Ajyad Street, 21955 Makkah, Saudi Arabia
#47 of 304 hotels in Makkah
Guests' ChoiceBased on 4240 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 7 May 2024
Omer
Saudi ArabiaPrice is still too high.
Good thing about the property that it’s near to Haram just in 5 to 6 mins walk you can reach to Haram. Reception staff is very co-operative.
Stayed in May 2024
Reviewed: 6 May 2024
Noraini
Malaysiathe checkin process take a bit longer as it Ramadhan..
near to masjidil haram within walking distance about 10min walk.
Stayed in April 2024
Reviewed: 6 May 2024
Qasim
Saudi ArabiaGenerally this hotel has big beds but this time, they were like normal beds. Small in width. The exhaust fan of the washroom was not working.
I always stay in this hotel. It was probably my 5th stay there, however, this time I felt that the experience was a little less than what I had previously. But overall it was fine.
Stayed in May 2024
Reviewed: 5 May 2024
Khawaja
Saudi ArabiaMaintainance was poor.Hotel is getting old. Wash basin in the wash room was cracked and in a bad shape.water stopage was not working a nd the sink used to get clogged. Carpets in the corridors were old and smelly. Room was not prepared and was smelly. House keeping was called but no response then we had to go down to the reception to sort it out. Not a five star behaviour. Breakfast was too expensive out of the box
Beds were comfortable
Stayed in April 2024
Reviewed: 5 May 2024
Yahia
EgyptMain Reception phone was not working
Close to Haram and looking to haram
Stayed in May 2024
Reviewed: 2 May 2024
Aminu
NigeriaNothing.
The proximity to masjid haram is good The food is so nice The rooms are big Checking in was ok.
Stayed in April 2024
Reviewed: 30 April 2024
Sherif
EgyptNothing
They upgrade the room , clean hotel , near to el haram just 5 mins walking
Stayed in February 2024
Reviewed: 30 April 2024
Mohammed
United StatesBathroom needs to upgrade shower broken, Shower door can not close.
Stayed in April 2024
Reviewed: 29 April 2024
Waseem
PakistanPrice
Facilities
Stayed in April 2024
Reviewed: 29 April 2024
Syed
PakistanA little overpriced.
Location
Stayed in April 2024
Reviewed: 24 April 2024
Abdullah
United KingdomGood food selection good location
Stayed in March 2024
Reviewed: 23 April 2024
Mohamed
Saudi ArabiaBit higher price, Room is Small,
Location is Excellent, Food very good
Stayed in March 2024
Reviewed: 21 April 2024
Mubinfaiz
IndiaWhile booking a taxi during checkout the bell boy misinformed us that Uber/careem don't come near hotel so better get a taxi which he will arrange. Ignoring him, we booked Uber and it reached right at the hotel door. Only problem was there are 2 doors and we were standing at the wrong one.
Everything was nice; location, staff and an excellent Iftaar cum dinner with plenty of choices. The cleaning staff was very quick especially the lead, I think name was Faizal.
Stayed in March 2024
Reviewed: 21 April 2024
Zaharani
MalaysiaThe room is too small for 4 occupancies
The location is close to Haram
Stayed in April 2024
Reviewed: 21 April 2024
Ismail
United KingdomVery nice clean hotel faisal &siraj both cleaned room every day all ways smiling very happy stay hotel very near to haram
Stayed in April 2024
Reviewed: 20 April 2024
Subair
OmanSuffering and waiting too much for check in
Good location, comfortable
Stayed in April 2024
Reviewed: 19 April 2024
Dk
Brunei DarussalamNothing
Obviously best location, staffs on our floor were so friendly and helpful (6th floor), very clean as well
Stayed in April 2024
Reviewed: 19 April 2024
Gp
BangladeshWe stayed at the hotel as a family. We had a great experience with all the employees from the front desk to the helpers and room service. specifically Mohammad Mannan and Mohammad Shakil. They are professional and welcoming. The rooms are spacious and very well designed.
Stayed in April 2024
Reviewed: 18 April 2024
Muhammad
PakistanZamzam restaurant pakistani manager was trying to do corruption at breakfast buffet. He didn’t give us the receipt and when we asked he gave us fake receipt of outside cafe Upon inquiring then he made the original receipt
Location was exceptional Staff was friendly
Stayed in April 2024
Reviewed: 16 April 2024
Shaheen
United KingdomWe booked supper king room with supper king bed but was accommodated in a room with 4 beds, which we accepted reasonable due to time and the rush in town, but room was not cleaned and was very dusty. We had to call for cleaning service so we could sleep in peace. Service was provided but asked many questions e.g. why do you need cleaning late night etc and than room was cleaned just nominally. We almost dusted the room ourself to make it look reasonable, but for the floor had to request for cleaning service. I found it shameful answering the odd questions, if needed cleaning so it did why asked odd questions. Floor 5th corridor was not appropriately clean not even the stranded.
Luggage and wheelchair support service was provided brilliantly by Mohammed Abdulmnan محمد عبدالمنان and Nazrpul Abo Qasim نظرول ابو القاسم two Bellmen. Staff in general was very friendly and prompt. We extend heartily regards and thanks to staff. I have used this hotel before and always enjoyed the stay.
Stayed in April 2024
Reviewed: 15 April 2024
Muhammad
Saudi ArabiaWifi
Excellent place to stay close to Haram
Stayed in April 2024
Reviewed: 15 April 2024
Herlambang
IndonesiaEverything is fine for me. Meet with my family expectation.
The location is not far away from masjidil haram. This is the second times I stayed in this hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Rukhsana
United Arab EmiratesValue for dinner was not good
Location
Stayed in April 2024
Reviewed: 14 April 2024
Ahmed
United Arab EmiratesNothing
Clean hotel and staff was friendly close to harram
Stayed in April 2024
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