, and later on when I left, they were prompt calling me a taxi. The restaurant was the delight. Serving mainly French cuisine it nevertheless offered a good choice. I guess you wouldn’t eat here if you wanted traditional Romanian. Breakfast was a super buffet with many items to choose from. They had a selection of indoor and outdoor sitting as you wished. Coming from the UK, after I received my bill for the restaurant for breakfast (which was also delicious) I was actually pleasantly surprised to see how reasonable of the charge was.  breakfast was a super buffet with many items to choose from.

    Stayed in September 2023

Showing 1 – 25

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