Mahbas Al Jin, Al Aziziyah, 21955 Makkah, Saudi Arabia
#90 of 346 hotels in Makkah
Guests' ChoiceBased on 4685 hotel reviews
7.9Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
8.0
Staff
8.4
Value for money
8.0
Free WiFi
6.2
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End of dialog contentReviewed: 27 April 2024
Bahadur
Saudi Arabiaif rooms are not available then staff should say on face. they keep everyone waiting for 5-6 hours for early chec-inn
Rooms were good, location is nearby to Haram, buses are available all the time, The only problem is early check-Inn
Stayed in April 2024
Reviewed: 26 April 2024
Bouchra
United StatesThe carpet was very dirty and the shower was very small
The location was very good
Stayed in April 2024
Reviewed: 26 April 2024
Asmaa
Saudi ArabiaShuttle was unavailable until Ramadan Room services are not responding well Restaurant menu is limited with no varieties
Fair Nice location
Stayed in March 2024
Reviewed: 26 April 2024
Mohammed
Saudi ArabiaSlow service
Cleanliness and good staff
Stayed in April 2024
Reviewed: 25 April 2024
Neven
EgyptHouse keeper not so good
Will come again soon enshaalah
Stayed in April 2024
Reviewed: 25 April 2024
Mohamed
United Arab EmiratesROOM SIZE
LOCATION
Stayed in April 2024
Reviewed: 25 April 2024
Wafiq
Sri LankaCarpet flooring could've done better without the stains, bathrooms could use shower curtains.
Comfortable and clean beds & amenities in the rooms and friendly staff. Restaurant food is top quality and comforting for family after a long day at the haram. Free shuttle service to the haram about every 10 minutes.
Stayed in April 2024
Reviewed: 24 April 2024
Amanulla
QatarBreakfast was expensive .If breakfast included with room it would be much better
Good facility, good location, good staff . Qahwa at the lobby along with good dates was excellent . Reception staff were wonderful .House keeping and cleaning were also good
Stayed in April 2024
Reviewed: 24 April 2024
Eslam
EgyptNo available early check-in
Staff were so nice
Stayed in April 2024
Reviewed: 24 April 2024
Ehsan
QatarRoom service.
Shuttle bus.
Stayed in April 2024
Reviewed: 23 April 2024
Ghani
PakistanThe breakfast was average. There is no designated bus for the hotel so you have to ask the driver at drop off if they are going to the hotel. The drop off for all the shuttles is pretty far from the haram's entrance
The facilities like shuttle, room, housekeeping, hygiene was really good. One of the guy at the reception was very nice and cooperative
Stayed in April 2024
Reviewed: 23 April 2024
Sedat
Switzerland-Bad breakfast -There was construction work in front of the hotel
-Good location -Clean hotel -Check in lady was very professional -Late checkout (2 hours) was approved for free. -Bus transport to the Haram
Stayed in April 2024
Reviewed: 23 April 2024
Eslam
EgyptI requested early check-in but no available rooms
Staff were so friendly
Stayed in April 2024
Reviewed: 22 April 2024
Sultan
Abkhazia, GeorgiaShuttle service at noon time asked for tickets. Which were costly. One prayer 8 riyal... Needs to run own bus service.
Breakfast is good and sitting place was very nice.
Stayed in April 2024
Reviewed: 22 April 2024
Nizar
Saudi ArabiaThe location
Very clean and staff are very cooperative
Stayed in April 2024
Reviewed: 21 April 2024
Jibran
United KingdomCould be a bit more clean.
Closeness to Haram. Abundance of shops and restaurants nearby. Plenty of busses to Haram.
Stayed in April 2024
Reviewed: 21 April 2024
Mihlar
Sri LankaThe Reception staff
The Rooms are very good and the Bus Shuttle services was just unbelievably good. there are some grocery and Restaurants are around. most of the staff do not speak English. the communication with the reception is bit of problematic if you dont know Arabic but some speaks English. overall enjoyed the stay
Stayed in April 2024
Reviewed: 21 April 2024
Ghulam
PakistanLocation of Bus pick and drop point from hotel was perfect for Umra Car Parking was available and easily accessible
Stayed in April 2024
Reviewed: 20 April 2024
Fazeel
QatarWifi was bit slow and most of the staff (except msnager) doesn't fully understand English properly and ask helpers to speak with customers in South Asian language and then translate it back to Arabic. During ramadan, hotel shuttle service doesn't function and it doesn't resume timely after ramadan; Due to Saptco bus drivers contract issue, buses were not stopping close to the hotel and one had to cross the main road and take costly taxi to reach haram. Some triple rooms are converted to Quad by adding folding beds and this kind of room was assigned to us on the very first day but after logging complaint, manager had allocated proper quad room to us.
Rooms were clean and parking was available.
Stayed in April 2024
Reviewed: 20 April 2024
Abdelaziz
QatarFound one small cockroach above the TV
Stayed in April 2024
Reviewed: 20 April 2024
Marwa
QatarLocation and staff
Stayed in April 2024
Reviewed: 19 April 2024
Amara
FranceOne of our two rooms was not ready at 6 p.m. when we arrived even though the rooms are supposed to be available at 3 p.m. We had to wait over an hour. However, we had booked several months in advance. It was disappointing.
The proximity to the Haram with the free shuttles available 24 hours a day during the month of Ramadan, the good value, the helpfulness of the room employees Aktar and Sohug, the variety of the breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Agha
Saudi Arabiathey provided one small bed and 3 normal bed size, i booked 4 normal bed size.
room size and breakfast was good
Stayed in April 2024
Reviewed: 18 April 2024
Mostafa
Saudi ArabiaGood
Stayed in April 2024
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