Skip to main content
  1. Hotel reviews homepage
  2. Romania hotel reviews
  3. Brasov B&B and inn reviews
  4. Poiana Brasov B&B and inn reviews
  5. Reviews of Vila Cristalfrost

Reviews of Vila Cristalfrost 3 stars

Strada Poiana Doamnei, Nr. 28, 500001 Poiana Brasov, Romania

#22 of 24 B&Bs and Inns in Poiana Brasov

Guests' Choice

Review score

Based on 85 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    7.9

  • Value for money

    8.1

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 15 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Starting some activities, that sounds loud too early.

    Good, understandable people. Clean room and good location.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    9.0
    Nice place
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast is not included so you have to pay 30 lei for a poor meal (2 eggs, a little piece of cheese, 3 slices of salami, 3 slices of cucumber and a half of tomato). If you stay there more than 1 or 2 nights you have to ask for toilet paper and shower gel refill. Be careful if you drive during the night around because there are bears and foxes on the way.

    The location is good, the room is clean, the bed is comfortable, the host is nice, the price is ok, parking place available in the yard.

    Stayed in August 2023

  • Reviewed: 20 July 2023

    7.0
    Not too bad for 1 night stay
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bears wandering around the place at night, risky for tourists, not very good lighting on the street

    Clean and spacious room Price was alright as it was well booked in advance Good breakfast (extra cost)

    Stayed in July 2023

  • Reviewed: 3 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower needed unclogging unfortunately.

    Friendly and helpful staff, big rooms and great location.

    Stayed in May 2023

  • Reviewed: 18 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    It should be cleaned also behind the bed table. There were food packages and other gross stuff. The bathroom floor was not so clean. Also, we could hear every step from the room upstairs, as the floor was made of wood and the feeling was that the person walking will fall on us every time they walked. It woke me up every time he walked during the night.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big room, big bathroom, close to the city center.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The overall staying was excellent, but the included breakfast was very poor: An omelet, few slices of cheese and sausages and few slices of cucumber and tomatoes, all served in an individual plate (not buffet). The same breakfast was repeated for all our five days of staying. Don't expect to have nothing vegan friendly.

    Stayed in January 2023

  • Reviewed: 14 January 2023

    8.0
    Place was nice. Good location, very nice surroundings, close to everything you might need.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 14 nights

    Breakfast has room for improvement. Variation would highly be appreciated. Some good quality coffee would have been nice as well. The noise from the chairs in the dining area is very annoying.

    Room and location was excellent for sure. The tub was a requirement and we liked but couldn't use it because the knob wouldn't close.

    Stayed in January 2023

  • Reviewed: 13 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All was good!

    The room is clean. There is a balcony and beautiful view to the forest, private bathroom was clean warm and shower is great! The host is lovely and welcoming. There is a breakfast you can ask for 25lei per person which was good for us. Lovely place to stay in Poiana Brasov.

    Stayed in November 2022

  • Reviewed: 31 May 2022

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    only a minor issue with water leaks

    nice and quiet

    Stayed in May 2022

  • Reviewed: 21 March 2022

    7.0
    Cheap and good location, tradeoff for a clean, comfy room, or a good breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Kind of dirty, the mattress quite old, sometimes was smelling like a sewage in the room. Poor breakfast

    The location, price

    Stayed in March 2022

  • Reviewed: 18 February 2022

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights

    The breakfast is very good but there is not much variety.

    Very good location, close to the ski slopes. The staff was very friendly and helpful. The deluxe room is large and the balcony is a bonus.

    Stayed in February 2022

  • Reviewed: 27 January 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The host makes you feel very welcome and has some good stories from the area 😊 I had a very nice big, clean and comfy room. Good location.

    Stayed in January 2022

  • Reviewed: 1 March 2024

    3.0
    Poor
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A lot of noise, not clean and a broken bed.

    Close to piste, parking in front of the villa.

    Stayed in February 2024

  • Reviewed: 11 September 2023

    5.0
    Real review
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that the fridge was wayy to small for what i needed. But the worst thing was that the third "bed" that is actually a bad coach, the one for the third person was horrible. I couldn't sleep in that couch because the top of it was too up high, it was not flat. I needed a flat bed not a couch that has 3 parts all at different angles.

    I liked that the room was clean and arranged. And had towels for all 3 persons

    Stayed in September 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The property is kind of hard to reach by the phone number on their site. The reception had another number listed on the door.

    Everything was ok.

    Stayed in August 2023

  • Reviewed: 29 March 2023

    4.0
    I would not recommend this place.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was not 24 hour front desk as it was written. Nobody was there when I arrived. The sheets of the bed were smelly and with someone else's hair (clearly they haven't changed them), the bathroom was full of bugs and in the morning the man that was supposed to be the host was very disrespectful - not even that the attitude was like I was bothering him, but he didn't offer me breakfast like it was supposed to from the booking offer. He told me that I was paying too little to even get breakfast. He didn't even know the price and asked me for more money until I showed him my booking mail. In my booking I mentioned specifically that I needed an invoice for my company and the good part is that I managed to obtain it after several days of giving him messages. I would definitely not recommend this place!

    That the door was open at night when I've arrived and could sleep in one of the free rooms

    Stayed in March 2023

  • Reviewed: 12 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A dog was barking all night, noisy guests at the corridor and the dining room, and everything was hearable in the room.

    The room was spacious and warm, towels and bedlinen were clean. Location is great, price is very good for the region.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    10
    magical, chill, beautiful, calming, tasty
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The look: portraits, stag head on the wall, breakfast room. The room was big and comfortable. The staff is very friendly (Yoni especially) and knowledgeable

    Stayed in February 2023

  • Reviewed: 3 December 2022

    4.0
    A really unpleasant experience, the rooms didn’t match the booking.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms didn’t match the pictures available in the website and there was no private bathroom as in the booking description of the room, but a share one. The host didn’t care the room didn’t match the description and the images, specially in what regards the absence of private bathroom.

    We liked the location and having a private parking lot.

    Stayed in December 2022

  • Reviewed: 3 November 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Awful service. When we came back to sleep - there was a group of drunk people making noise which was audible up to the 3rd floor. It was at 23:00 at 00:00 and at 01:30 as well No staff was available at hotel. Reception number was not working. Only another office from Constanta replied, but they did nothing to resolve the issue. For this hotel a group of ~10 drunk people is more valuable than their reputation. They were celebrating like this is their own private hotel. We came to sleep at our last day of honeymoon and instead of sleep we had noises, smell of cigarettes in hall and no help from staff. As a result we got our baggage packed and went to another hotel where are no drunk parties. Never again! If a hotel is dedicated for drunk parties - announce your clients before taking money for service! We went to sleep in quiet mountain atmosphere and had nerves instead.

    Only one positive moment - that at least we had money back after an ugly evening.

    Stayed in October 2022

  • Reviewed: 28 October 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    it was very noisy and the cleaning was very bad

    we like very much the location

    Stayed in October 2022

  • Reviewed: 27 September 2022

    4.0
    Unprofessional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not returning calls and texts. Problems with a reservation. We didn't get what we paid for. Tried to charge us extra. Be careful. Special minus for the lady with a mocking smile that pretended she didn't speak English when we arrived and problems started

    Location is nice

    Stayed in September 2022

  • Reviewed: 26 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In the first room where a lot of bees. In the second room the toilet sounds and we could hear all the noise from the attic.

    The location of the hotel is great.

    Stayed in September 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: