perfekt

Stayed in April 2024

Building has central heating system and it was off when we visited. No slippers given.

Clean room, comfortable bed, well arranged breakfast.

Stayed in April 2024

Shower room: shower curtain too short and no shower tray so the whole bathroom got soaked during and after shower. Very narrow space (60-70cm ?) between wall and shower curtain so the curtain stuck to your body. Rail for shower head too high for me (155cm tall). System for shower head angling meant you could not stop the water hitting the curtain and making flooding worse. Had to use floor mat and the one hand towel provided to dam/ soak up the water but you still got wet feet and socks every time you used the bathroom after showering 🙁 Clothes storage: only 4 hangers for 2 people - it was winter so one each was needed to hang up our coats to dry which left one hanger each for all other clothes. The wardrobe also already contained a full-size ironing board, a fan and a heater - the only other storage space was a set of adjacent shelves but every shelf was already in use (safe, fridge, iron, hairdryer, cups, snacks, plastic bags). Where are you supposed to store clothes,?? Parking: we enquired about parking before arriving and were told that the hotel did have a car park. On arrival we paid for space in the car park but were not told that it is actually a handful of spaces within the car park of what looked like a church in the next street (no sign in the car park or at the entrance to announce any connection with any hotel). It was really frustrating driving in the dark on unfamiliar icey roads and traffic restrictions around the huge hotel building, trying to find the entrance to something that didn't exist... then having to find somewhere to pull up without blocking other drivers and then go back into the hotel for guidance 🙁

Location first class. Breakfast - food and room excellent. Public places impressive. Staff very helpful and welcoming. Heating very efficient.

Stayed in February 2024

Really grand hotel close to the centre of town. You are greeted in a grand entrance hall by friendly, bilingual staff. The rooms are accessed by two lifts at the far end of the hotel by the rear stairwell or an elegant stairway by reception. The rooms are clean and well kept. They may not be the most modern in style but have everything you could need, and they fit in very well with the style of the building. Some rooms have a view of the river, which in winter is a lovely sight to wake up to. There is a secure car park very close by, about a 2 minute walk, and an open car park even closer. The large breakfast room is very much of its time and could be refurbished while retaining it period features. There are multiple breakfast options to suit all tastes. The orange juice and coffee were very nice. The only downside was that the scrambled eggs and bacon were lukewarm to cold. I stayed here last year and don't remember this before, so maybe it was a one-off bad luck. One other small issue was that there are a lot of lamps and not a master light switch by the bed. I found you had to go around the room, turning off about 5 light switches. It's not a big problem, but one that I've found other hotels resolve with one switch by the bed.

Stayed in February 2024

This was our second stay and we were again not disappointed. The hotel has so much character and reflects the Grand hotel of times long past. The rooms are modern with comfy beds and marble bathrooms. The staff is very pleasant and friendly. This time, as it was Sunday, the restaurant was closed but the staff gave us a wonderful recommendation around the corner from the hotel and we enjoyed it so much. The breakfast, as we knew, left nothing to be desired.

Stayed in January 2024

Very helpful staff

Stayed in December 2023

Very good.

Stayed in December 2023

The room was not cleaned properly, some dust a bit more than would have liked. Breakfast was not that good, some more fresh things would have been nice to have. Very basic selection.

Superb location and tentative staff. Beautiful building, with high ceilings and lot of history.

Stayed in December 2023

Good central location, good facilities.

Stayed in September 2023

Great location and Nice hotel with upgraded rooms

Stayed in September 2023

The parking situation is a mess. We paid for parking but there was no space for us when we arrived. The lot is about 2 blocks away from the hotel. The receptionist said they would refund me for the parking. We ended up parking on the street about 5 blocks from the hotel.

Good place to stay in Gavle. Lovely breakfast room and view.

Stayed in August 2023

Excellent location, great facilities

Stayed in August 2023

It was all good

Best hotel in Gävle

Stayed in August 2023

Its the centre of the city so parking is not the easiest, but there are plenty of good value for money parking garages nearby, you just have to navigate a few one way streets to get there!

Central location, close to everything. Very short walk to shops and restaurants. The building itself is very stylish, with large beautifully finished modern rooms and the WIFI was fantastic! Staff were lovely and friendly and made you feel very welcome.

Stayed in August 2023

Early morning noise due to traffic

The breakfast was very good - a good selection of hot and cold food

Stayed in July 2023

The room was a little too hot.

Stayed in July 2023

room was situated on relatively busy road so opening window was not an option

breakfast was great

Stayed in April 2023

Very stylish and well located, with convenient parking.

Stayed in June 2023

Lack of air conditioning

Location, close to Central station

Stayed in June 2023

the elevators slow and always busy

the breakfast was very good and the location is excellent.

Stayed in June 2023

I think shouldm't pay for parking fee. (should free for parking fee.)

Stayed in June 2023

The narrow parking places.

This was our third stay. Everything is very good.

Stayed in May 2023

The temperature in the room and the far too thick and warm duvet. Fortunately, I could open a window to get a more comfortable temperature in the room.

The location is excellent. Breakfast buffé perfect. Everything is there.

Stayed in April 2023

Bar and restaurant closed on a Sunday. Gävle is a dead town after 21.00. We had to raid the minibar at great expense.

Service in the reception.

Stayed in April 2023