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Reviews of Best Western Plus Hotel Plaza 4 stars

Kopparbergsvägen 10, 722 14 Västerås, Sweden

#13 of 32 hotels in Västerås

Guests' Choice

Review score

Based on 337 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 1 January 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It would be nice if you include more flavors of yhogurt like strawberry, blueberry, vanilla. What you served was only natural yhogurt.

    The location was good and the room was nice.

    Stayed in December 2021

  • Reviewed: 30 December 2021

    9.0
    Great stay! But too thick blankets.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Blankets are way too thick. Gets too hot so I cant sleep.

    Fiender staff. Good value.

    Stayed in December 2021

  • Reviewed: 16 November 2021

    8.0
    Conveniently located with excellent breakfast buffet
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    Conveniently within 5 min walkimg distance from the train- and bus stations in the centre of the town. Fantastic buffet breakfast with a range of traditional dishes. I'd go back just for that!

    Stayed in November 2021

  • Reviewed: 13 October 2021

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The best breakfast.

    Stayed in October 2021

  • Reviewed: 23 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Everything was good

    The inside design, confort, décoration, accès direct in the Plaza specially when it’s raining and cold outside, welcome personnel, roof bar in top, incredible vaste ras view and excellent breakfast

    Stayed in September 2021

  • Reviewed: 23 September 2021

    9.0
    Excellent hotel with a great breakfast selection
    • Leisure trip
    • Solo traveller
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great spacious room with a view, central location, superb breakfast selection, friendly staff, parking garage underneath the hotel

    Stayed in September 2021

  • Reviewed: 7 September 2021

    9.0
    Superb
    • Business trip
    • Group
    • Classic Queen Room
    • Stayed 4 nights

    No frezeer in the room

    Excellent location near to shopping center and easy to find the restaurant. The location also near to lake and big park. staffs are friendly, breakfast is good

    Stayed in September 2021

  • Reviewed: 27 August 2021

    7.0
    A little bit overpriced, but can be good for one night
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night

    Bathroom in our room was not in a good state. Sink had problems (basically it was possible to detach it -_-).

    Hotel is located 5 minutes from a central station. We came later than allowed check in time, but still everything was smooth. Thanks for people working at the reception. Breakfast was very good, really good.

    Stayed in August 2021

  • Reviewed: 27 August 2021

    7.0
    A good and comfortable stay!
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I just wished we got a room with a window to the outside. We didn’t dislike anything really!

    The breakfast was good, just wished there were lactose free/ milk free butter. The room was decent, it was very clean and I liked the Rituals products in the bathroom, they smelled nice.

    Stayed in August 2021

  • Reviewed: 22 August 2021

    7.0
    Ok
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The extra beds/bedsofa was the most uncofy i ever slept in. Also the bathroom was in bad shape.

    Great location and breakfast!

    Stayed in August 2021

  • Reviewed: 15 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Old building, the room was not cleaned properly, the man who was servering in the restaurang was not so nice, we didn't receive focaccia as the other clients did.

    Good location, good facilities, very good breakfast, nice personal in the reception, good food in the restaurant.

    Stayed in August 2021

  • Reviewed: 8 August 2021

    9.0
    Excellent family friendly hotel with a great breakfast selection
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Due to the pandemic situation and not wanting to share a lift with others, using the lifts was quite time consuming. Especially at checkout time, when a lot of other people needed to use them at the same time.

    Excellent breakfast selection. Staggered serving times made for a lot of space between tables. The ability to park in the basement right underneath the hotel is also a big plus.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Smelly bathroom. Someone needs to clean the drain.

    Nice location. Good breakfast.

    Stayed in July 2021

  • Reviewed: 21 July 2021

    9.0
    The location very good: easy to find the restaurant, closer to supermarket and shopping center
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 5 nights

    The room has no AC because we are stay in summer time so the room is very hot and if we are open the window the room will be noise

    Breakfast is good, the location very good: easy to find the restaurant, closer to supermarket and shopping center, enjoy for walking around. The staff very helpful

    Stayed in July 2021

  • Reviewed: 18 July 2021

    7.0
    No AC
    • Leisure trip
    • Couple
    • Classic Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms have no AC, only a small fan. In 30C heat the room was really warm until the point where sleeping there was almost uncomfortable.

    The property was alright. It was clean and located at the heart of the city.

    Stayed in July 2021

  • Reviewed: 27 June 2021

    7.0
    Great central accommodation on a budget
    • Leisure trip
    • Group
    • Classic Queen Room
    • Stayed 3 nights

    No mini fridge at the room, no air conditioning (even though this was specified in the room description), no smart TV either so bringing a Chromecast or similar might be a good idea.

    Big comfortable bed, fantastic gym with a beautiful view overlooking Västerås. Very central location, easy access to train and other transit, and a supermarket right next door.

    Stayed in June 2021

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice stay and breakfast

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    In the center of town. Panoramic sauna

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Exceptional
    • Family with young children
    • Classic Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We have stayed here a few times staff really friendly

    Stayed in March 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom is small.

    The room is specious, functional, and suitable for family with kids.

    Stayed in January 2024

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nice room, perfect breakfast =) Popcorn for the children in the evening was a very nice surprise

    Stayed in December 2023

  • Reviewed: 17 September 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was huge but could do with some more storage for clothes

    Sauna and gym were excellent. Amazing views. Friendly and helpful staff

    Stayed in September 2023

  • Reviewed: 19 August 2023

    10
    Great stay and I would highly recommend this hotel for business and pleasure. Lovely!
    • Business trip
    • Group
    • Classic Queen Room
    • Stayed 3 nights

    Larger menu selection

    All the staff but especially Ejje and Ole were extremely hospitable and welcoming.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    10
    This is gonna always be my home every time am in Västerås ❤️❤️❤️❤️ Everything about it was great… The breakfast buffet w
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    I can’t say “not like” but it was just an observation… The toilet ventilation is very poor … At least it was in our rooms 🤭 When someone went to the toilet for number 2, the smell would take over an hour to clear out and we was in the nineth floor with a small child so couldn’t risk opening the windows 😂😂😂😂

    Everything was amazing… Perfect location, beautiful view and wonderful stuff .

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    We had the best time
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 9 nights

    There could have been fried potatoes for breakfast and a better parking situation

    Room was phenomenal, breakfast was the best breakfast buffet I have ever had, the dinner/bar staff went above and beyond being helpful and very friendly. This Hotel is perfectly located in the City.

    Stayed in July 2023

Showing 76 – 100

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