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  5. Reviews of Bank Hotel, a Member of Small Luxury Hotels

Reviews of Bank Hotel, a Member of Small Luxury Hotels 5 stars

Arsenalsgatan 6, Norrmalm, 111 47 Stockholm, Sweden

#4 of 191 hotels in Stockholm

Guests' Choice

Review score

Based on 432 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 May 2024

    9.0
    beautiful boutique hotel in ideal location
    • Leisure trip
    • Solo traveller
    • Elegant Classic
    • Stayed 2 nights

    the reception team could have been a bit more welcoming - everything was rather transactional.

    ideal downtown boutique accommodation with well-appointed, tastefully furnished rooms. the restaurant is located in the beautiful former bank hall - a spectacular place for a spectacular breakfast with barista coffee and à la carte options. as it is all about details: the hotel boasts the most beautiful door hangers.

    Stayed in February 2024

  • Reviewed: 30 April 2024

    10
    Luxury hotel with very high standards great place to stay.
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 2 nights
    • Submitted via mobile

    We had no bad comments or negative experiences in the hotel.

    First class finishes in the rooms, restaurants and bars with great attention to detail. Staff were all excellent couldn’t do enough for you. Bonnie’s restaurant food was of a very high standard.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Elegant Classic
    • Stayed 2 nights
    • Submitted via mobile

    The sound proofing is not great so it can get noisy at night especially on weekend. The WiFi is also not great

    Staff were friendly, room was cozy and clean. Toiletries provided were really good

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Wonderful!!
    • Leisure trip
    • Family with young children
    • Elegant Classic
    • Stayed 6 nights
    • Submitted via mobile

    Staff was really attentive and wonderful. Great breakfast. Lovely room.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Very lovely stay
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 2 nights

    Lovely comfortable hotel in a great location near the water, and a short walk to museums, cafes and restaurants. Very helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Amazing Hotel
    • Business trip
    • Couple
    • Elegant Classic
    • Stayed 3 nights
    • Submitted via mobile

    150 kr surcharge on roomservice, when having this quality of Hotel/price it should be included. But kudos for making it clear before ordering.

    Personal service, quality on all points

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Elegant Classic
    • Stayed 1 night

    All was good.

    Perfect business location, comfortable beds, great breakfast.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Elegant Essential (140 CM bed)
    • Stayed 2 nights
    • Submitted via mobile

    Very quiet bedroom, nice location to stay, very friendly Team Top Service

    Stayed in March 2024

  • Reviewed: 27 March 2024

    10
    Enjoyable stay!
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 1 night
    • Submitted via mobile

    No prices available for minibar products in the room.

    Premises and interiör, atmosphere, service, breakfast and location.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Amazing hotel in the city center
    • Business trip
    • Group
    • Vault Room without window
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t like the evening menu

    Lovely breakfast with wide choice

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    A tastefully decorated cosy boutique hotel with central location - perfect for exploring Stockholm
    • Leisure trip
    • People with friends
    • Elegant Essential (140 CM bed)
    • Stayed 1 night
    • Submitted via mobile

    The wardrobe in the room had little hanging place (as a ventilator was stored there)

    Centrally located and tastefully decorated with attention to details. Great breakfast in beautiful surroundings.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Vault Room without window
    • Stayed 3 nights

    Lack of a business centre was surprising, although staff offered to help by printing/scanning anything needed. Despite putting out the "service please" sign on the room, it seemed housekeeping would not come by until late afternoon (3-4pm) at the earliest on most days.

    Excellent rooms, great restaurant with delicious breakfast. Strong location for central Stockholm. Attentive staff who were very helpful. Also has a unique feel to it. Very comfy beds, very clean.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 3 nights

    Perfect stay for our weekend in Stockholm. The hotel is situated in the heart of the city, includes all amenities of a 5* hotel, clean, comfortable and an amazing breakfast service. The bar above the hotel is also very stylish and cosy to have some fancy drinks. We were also give the room before the normal check-in time which was a plus. Thanks for making our stay even more memorable.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    9.0
    Small but cute rooms, great location, good vibes
    • Leisure trip
    • Couple
    • Elegant Essential (140 CM bed)
    • Stayed 2 nights

    Nothing really, the rooms could be a little bigger.

    The property is well maintained, and the staffs were extremely helpful and kind. Breakfast was good with the main dishes made to order, they had various healthy juices too. The location was great. Enjoyed my stay there!

    Stayed in February 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 3 nights
    • Submitted via mobile

    Staff were exceptional. Room was spacious and had super comfy beds. Great location near main attractions.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Staff did everything to make our visit comfortable . !
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 4 nights
    • Submitted via mobile

    Our room was far too warm and temperature not individually controlled . Not conducive to a comfortable nights sleep.

    . Both having banking careers we were intrigued by the history of the building. Daniel kindly took us on a tour downstairs into what would have been the strong room now perfect as a wine cellar and further function rooms.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Superb
    • Business trip
    • Couple
    • Elegant Exceptional
    • Stayed 4 nights
    • Submitted via mobile

    The front dest staff was so helpful with any request, helping us to have great time in stockholm

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Elegant Classic
    • Stayed 4 nights

    /

    Everything was perfect! The very nice welcome message, very fast staff help when needed and the free water bottle for the journey back home. Breakfasts were delicious as always. We will be coming back this year for sure. Thank you very much!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Perfect
    • Business trip
    • Solo traveller
    • Elegant Classic
    • Stayed 7 nights
    • Submitted via mobile

    Nil

    Everything. Great facilities, staff very pleasant and close to subway.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Vault Room without window
    • Stayed 3 nights
    • Submitted via mobile

    The two bars were rather uninspiring

    The building , the location , the staff were all great

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Brilliant, satisfying, restful
    • Business trip
    • Couple
    • Elegant Exceptional
    • Stayed 7 nights

    Sometimes noise (if your room faces the street) can be distracting

    I have stayed at this hotel multiple times: it is world class. The restaurant is outstanding and the staff exemplary in all respects

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 2 nights

    Fantastic hotel! Location, interior, bed, breakfast, restaurant, bars, staff... We loved it all! Thank you so much for taking care of every single detail.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Graceful Deluxe Signature
    • Stayed 2 nights

    Nothing I didn't like

    Absolutely beautiful hotel

    Stayed in January 2024

  • Reviewed: 4 February 2024

    10
    Very pleasant.
    • Leisure trip
    • Couple
    • Elegant Classic
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Efficient and friendly. Great location.

    Stayed in February 2024

Showing 1 – 25

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