Ajyad Street, 21955 Makkah, Saudi Arabia
#51 of 346 hotels in Makkah
Guests' ChoiceBased on 4242 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 24 April 2024
Abdullah
United KingdomGood food selection good location
Stayed in March 2024
Reviewed: 23 April 2024
Mohamed
Saudi ArabiaBit higher price, Room is Small,
Location is Excellent, Food very good
Stayed in March 2024
Reviewed: 21 April 2024
Mubinfaiz
IndiaWhile booking a taxi during checkout the bell boy misinformed us that Uber/careem don't come near hotel so better get a taxi which he will arrange. Ignoring him, we booked Uber and it reached right at the hotel door. Only problem was there are 2 doors and we were standing at the wrong one.
Everything was nice; location, staff and an excellent Iftaar cum dinner with plenty of choices. The cleaning staff was very quick especially the lead, I think name was Faizal.
Stayed in March 2024
Reviewed: 21 April 2024
Zaharani
MalaysiaThe room is too small for 4 occupancies
The location is close to Haram
Stayed in April 2024
Reviewed: 21 April 2024
Ismail
United KingdomVery nice clean hotel faisal &siraj both cleaned room every day all ways smiling very happy stay hotel very near to haram
Stayed in April 2024
Reviewed: 20 April 2024
Subair
OmanSuffering and waiting too much for check in
Good location, comfortable
Stayed in April 2024
Reviewed: 19 April 2024
Dk
Brunei DarussalamNothing
Obviously best location, staffs on our floor were so friendly and helpful (6th floor), very clean as well
Stayed in April 2024
Reviewed: 19 April 2024
Gp
BangladeshWe stayed at the hotel as a family. We had a great experience with all the employees from the front desk to the helpers and room service. specifically Mohammad Mannan and Mohammad Shakil. They are professional and welcoming. The rooms are spacious and very well designed.
Stayed in April 2024
Reviewed: 18 April 2024
Muhammad
PakistanZamzam restaurant pakistani manager was trying to do corruption at breakfast buffet. He didn’t give us the receipt and when we asked he gave us fake receipt of outside cafe Upon inquiring then he made the original receipt
Location was exceptional Staff was friendly
Stayed in April 2024
Reviewed: 16 April 2024
Shaheen
United KingdomWe booked supper king room with supper king bed but was accommodated in a room with 4 beds, which we accepted reasonable due to time and the rush in town, but room was not cleaned and was very dusty. We had to call for cleaning service so we could sleep in peace. Service was provided but asked many questions e.g. why do you need cleaning late night etc and than room was cleaned just nominally. We almost dusted the room ourself to make it look reasonable, but for the floor had to request for cleaning service. I found it shameful answering the odd questions, if needed cleaning so it did why asked odd questions. Floor 5th corridor was not appropriately clean not even the stranded.
Luggage and wheelchair support service was provided brilliantly by Mohammed Abdulmnan محمد عبدالمنان and Nazrpul Abo Qasim نظرول ابو القاسم two Bellmen. Staff in general was very friendly and prompt. We extend heartily regards and thanks to staff. I have used this hotel before and always enjoyed the stay.
Stayed in April 2024
Reviewed: 15 April 2024
Muhammad
Saudi ArabiaWifi
Excellent place to stay close to Haram
Stayed in April 2024
Reviewed: 15 April 2024
Herlambang
IndonesiaEverything is fine for me. Meet with my family expectation.
The location is not far away from masjidil haram. This is the second times I stayed in this hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Rukhsana
United Arab EmiratesValue for dinner was not good
Location
Stayed in April 2024
Reviewed: 14 April 2024
Ahmed
United Arab EmiratesNothing
Clean hotel and staff was friendly close to harram
Stayed in April 2024
Reviewed: 14 April 2024
Sayeeda
United KingdomNothing to dislike at all, will definitely be on my top list of hotels for future 👌🏼
Distance to Al Haram within 5 mins, very less crowd, straight road to Al Haram, very very spacious rooms, lovely large beds, lifts plentiful, we went in Ramadhan and had sehri included, what can I say the food was like Michelin quality and a variety for everyone’s liking. Towels plentiful and very thick, room service plentiful even though it was peak season. I can’t fault the hotel in any way.
Stayed in April 2024
Reviewed: 14 April 2024
Nabil
United KingdomSome work need to be done in the bathroom.
The reception staff were very helpful especially Ahmad and concierge staff I think his name is Masud was so helpful carrying our luggage. Many thanks to them.
Stayed in April 2024
Reviewed: 13 April 2024
فبيان
Saudi ArabiaNothing
The hospitality of front desk staff (Mr. Mohammed) which is helping me a lot
Stayed in April 2024
Reviewed: 13 April 2024
Asig
Saudi ArabiaMinor maintenance issue in room
Customer service
Stayed in April 2024
Reviewed: 12 April 2024
Muhammad
Saudi ArabiaNothing
Very clean and was refurbished recently, looks new. It has a prayer room that is connected to the Haram
Stayed in March 2024
Reviewed: 9 April 2024
Dr
Saudi ArabiaCheck inn time late Wait for room
Near haraam Staff good Comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Maliha
Saudi ArabiaClean The room is big Food was amazing
Stayed in March 2024
Reviewed: 8 April 2024
Mohamed
United Arab EmiratesDon’t expect a five star stay. Wish room was more spacious.
Close to the Haram. Excellent food.
Stayed in March 2024
Reviewed: 7 April 2024
Meera
United Arab EmiratesThe space of the room and bathroom of the quadruple room
staff were very cooperative
Stayed in April 2024
Reviewed: 6 April 2024
Risdian
SingaporeNil
Price wise, in my opinion it’s really value for money since it’s a Ramadhan period. Location wise, it’s just another 5mins walk from the Safwah hotel chains. Room wise, tho kind of small, there’s 2 Queen size bed in it. And the beds & pillows are amazing.
Stayed in April 2024
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