Everything was ok.

I liked that the hotel is in the reconstructed school building that is a valuable cultural heritage.

Stayed in April 2023

Really nothing to complain

During my short-trip to Sweden, this was the best hotel. The staff at the reception was very friendly, the service during dinner time and at the breakfast was also very good. The food was also the best that we had in all hotels, everything at the breakfast was great and the bread was fantastic. The room was really nice, with both the sofa and the bed being very comfortable, it's just overall a beautiful building with a really nice ambiente. All in all just a very good hotel and the next time I stay in Umeå, I will definitely book there again.

Stayed in March 2023

Pancakes were best

Stayed in March 2023

Little or no available parking and despite your confirmation that it was free we had to pay each day with no certainty that we could park. Also the room was only cleaned once in 4 days. The coffee was not replenished. I had to demand that it was cleaned and the coffee replenished and the requested couple of extra pillows were never provided. Why in a 4 star hotel was the restaurant and bar not open on Sunday night?

The location was very good. The room was very comfortable and more than adequate for our stay.

Stayed in February 2023

I can not think of one thing !

beautiful building clean and comfortable very close to everything !

Stayed in February 2023

Nothing

Room, location and breakfast

Stayed in January 2023

Comfortable bed and good blackout sheer curtains.

Stayed in October 2022

sheets and pillowcases were not so clean.

Beautiful building and friendly staff.

Stayed in October 2022

The hotel couldn’t accommodate us at the hotel, though we paid in full upfront via Booking.com at this very hotel itself! Super disappointed

The hotel couldn’t accommodate us at the hotel, though we paid in full upfront via Booking.com at this very hotel itself! Super disappointed

Stayed in September 2022

1. Dog hair on carpet in room on Day 1, it appeared that the room had not been cleaned from the previous occupants. I understand dogs are allowed to stay in this hotel, but maybe dedicate the lower ground floor to these owners, and not put regular guests here. Dog hair was rectified the next day. 2. Bathroom flooded every time the shower was used. For a "green" hotel we used 8 towels a day, to mop up the water, so as not to slip over in bathroom. Reception was notified to clean drain in shower out or maybe a new seal on the bottom of the shower door would do the trick. 3. Requested safe door be opened in our room, so as to use it during our 5 day stay. This was still locked and closed (from the previous occupants code) on Day 5. 4. Breakfast tables were not wiped down, only dirty dishes removed. 5. Parking in the carpark at the front of the hotel, if you are not in carpark by 3.00pm, there are no spare spots. Nearby parking station is cheaper and undercover. If you do get a car spot at the hotel, don't move your car after you have paid for 24hours as there is no guarantee there will be a spot when you return. This did not happen to us.

Location of hotel, close to centre of town, shops and restaurants. Bus station nearby. River close by too.

Stayed in July 2022

Staff not so friendly. Room not tidy..

Breakfast was lovely and location good.

Stayed in July 2022

I would suggest that the hotel to invest in ac for the rooms, because in the summer it is very hot in side.

I liked the locality and the easy way to check in and check out.

Stayed in June 2022

We got upgraded to a supposedly better room, but it was a downgrade. Small small window that couldn’t be opened. The temperature and air quality was super poor because of that, so the first night we almost had no sleep. The breakfast was subpar compared to other equally priced hotels. We also had a room right next to an elevator, so every time someone used it, we would wake up. After complaining to the receptionists a few times they stopped taking our calls. Supposing it was busy, we went down to check only to find the receptionist just standing there.

The spa area was nice, although it needed to be turned on 30 minutes before it could be used. Adequate location.

Stayed in June 2022

The Hotel Mimer was fabulous! Beautifully located, wonderfully stylish and incredibly comfortable, this is a fabulous hotel. The staff were friendly, helpful and efficient, and everything was done with minimum fuss and hassle. The architecture of the hotel itself is very impressive, and the conversion has been sympathetic to the fabric of the original building. The breakfast was one of the best I've had at a hotel!

Stayed in June 2022

Stains on the sheets, doorknobbs missing and the drain in the sink was blocket. The staff did not fix any of this even though i braught it to their attention.

Stains on the sheets, doorknobbs missing and the drain in the sina was blocket. The staff did not

Stayed in June 2022

initial room given was dirty with offensive waste in toiletry bin and hair on towels, no shampoo/conditioner in shower. no tea/coffee facilities in room which was surprising for the price as even basic hotels common provide this - when enquiring at reception lady was quite abrupt, moved us to another but smaller room (at least was clean) and then gave mugs and kettle but no actually tea/coffee to use.

grand entrance and very good breakfast

Stayed in March 2022

No coffee in the room - nor in the reception. No temperature control in the room - it was quite cold. The cleaner did not replace the dirty glass. Also the neighbor slammed the door at 6:04, 6:21 and 6:23. (all doors very loud).

The comfortable bed and the breakfast, that was good but not overwhelming.

Stayed in March 2022

The room was cold as something was wrong with the radiators, however the staff said they would look into it.

Great location and the lift is cool.

Stayed in November 2021

Great breakfast, helpful staff, very clean and quiet, spacious rooms with a nice view, amazing decoration

Stayed in January 2022

Breakfast, very ordinary - eg bred and cheese and ham all comes from a package. Would appreciate fresh baked bred and locally produced eg ham. The room was dusty. Our safe deposite didn't work and despite several reminders to the staff they never managed to fix it and we were there for three nights. Even if we were compensated for one night we would have appreicated that some had taken action.

Nice decorated rooms and good location

Stayed in November 2021

Overall cleanliness could be much more Improved , the public areas was a little dusty there seems to be missing an eye for detail for eg the lifts had dusty around the cracks, my room when I checked in was missing a light bulb, each morning the room was made was put together in a different way (seems there’s no particular standard). Having worked in hotels before I know about security being important I asked the receptionist for a new key but she never asked for any private information to confirm my identity (I could’ve been anyone asking for a new key). Also, notice during breakfast on 2 different morning staff not from the restaurant department helped themselves to breakfast at the same time as guests (that’s a big no) at least in the hotels I’ve worked in the past. Overall I think the hotel has a lot of potential just needs fine tuning when it comes to standards & procedures.

Location Building architecture Sauna

Stayed in August 2021

The hotel looks clean and modern. Good selection for breakfast.

Stayed in September 2021

Cars roaming around the hotel all night to 0400 , honking and playing loud music. Even though I asked for a "quiet room" the noise made it impossible to fall a sleep. The breakfast was much better 2 years ago. Now the hot parts were cold and only ONE choice of soft bread. That is bad value for money when paying premium price for a hotel stay

The location is really good. Friendly staff.

Stayed in August 2021

For breakfast I can say that All kind of fresh fruit were available and the coffee was really delicious. It was really silent and peaceful; the staff were really friendly and helped for everything . The hotel is close to restaurants and center. You may walk or ride a bike to the river , it is really close . I definitely recommend...

Stayed in May 2021

Design of the room

Location and staff

Stayed in April 2022